There are so many peoples with tools looking for there car's.
We where looking for our old Mercedes-Benz too small part which we didn't get what we want but something similar to try out but payed too high almost buying from chain's.
Anyways i enjoyed my day like working in the garage without boss. Nothing to worry for damaging something to get something.
Sold my non-drivable lemon car to them. Car wouldn’t start and I feel like they gave me a fair price compared to several other companies I contacted to sell it to. The process was seamless. I booked an appt on the phone and on the day of the appt, the tow truck driver contacted me and picked it up! He had the check in hand. My whole family has used them, and I would highly recommend them. Quick add on- They gave me $600 for a 2009 Nissan Altima with a salvage/rebuilt title, that wouldn’t start and had a host of other problems. Hope that helps anyone needing to sell a car quickly.
The car I went to get parts off of was listed as becoming available 11/6 and today was 11/7. The sticker on the car said July. They regurgitate pictures. Don't trust them!!!! I drome a long way to find this instead.
Stock turns over quickly and they put photos of all the vehicles on the website including the engines which helps before going there. Only negative is they no longer sort the vehicles by manufacturer so anything can be anywhere. But I understand this makes it easier for them to swap out stock.
Boy have things changed ALOT here! 🤪 we went from $1 ADMISSION IN THE VERY BEGINNING to $2 and NOW we're at $3 for entry fee! 🤪The WORST PART is that no car is in a DEDICATED LOCATION ANYMORE ! At least NOT at THIS LOCATION anyway ! Chrysler and Dodge is with Ford and Chevy and MIXED in with EVERYTHING ELSE now ! you have to walk the ENTIRE junkyard LOOKING for parts EXCEPT for the TRUCK and VAN SECTION! that's the ONLY thing that's CATEGORIZED by ITSELF ANYMORE!😉 Nice MOVE guys! Just make it DIFFICULT so that I just can't wait to come back to walk an ENTIRE junkyard LOOKING for a SPECIFIC car ! LOL 😜 BUT WAIT ! THERE'S MORE ! LET'S NOT FORGET ABOUT there are "NEW WARRANTY FEE" ON EVERYTHING AND APPLYING IT TO YOUR BILL WITHOUT EVEN ASKING YOU FIRST ! 😜 YOU GOT TO WATCH IT HERE ! I BOUGHT an ENGINE COVER THAT WAS ALREADY BROKEN ,I SPECIFICALLY TOLD THEM & SHOWED THEM IT WAS BROKEN "AND THAT I DIDN'T WANT A WARRANTY" !!!!!! AND THEY KNEW IT WAS BROKEN !!!!!! AND OF COURSE !... THEY STILL CHARGED ME THE WARRANTY FEE ANYWAY ! and I DIDN'T realize this until I was ALREADY home ! 😜🤪 CAME BACK THE FOLLOWING DAY AND OF COURSE WAS TOLD I HAD TO SEE THE MANAGER WHICH CONVENIENTLY WASN'T THERE ! IMAGINE THAT ! 🤔😡 GOT TO GET THAT WARRANTY FEE ! 😜🤪 FOR ALL I KNOW MAYBE THEY GET A BONUS AT THE END OF THE DAY FOR CHARGING THAT WARRANTY FEE WITHOUT ASKING OR TELLING YOU ! OR MAYBE THEY JUST DON'T CARE ! 😜 THE POINT IS...... YOU GOT TO MAKE SURE "YOU TELL THEM AHEAD OF TIME" AND "WATCH THEM AS THEY'RE RINGING YOU UP AND CHECK THE SCREEN YOUR CARD IN THE MACHINE OR PAY CASH ! TO SEE THAT IT DOESN'T HAVE THAT WARRANTY CHARGE IF YOU DON'T WANT IT ! CUZ THEY WILL SURE MAKE SURE IT'S ON THERE "EVEN IF YOU ASK THEM NOT TO" AND TAKE ADVANTAGE OF YOU IF YOU'RE NOT PAYING ATTENTION ! 🤪 SHAME ON YOU LKQ FOR TAKING ADVANTAGE OF EVERYONE LIKE THE REST OF THE WORLD ! 🤬 IF I'M GOING TO BE FORCED TO PAY A WARRANTY AND ON TOP OF THAT NOT BE REFUNDED WHEN I DO CATCH IT BEING DONE TO ME !, THEN I'LL JUST BUY MY PARTS NEW ! 😜 THAT'S THE LAST TIME I'LL BE TAKING ADVANTAGE OF BY YOU JUNKYARD THIEVES ! 😡
Firstly, I NEVER made it into the business, because when i attempted to call back to correct a misspell during my request for a tow, the woman who answers the phone decided to pretend as if she were putting me on hold, and then HUNG UP on me after i waited for 15+ minutes.
I understand that to YOU it may have seemed like i was being rude, but i genuinely could not understand what was said on an OLD LANDLINE & a VERY HEAVY accent.
I continuously apologized because i didn’t understand everything she was saying, yet i still got that kind of treatment.
BECAUSE I AM A P.O.C., i feel the genuine need to say this, and ESPECIALLY AS A WOMAN OF COLOR, YOU NEED TO DO BETTER!
not everyone is out to make fun of you, some people aren’t used to the accent, and it’s very childish and disrespectful to do what has been done at this establishment.
The two lovely ladies up front are always very helpful in making sure that I get what I came for and need. And the fact that they are accepting returns and offering warranties outs them at the top of my list when it comes to auto o
First of all, THANK YOU MR. WILL!!! I would like to apologize for being slightly aggressive, man that machine was just not it for me! It takes a godly person to assess a crazy situation and come and assist with the slightest touch! For anyone that needs assistance, ask for Mr. Will up front or the lady at the checkout area. #thankyou #godly #🙏 #💯 #❤️
Good location to get parts when the vehicles in their inventory are late model vehicles. The universal pricing regardless of year make and model can be detrimental because a lot of parts can be purchased online and shipped to your door for a cheaper price compared to driving there to take off parts. They shouldn't automatically add a warranty fee to the parts prices without asking you first either. Maybe implementing a payment touch screen with the ability to request whether you want a warranty or not would help. The technology is cheap so cost shouldn't be a factor. Being able to check the inventory before going is extremely helpful. I was able to get a door from a late model vehicle at $300 less than what most junkyards charge.
Nothing like it used to be severely overpriced I can call a normal junkyard have the part pulled sitting on the counter with a better warranty for the same cost or less.
Cleaner and more organized but still the feeling of being in "the line" for inspection while interning and leaving. Also Ray's is in the massive LKQ family now.
