This rating is based on customer reviews, inventory size, pricing, and service quality
Atlantic Used Auto Parts in Philadelphia, PA draws sharply mixed feedback, averaging 58/100. Many praise helpful staff (notably Tyrone, Tom, Charles), quick turnarounds, fair pricing, and success sourcing or shipping rare parts. Common complaints cite rude or inconsistent customer service, price changes, weak warranty/return support, and misdescribed or defective items (engines, transmissions, batteries). The yard feels old‑school and short‑staffed; inventory tracking is uneven, so wait times and part availability can be unpredictable. Strengths: value and rare‑part finds. Weaknesses: organization and accountability.
Address:
6544 Essington Ave building trailer, Philadelphia, PA, United States
Guys work miracles here. World-class body work. They took me in at noon on day 1, got the car back on day 2. Charles and the team were kind, courteous, and professional. Very reasonable prices. Would give 11 stars if I could.
I took my there to repair and for over one month they could not fix it. They kept telling me stories upon stories everytime I asked for my car. They didn’t give me any update at lol and I paid $1100 they left my car and didn’t work on it until I was vexed and went there myself instead of calling.
Man they helped me a ton with my car. My car's hood was nearly impossible to find used but they had it along with the bumper headlights and bumper guard. Tom was a really big help with this and I greatly appreciate it.
Don’t recommend to go here for any title work or salvage inspection work. The guy Tyrone is very disrespectful and ignorant. If I can rate 0 stars I would.
Atlantic Auto ALWAYS gets me in when I have a problem. They are kind and courteous. They are also fast! So glad you’re so close to home. Thanks Atlantic Auto!
Old school scrap yards. GOOD parts for reasonable price, Pop and Junior try their best to please, they are short on staff and running things the old ways using Pens and Pencils. JUNIOR will work with you and reasonable. The last of the dying breeds before everything will move online. Call ahead to make sure the vehicle is there and come down and inspect it yourself before purchasing since they have a hard time keeping up with the inventory on hands. I need parts for my vehicle that are extremely rare, I'm glad they have them locally. Thank you!
I got a engine from these guys. I have a very busy life so I did not get it in right away but when I did the thing was puking oil and coolant from one of the heads. Looked in the cylinders with a borascop and found rust on the valves. Good running engines don't have rust on the inside. Called them up and it was our of warranty buy a few day's so they said they were not going to do anything to help. I explained everything and there response was "we can't start the warranty from when you decided to put it in." Use anyone else but these guys!!!!!!!! Anyone want a $700 paperweight? Apparently I bought one.
I give this place zero star rating I closed my shop in jersey to pick up a transmission for 800 when I got there the case to the transmission was epoxied together. I then had to wait until nine thirty for the “bookkeeper” to refund my money which isn’t readily available. So I want to warn you if you run a reputable repair shop and take pride in the work you produce don’t buy parts here. I was mind blown that they were going to sell me this transmission
I have nothing but great things to say about Tyrone, Tom, anf the rest of the staff at Atlantic Uesd Auto Parts. They had what I needed, professionally packed and shipped my items (a Grand Caravan hood and fender) in a timely manner, and charged me what I thought to be a VERY reasonable fee. The customer service is top notch and I couldn't be more happier with my purchase. Thank you Tyrone for everything-I know where to go next time I need parts for my vehicle. World class operation!!!
Items sold online are not as described. This fender was listed in "Good" condition. The item that arrived was not in "Good" condition. Seller refused to accept responsibility. Seller responded to my negative EBay feedback saying a refund was issued quickly. When in reality, I had to contact PayPal and go through the dispute process to get my money back. Seller also claimed I never contacted them, which I had. Pictured is the product upon arrival. Very dishonest all around. Buyer beware.
I said hello im calling to price some parts from my car....and the response was..okaaayyy?? you do know this is an auto parts store?...very condescending...not when im spending my money absolutely not! RUDE!!!
I needed a 2000 Altima computer module. Called 10 salvage yards nobody could help me. Then I called Atlantic Used Auto Parts. The customer service person took time to search for exactly what I needed. He made sure the numbers matched and thoroughly explained the chance in buying a used electrical component. The module work perfectly. They saved me $500.00.
We Bought an item tested it and they did not return it it was expensive. DO NOT DO BUSINESS WITH THIS PLACE THEY SELL BAD PARTS, AND WILL NOT TAKE RESPONSIBILITY FOR THE PARTS THEY SELL
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