This rating is based on customer reviews, inventory size, pricing, and service quality
Mayfair Auto Sales in Philadelphia, PA earns an overall 88/100. Reviews skew very positive: buyers praise professional, patient staff, quick paperwork, helpful financing, and competitive pricing, plus a varied selection of clean cars, SUVs, and trucks. Still, a minority report serious issues—pressure to negotiate before test drives, added fees, poor communication, and a few vehicles with undisclosed problems and weak post‑sale support. Expect mostly smooth, friendly service; wait times are usually short but can drag. Limited info on yard organization or parts access.
Address:
6900 Frankford Ave, Philadelphia, PA, United States
What clients say about Mayfair Auto Sales in Philadelphia (PA)
Just got my wife a new car from them, they was very friendly and helpful walked me through everything and was very patient with me. From the salesman that showed me the vehicle to the guy that helped with closing on the car everything was a breeze. We love our new car drives great, can’t wait to take on a road trip. I give them a 10 out of a 10. Thanks again for helping me put a smile on my wife face :)
Flawless interaction from start to finish! The entire staff was extremely helpful and made it a very pleasant transaction. Highly recommend Mayfair auto to anyone in the market for a car!
I hate doing reviews, but I had to for this place.
My wife and we're there Tuesday 2/24/26 because she wanted to look at a Volvo there.
We stood outside looked at the car for a while, but no one came out. We go inside asked to look at the car, the young man came out started the car and left. No name, no introduction, nothing.
I wanted to look under the hood and couldn't find the release for at least 1o minutes, ( weirdest hood release I've ever seen), no help.
We decided that we wanted to test drive the car.
We go in ask for a test drive and was told that we couldn't test drive the car until we agree on the numbers.
Can't make this up.
I sold cars at Ford for 5 yrs. and I've never told a customer to work numbers before test driving. Test driving will either sale the car or not, plus you want to see if you even like driving the car or if there are any problems.
We didn't like that, and the gentleman was kind of on the rude side when it came time to ask us where we lived. In which I kept saying Delaware. He ran the taxes for the car, (which we were going to buy straight out that day), for Delaware County, PA.
Than got a little rude when I corrected him, again.
The car was around $9,900, by the time he added fees and taxes, shot price up to almost $13,000. With no test drive or any salesmanship. So my wife and I after driving about 2 hrs to see a car that she really liked and still does, just walked out in total disbelief of the experience we just had. With no explanation.
Left and went another dealership who treated us with so much respect and let us rest drive before we talked about numbers.
Bought the car that day.
We will not recommend anyone we know, and I find cars for alot of my family and friends, to go there.
So disappointing, because they have beautiful cars there.
Be blessed and I hope this helps someone.
The service I received was top notch! Omi, the sales rep, was extremely helpful and knowledgeable. Their cars are very nice and quite affordable. I would definitely recommend this place for your car/truck buying experience.
We recently bought a car for our daughter and went to Mayfair Auto sales. All of the employees were professional and helpful including our salesman Omi. Our experience was great from beginning to end. We feel that their pricing is very competitive. We highly recommend Mayfair Auto Sales
My new 2020 Mirage is a pleasure - especially on snowy streets in Castor Gardens! But my real hero is "Tee" - his level of customer service is often expected, but rarely received! Thank you is not enuf - Shine On...K
I do not like leaving bad reviews or write them but man these guys sold me a car that was crash on the front saying it was something minor,just bought it like a month or 2 months ago,just brought the car to the dealership as I worried about the hit on front and by driving the car it has electrical issues a wire coming out of the front bumper,I just came for oil change,now I have and I was scared more services were about to come out which it did,I did not even know about cars I knew things were not right about this Nissan murano,the suv looked nice from the outside and everything but just things the found out about the car they had to do to fix it is crazy,$2,000 dollars just to do service to the engine,despite I have to change brakes and fix the electrical issues the murano has,now probably like $3000 dollars more which I do not have for them to fix it,the only thing I could do is service for the engine!even though when you first gave me the murano had no inspection stickers,you took the suv to your mechanic guy which did not fix anything just put the stickers on the car and that’s it!!
just of you know you guys messed me up really bad financially!!! I would not recommend this place or buy a car here ever again quit selling bad cars to people!!
My experience with Mayfair Auto Sales was amazing. They were extremely helpful and attentive with helping me buy my first car. I am extremely happy with the way they helped me.
Very Disappointing Experience – Unprofessional and Inexperienced Staff
I normally don’t write reviews, but I feel it’s important to share my experience. I recently visited this dealership, and unfortunately, it was one of the most frustrating car-buying experiences I’ve had. The staff seemed inexperienced and unsure about their own inventory, prices, and financing options. Simple questions took a long time to answer, and I didn’t feel like anyone truly understood what they were doing.
Communication was poor, and I felt like I was wasting my time waiting around with no clear updates. Buying a car is a big decision, and you expect at least a basic level of professionalism and knowledge — unfortunately, that was missing here.
I ended up taking my business elsewhere where the staff actually knew their products and treated me with respect. I wouldn’t recommend this dealership to anyone looking for a smooth, honest, and professional experience.
Mike was very efficient an fast with the paperwork all the workers were very accommodating and welcoming. Thank you mayfair for making my dream come ? true.
I recently purchased a new and the entire process was fantastic. Our salesperson was great and helpful. Unlike past experiences at other dealerships, there was no pressure or rush. They were incredibly knowledgeable about every feature and were patient in answering all of our questions. The final price was exactly what we negotiated—no last-minute surprises or hidden fees. The entire team made us feel like we were valued customers, not just another sale. Highly recommend them for a straightforward, high-value experience."
I purchased my 2021 Acura RDX from Mayfair Auto Sales. It was a pleasant experience, and I greatly appreciate all the assistance and support that made the process seamless! Thank you so much! I will definitely purchase my next car from you again.
The staff of this dealership provides excellent customer service. They offer financing and will work with you to get the car you need it! Definitely recommend this dealership for your next purchase!
I had an amazing experience at this car lot! The staff were friendly and professional. Bad credit no problem they will help you get a car that fits your pockets !
I recently purchased two trucks from Mayfair Auto Sales, a 2021 Chevy Silverado and a 2021 Ram 1500 Laramie and I couldn’t be happier with the entire experience. From the very first interaction to driving both vehicles off the lot, everything was seamless, professional, and beyond my expectations.
The person I worked with, Aqeel, deserves special recognition. He was patient, knowledgeable, and genuinely committed to making sure I got exactly what I was looking for. Aqeel took the time to answer all my questions, walked me through every detail with honesty and transparency, and went above and beyond to ensure I felt confident in my purchases. It’s rare to find someone in the auto business who treats you less like a customer and more like family but that’s exactly the kind of service Aqeel provided.
Both trucks are in immaculate condition, and the buying process was smooth, quick, and hassle-free. I’ve bought vehicles before, but this was hands down the best dealership experience I’ve ever had. The level of professionalism, integrity, and care that Mayfair Auto Sales showed is something I will remember and it’s the reason I’ll be coming back again in the future.
If you’re looking for a place that delivers not only quality vehicles but also outstanding service, I can’t recommend Mayfair Auto Sales enough. And if you get the chance, make sure you ask for Aqeel he’ll take excellent care of you!
I bought a car from Tacony imports beginning of the year and went back to buy another car for my mom and realized they moved to a new location called Mayfair Auto sales. First and foremost congrats to the team ! May God bless y’all more. And yes we bought a car and love it. Thank you guys. Aqeel and Omi always come through
Great customer services by all the staff. They were knowledgeable, patient and genuinely care about getting me a car that fitted my budget. Highly recommend to anyone looking for a reliable vehicle and great customer service!
⭐️⭐️⭐️⭐️⭐️ Excellent Service and Great Experience!
I recently purchased a vehicle from Mayfair Auto sales, and I couldn’t be more satisfied with the entire process. From the moment I walked in, I was greeted warmly and treated with respect. The staff was knowledgeable, transparent, and genuinely helpful, no pressure or tricks.
My sales representative, Sr. Michael, was especially fantastic. They took the time to understand what I was looking for, answered all my questions, and made sure I felt comfortable every step of the way. The finance team also made the paperwork easy to understand and worked to get me a great deal.
The car was in excellent condition, exactly as described, and the overall experience was smooth, quick, and stress free. I truly appreciate the professionalism and honesty at Mayfair Auto Sales and would highly recommend them to anyone looking for a used vehicle.
I’ll definitely be returning for future purchases and service!
From the moment I walked in, I was impressed by the professionalism, transparency, and customer-first attitude at Mayfair Auto Sales.
The team made the entire car-buying process seamless and stress-free.
Omi Ortiz was incredibly knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. They took the time to answer all my questions and made sure I was comfortable with every step of the process.
The vehicle selection was impressive, the pricing was fair and upfront, and the finance department worked hard to get me the best deal possible. I never felt pressured—just supported.
I highly recommend Mayfair auto sales to anyone looking for a trustworthy, efficient, and pleasant car-buying experience. This is how a dealership should be run!
Let me know if you'd like to tailor it for a specific brand, vehicle, or employee shout-out!
Selling lemon cars—avoid at all costs. They make you sign a no-guarantee waiver. My car broke down and I received no response. After one visit, they push you to leave a review, and most reviews make no sense. Everything is focused on closing the deal; once that’s done, you’re worth nothing. Be warned.
Absolutely wonderful experience we didn’t think we can get after having a few bad ones at other dealerships. They made the entire process seamless, helped throughout with every detail of the purchase and had our best interest in mind. 100% recommend!
I had an amazing experience purchasing my car today thanks to T & everyone else helping me the process was quick, stress-free & easy, everyone i worked with was super helpful & patient which meant a lot because i was so nervous i felt supported and valued as a customer i’m so happy with my Nissan and the customer service provided definitely see myself buying more cars here in the future and recommend buying from here
Had a great experience overall. Just got home with my new car! The staff were friendly, patient and answered all questions (a couple questions more than once lol ). They were very accommodating and I couldn’t recommend them enough! Thanks again <3
After spending weeks shopping for a car, I am so happy I came to Mayfair Auto Sales. I found exactly what I was looking for at a reasonable price. Everyone was kind and helpful. They treated me like a person, not just another sale. Definitely recommend.
I have to give a shout out to William he was a great salesman everyone at Mayfair imports were wonderful the staff did everything they could to make sure I got approved and walked away very happy they are a great team there. You should stop in and be blessed as well. They make you laugh too. So go stop in if your looking for a nice affordable car or truck❤️❤️
Website
