This rating is based on customer reviews, inventory size, pricing, and service quality
Carlo's Tires in Philadelphia, PA scores 95/100: sentiment is overwhelmingly positive with a few sharp complaints. Themes: professional, friendly staff (Arthur/Alex/Carlo often praised), fast turnarounds, and clear diagnostics. Pricing is widely viewed as fair and honest, though one reviewer alleges a labor price change and another reports mishandled estimate, lost keys, and missing parts. Tire installs, alignments, and general repairs are completed quickly with good communication. Selection depth isn’t clear; when parts weren’t in stock, they sourced same‑day. Expect short waits overall.
Address:
842 Red Lion Rd # 21, Philadelphia, PA, United States
The team was incredibly efficient, quick, and professional from start to finish. As soon as I arrived, they got my vehicle in right away. The work was completed faster than I expected, and everything was handled with care and attention to detail.
Absolutely love this shop! These guys really care about the quality of their work and it shows. Every time I pick my car up from them I can feel the care and meticulous effort they put into whatever I have them do. Highly recommend for any luxury or high-end cars as they truly care about what they’re doing and they treat your car as if it’s their personal vehicle.
Always sharp! They fix issues and always on point. Ive switched several shops and this is the only shop that keeps it progressional, prompt and diagnoses issues properly. Thanks to the team ???
Best cervises.always fix the tuffest job.Beacuse of Carlos best workers my old car runs like just a model car.i totally trust them and hope they be continuing service for many many more.Wish all best health and a lot of customers who most need it service like that. Great job guys.
This is our go to for tires. Only found out about them a little over a year ago.
In that time, he's put on 5 full sets of tires for our house.
Arthur is awesome.... very trustworthy.
Prices are VERY reasonable.
I had a nail in my tire and decided to visit this shop. I had no appointment and there were cars on lifts. The guys looked at my tire right away and within 10 minutes everything was patched up and done. I’ve been driving close to 30 years and as many times as I’ve been to shops, this was definitely the quickest service and great customer support. Thank you!
I have been going here for a few years now ...before id usually go to fire stone pep boys or midas ...I started coming here about 4 or 5 years ago....I would definitely recommend switching here like I did ...5 stars they are nice friendly and do a great job and fair ...plus they do so much more than just tires
What a great experience! On Friday 11/1, really late in the afternoon I just happened to catch a flat in the same parking lot as this place.
I called ahead to see if I could be serviced as it was near closing time. They said come on in! I drove right over and they took me right away.
The staff was friendly and knowledgeable!
My young daughter asked a thousand questions and they were just so understanding and friendly.
We were in and out very quickly and was given a recommendation for the next service I need on my car.
All in all, I'd absolutely return for that next service. I'll see y'all soon and so should everyone else ?❤️
Myself and my family have bought over 4 sets of tires from Carlos . Their advice is right on point. Our vehicles ride so nice , and keep up the awesome work.
Excellent service! Alex was incredibly professional and ensured my car was repaired quickly and efficiently. Highly recommend this shop for any car repairs
Great spot! Called in to get a rough time of how long my tire service would take and spoke with Alex who provided me with an estimated time frame. Clean shop with great team and exceptional service. They’re great with checking in on their customers letting them know how their vehicle is doing. 10/10 recommend
They initially gave me a price of $650 for parts and labor. He said the part is expensive but the job is about $125. I asked what if i get the part myself and he said well itll only be about $125. I said ok I’ll get the part and come in. He said call before you come. I called today to have the job done and confirm the price. A woman said he forgot what he quoted me but he would get back to me. He calls back now saying the price is $250 for the labor trying to get over on me, then asking me “ if you already knew the price why are you asking again “ my question is, if you gave me one price this day why go up the next? An honest company would never!! These people are get overs and if you have a nice car they will over charge you! Then he refused to do the job because he got caught trying to scam me!
They are very nice and not out to rip you off. One example was when they fixed my key for a few dollars after the dealership told me it would cost $50 a key. I use them all the time.
Really impressed by the service here. I came in from out of town and my car had a flat. The store was obviously busy but they squeezed me in and got me in and out in an hour. Great customer service, great work done.
Brought my car in knowing it needed A LOT of work. They got it all done in one day at a excellent price, and cheaper than what they initially told me because it needed less work than they thought when they could have easily just kept the original price. They even replaced my headlight bulb for free because they saw it was out after they told me the car was ready, and they even cleaned my tires for free. They were very friendly and professional and made sure to explain everything they did to my car. Definitely going back, and recommending to everyone i know.
This place was recommended by my neighbor. She's in her 90s. Carlo actually came out to her house to look at her car. Talk about customer service. Stay away from the dealership and the chain shops. Good, friendly service. And most important, honest. This is my go to auto mechanic now. Thank you Carlo ??
We have gone to Carlo's for a few years now with a few different cars. I've taken a 30 year old car and a brand new one to Carlo's for different services and every time have had excellent experiences! Prices are reasonable. They are honest and friendly. Carlo himself has fixed quick issues for free at times when he could've taken my money and done unnecessary services. Bottom line, I won't go anywhere else.
I was referred to this place from a bunch of friends in the car scene. Called this morning about an alignment for my car. Told me to come on in. Soon as i got there they pulled it in right away did a full legit alignment. Arthur went over the before and after specs print out thoroughly. Being a car enthusiast it means a lot when the technician is knowledgeable and up front about the adjustments. Cant get that type of honest service everywhere. This place is awesome! Thanks again!
Carlo' s one of the best have been going to this place for over 20 year's now still the best price the other day towed my dad's truck in...we had no idea what happened had it fixed less then $100 thanks Carlo from rihzi..."V" ...your the best
It is very rare to see an auto repair business with so many great reviews but after a family member suggested I take my vehicle, which sat in a impound lot for a year, to Carlo's Auto Repair Inc, I saw firsthand why all the reviews were so great. The employees and owner went beyond a run of the mill "garage". They checked my Civic from top to bottom and fixed everything that needed to be fixed without charging me for the minor "screw tightening". Their prices are not competitive because they charge a lot less than any other auto repair service for a lot more work. If your car is acting up, go to Carlos. You will not be disappointed and will not leave broke. I just wish I could give them more than 5 ? review. Thanks everyone at Carlos Auto Repair Inc.
I have been going to Carlo's for more than 11 years. anything from my Nissan to Mercedes to my new Porsche. Over the years, Carlos and his team has taken great care of my cars. even though I have moved further, I still make the trip to bring my cars to the only trusted repair person I know. Prices are good and job is done right every time.
Great people and great work. Arthur knows what he's doing and is a guy to trust. I've taken my 2016 GT here the last two times I've needed service and the work was top notch. They even went above and beyond by cleaning the wheels and offering to run out to buy parts they don't stock for same-day install. I'd have regular maintenance done and high performance work without thinking twice.
They don't know nothing about business and customer service.
I drop my car for estimate when I told them what goving on with my car they told me they tried to fix it. I told them nobody asked you fix the car I just asked them to give me estimate, they told me I need pay 500$ dollars for the time or they not goving to give me my car. They lost my car keys. And same parts under the car and use wire to hold everything together.
When I asked them about missing parts they told me they don't know nothing about that.
It worst Experience I ever have.
I'm not recommending no-one to go there . 0 star they waist my time and money now I need to go and spend more money so I can buy missing parts.
Worst experience ever!!!
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