This rating is based on customer reviews, inventory size, pricing, and service quality
Decker's Salvage Co Inc in Old Baltimore, MD earns a mixed verdict. Many applaud friendly, efficient, family-run service, fair-to-strong scrap prices, and quick unloading/payment; others cite rude phone/cashier interactions, feeling underpaid, a problematic trailer sale, and occasional long waits. Yard organization (separate steel vs other metals) helps, though first-timers found it confusing. They accept varied scrap but not whole vehicles; catalytic converter sales may require a license. Little is said about parts availability. Overall: 68/100. Biggest watchout: customer service inconsistency.
That's correct, sir, there's a cashier there at the register too, the one who collects money and pays bills. She's terrible at serving people, not good at customer service.
Buyer Beware: I purchased a trailer from a man named Jake who works at Decker Salvage. The trailer had numerous issues, including leaking hydraulics and wiring that needs to be completely redone. I contacted Jake to discuss the problems, but instead of addressing them, he blocked me. Based on my experience, I strongly advise against doing business with Decker Salvage.
Glad that we found these guys! They take all kinds of scrap and the process is super easy. They offer fair prices and didn’t feel taken advantage of for being in a bad spot.
Will be bringing my steel here from now on. They paid better for steel than the other yards I’ve been going to. Staff was also a lot friendlier than I have encountered at other yards. I also was able to unload and get paid quick compared to other yards, especially when coming 30min before closing.
Very nice people, family owned and run. Prices on scrap were fair. The employees are knowledgeable and not looking to rip you off. Definitely will use them again.
I've been going to Decker's for some years now and i all ways have a excellent experience these guys got wonderful customer service I know these guys for years and they're great at what they do and I'll keep coming until next generation of my grandson and my son and his kids and so forth and so forth Deckers salvation is a awesome place and I will continue to come
Called Decker's Salvage and the female employee informed me they do not take salvaged vehicles. Decker's Salvage Co. Inc. does not take salvaged vehicles? I would highly recommend anyone who has a vehicle to salvage to look elsewhere for a company that is reliable, Trustworthy and knows what business is truly about. I would rate this company as a 10-(high scam alert) Please reframe from contact.
They say in their ad that they buy catalytic converters but when I tried to sell them 2 I was told sorry unless you have a license we can’t buy them??. I repair my own vehicles and had replaced them on my truck why do I need a license??
The folks who work here were rude, not helpful, and cheated me on the prices. I also had to wait 15-20 mins by the window just to get paid, and I was the only one in line.
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