This rating is based on customer reviews, inventory size, pricing, and service quality
Griffiths & Sons Towing in Old Baltimore, MD earns a strong 96/100. Reviews highlight rapid ETAs (often 15–30 minutes), courteous, skilled drivers, and clear communication with helpful updates and shop recommendations. Pricing is generally seen as fair, though a few wanted better rates, and one appointment mix‑up plus a phone‑answering gripe suggest occasional organization gaps. Service spans local and long‑distance, careful vehicle handling, and AAA support. These are towing‑only reviews; there’s no clear info on parts inventory, yard organization, or ease of finding parts.
Address:
5301 Reisterstown Rd, Baltimore, MD, United States
He came very quickly with his amazing truck !!! Got me and my mom out of the middle of the street and it was lots of traffic and kind of dangerous he did that !!
Griffith & SonsTowing, rescued my family. It was a cold and chilly Saturday in September. I was working in Marriotsville. I got a call from my wife saying that the car broke down in the middle of the street with the kids on the other side of town. I immediately call Griffiths & Sons Towing. Spoke to Biggz and he had a truck there on-site in 30mins. Big shout out to CJ the Tow-Truck Driver. He got the car out the road effortlessly.
Biggz bless you, your business, family and your finances. You truly helped me and rescued my family when I was stuck over the other side of town.
Mr. Griffith and his team are amazing! I needed a look distance tow and he came through! They were very professional and informative with updates. If you need a local or long distance tow. Give them a call, you will not be disappointed!!!!
Mr. Griffiths saved the day!
I was having a terrible morning by having my first ever flat tire discovered on my way home from the gym at 7AM on a monday. I called Mr. Griffiths and he answered immediately then was there within the HOUR. Although I had to get to work and could not be there in person to hand off the keys, Mr. Griffiths called me every step of the way from sending a picture of the car on his flat bed to calling me when he dropped off. Furthermore, Mr. Griffiths went ABOVE AND BEYOND in towing my car to 3 different shops because the first two refused to work on my specialty vehicle.
I would recommend Mr. Griffiths to EVERYONE!
Excellent service. They work with AAA. The gentleman that came to help me was one of the best tow truck drivers I've ever experienced he went above and beyond wish I would have got his name. I woul highly recommend there company
I’ve unfortunately had two flats within 8 months of each other. For both flats I’ve used this towing services, and I have not been disappointed. Mr. Griffiths is friendly, punctual, and gets the job done fast. I definitely recommend him.
I was looking for a tow truck company close to where I live and that was affordable, to which this company is and after reading the reviews I expected to have a great experience, but it was just ok.. I needed my car towed to my mechanic within a day to which I called to make an "appointment" in hopes to ensure I could get my car looked at on time. I set everything up with the owner over the phone and he told me text him the information (pick up and drop off addresses, date and time) then he confirmed my appt via text. The morning of my appt I waited about 20 mins so no one showed up, I called, someone picked up the phone and then hung up, I called another number and someone picked up, (sounding as if they just woke up) I let them know that I had a set appt and had been waiting over 30 minutes for a driver to come pick up my car, he told me he would call the driver to have the car picked up. The driver called me and told me he didn't know anything about my appt, he apologized and he said he'd be on his way. The driver came 40 mins later, and was able to take my car to my mechanic's shop. The driver was pleasant, but the owner seems a little unorganized considering I booked an appt and a driver was never notified. Maybe this company is good if you need on-call assistance, but I don't recommend using them to book appointments in advance. Overall, use them at your own risk, it's very unlikely I'll be using this tow truck company again.
I gave Griffiths & Son Towing a call late one night and got a answer right away. I needed a tow which was prompt as stated. I was also given a ride home which I thought he went out of his way of doing great business. If I ever need a tow, I now have Griffiths & Son locked in my phone.
Fast and excellent service. The driver was prompt and kind. He was well versed in cars and really knew his stuff. He even recommended some places to get my car fixed.
Griffith and Sons towing was prompt and courteous in towing my vehicle when I was in a jam. He didn’t allow me to stay in the area in which I was confined and even provided recommendations for car repair shops who could have service and get me on my way.
Great service and very knowledgeable about towing.... knowing how to lift your vehicle on the the flatbed if your vehicle is in a difficult position without damaging your vehicle
I was very pleased with their quick response time. My roadside assistance gave me an ETA of 1 hour and 15 minutes, there is no way I was waiting in 90+ degree heat. Griffiths arrived in less than 15 minutes. The only suggestion I have for them is to make sure their phone is answered using their business name.
They Are One Company That's always On Time Never Leaving A Customer waiting too Long. Woman are first Priority of Getting off the roads. Thanks for your Continued Services.
I called 9 Towing companies ahead of Griffiths and Sons. No one could help. It all worked out for the best. Griffiths and Sons did an awesome job. Quick, courteous, just plain wonderful! I even love their new style towing truck.
627 N Collington Ave, Baltimore, MDAuto tag agency
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