This rating is based on customer reviews, inventory size, pricing, and service quality
From recent feedback, G & S Auto Care in Phoenix, AZ scores 94/100 and is widely praised. Themes: professional staff, honest pricing and clear explanations, responsive communication, and many fast, same-day fixes that beat dealer quotes. Strengths include engine work, diagnostics, and safety-first advice with loyal repeat customers. Complaints are rare but note an extended wait/poor communication once and a dispute over quoted labor hours. Reviews provide no insight on inventory variety, yard organization, or ease of finding parts. Net: fast service, fair pricing, strong customer service.
What clients say about G & S Auto Care in Phoenix (AZ)
G&S auto is always where i choose to go friendly service with a smile! People who are definitely customer first driven they always let you know what you need never trying to sell you stuff you don’t need for a quick buck.
The G & S Team completed an engine rebuild and performance cam installation in my Camaro with skill, precision, and overall excellence. My car is a total beast and a blast to drive! They consistently provide quality of craftsmanship, honesty, and fair pricing and are my first choice in auto service and repair.
The team at G&S took care of my vehicle with great care. I came to them for a second opinion and they worked with me to make sure my car got what it really needed at a fair price! Thank you for being honest and providing great service! I will recommend this business to my friends and family.
I went in.for an oil change and they went above and beyond and fixed my check engine light that was on for ambient sensor, and they did it for a great low price and I was In and out of there fast! I found A great reliable mechanic that I’m grateful to have found !
Top notch!! Called on Labor Day. Did a new headlight bulb change and new battery install on our BMW saved us tons of cash. These guys are the real deal!!! Thanks for the quick response and speedy installation!! HIGHLY RECOMMEND
Issa was amazing! He got straight to the point and clearly explained everything that might be needed to get the job done right—no hidden surprises. He replaced my motor mounts and axles, and the repair was done quickly and professionally. The cost was fair, and I left very happy with the whole experience. I’ll definitely be coming back. Highly recommend!
A great place to take you car/truck/van. Joe is a good guy and very honest. I’ve been doing business with G & S for about 10 years now. Highly recommend this shop.
This review is long overdue! I’ve brought several of my cars to
G & S Auto, and every experience has been outstanding. Issa and the entire team are honest, knowledgeable, and truly care about doing right by their customers. They always take the time to clearly explain the issue, provide the best repair options, and never try to upsell or mislead. It’s a trustworthy, family-run business, and I feel lucky to have them so close to home. If you're looking for a reliable mechanic who tells it like it is, G & S Auto is the place to go!
Originally took my car somewhere else that was close to my work because I needed it checked out that day and didn't have time to come here, even though this place is very close to my house. That place overfilled both my oil and my tires, but G&S got it taken care of, and gave us good advice about future maintenance needs specific to our car. Won't be taking it anywhere else but here from now on, that's for sure
Got recommended from a family friend. Brought my truck in for some work that was needed. They killed the dealerships quote and even got me in and out within a day and half. Mo, one of there techs was very informative on what was needed to be replaced and why it needed to be.
Issa and his team took me in quickly as a walk in and took great care of my BMW. They even found and visually showed me a few things wrong. Very straight forward people. They told me what repairs were urgent and the ones that weren’t, instead of trying to hit me with a 5k invoice.
Highly recommend!
Isa has the best auto shop I’ve ever been to, hands down. He is an expert who is honest, friendly, and goes out of his way to explain everything. Our friend recommended him to us, and we have recommended him to all of our family and friends. His prices are extremely competitive. I’ve never written a review for an auto shop before, so seriously, go here!
Had some shocks done - great and fast service! I feel like I’m floating on air! If you want a reliable honest mechanic go talk to these guys! They explain everything in simple terms you can understand - Issa did a phenomenal job explaining everything in a way I could understand!
Above and beyond! Extremely professional and affordable auto care, took care of my AC repair in no time at all. Danny was down to earth, cordial, and even offered to give me a ride home instead of waiting around the shop. Would recommend and will return for future business.
My first experience with these guys and luckily the last one. Wasted 3 hours of my time!
Re: Well, I did not want to dip into details but given the context, I'll provide clarity. According to your kind self, there were no other bookings, and our car was next in line. Consequently, we made the decision to leave the car, with a two-hour estimate in mind which was provided by you before we left. To expedite the troubleshooting process I gave some guidance on where to inspect and what to focus on, leveraging my little understanding of cars. However, it appeared that once my knowledge was acknowledged, our vehicle's priority seemed to diminish. After waiting for two and a half hours, I was informed that the car hadn't been attended to yet, leading to frustration and resulting in a negative review.
One of the few mechanics that isn't out there to get as much money from you as possible. They do solid work and are 100% reliable. I recommend them to all my friends and family. Because I know I can trust them.
I've had consistently positive experiences at this mechanic shop. The team is not only skilled but also fair with pricing, always providing a good deal. Their honesty and quality service make them my go-to for car repairs. Highly recommended!
I am delighted to share my overwhelmingly positive experience at G & S Auto Shop, located in the heart of Phoenix, Arizona. As a loyal customer for over 15 years, I have consistently relied on their exceptional services, provided by the skilled hands of Joe, the owner, and his dedicated team of mechanics.
From the moment you step foot into G & S Auto Shop, you are greeted with warmth and professionalism. Joe's friendly demeanor and genuine care for his customers create an atmosphere of trust and reliability. It is evident that customer satisfaction is their top priority.
Over the years, I have brought various vehicles to G & S Auto Shop for maintenance, repairs, and diagnostics, and I have always been met with prompt attention and expert advice. Joe's vast knowledge and experience in the automotive industry are truly commendable, as he consistently goes above and beyond to address any concerns and provide honest recommendations.
What sets G & S Auto Shop apart is their commitment to delivering top-notch craftsmanship and using the highest quality of parts and materials. I have always been impressed by their attention to detail and their dedication to ensuring that all repairs are done with precision and care. Each time I entrust my vehicle to their capable hands, I have complete peace of mind knowing that it will be in the best possible condition upon its return.
Furthermore, the transparency in their pricing and the timely completion of their work are other reasons why I continue to entrust G & S Auto Shop with all my automotive needs. Joe and his team have consistently demonstrated the utmost professionalism and integrity, providing accurate estimates and keeping me informed throughout the entire process.
It is worth mentioning that the friendly and welcoming atmosphere at G & S Auto Shop makes every visit a pleasant one. The entire staff is attentive, courteous, and readily available to address any questions or concerns. Whether you are a long-time customer like myself or a new face, you will undoubtedly feel valued and respected at every interaction.
In conclusion, I wholeheartedly recommend G & S Auto Shop. Joe's dedication to delivering exceptional service, combined with his team's expertise and their commitment to customer satisfaction, make for an outstanding automotive experience. You can trust G & S Auto Shop to take care of your vehicle as if it were their own, ensuring that you can hit the road with confidence and peace of mind.
Thank you, Joe, and the entire team at G & S Auto Shop, for consistently going above and beyond. Your unwavering commitment and exceptional service have certainly earned my long-term loyalty.
They wanted to charge me 10 hours labor to replace my cars motor mounts. No technician on planet earth would take 10 hours to change out 4 motor mounts. Found a shop who was honest about the job and only charged an hour per mount.
*I never said 10 hours labor was reasonable, that was the point of coming into the shop to show you how easy it was to access the mounts. Like I said, you’re taking advantage of the “book time” to try and juice the customer of more money. Once again, no experienced tech on planet earth would take TEN HOURS to change out 4 motor mounts. You can watch the Godfather trilogy in less time than that! Funny how I was able to find someone who was honest about the job and get it done for a reasonable price, despite you saying it was “unsafe”. 1,000 miles later no issues at all, just a smooth ride with no more clunking.
Brought my work truck in today, I rolled in off the cuff at 11am had back by 3pm - Toyota Tacoma. Joe and his team nailed the problem and fixed it proper with a respectable fee. Def coming back when needed
Joe is a great guy. He is easy to work with and is very honorable. His communication is great and his prices are fair. I highly recommend this company.
This is one of the places I really trust. They are very hones and reasonable with their prices. They have been taking care of my car for about 12 years. I really appreciate their work!!!
All of the guys who work here are great and fast. Joe is the best to he helps and always makes sure you are good to go. And they work with you not the rip you off kind of guys. It makes a big difference. Thanks again Joe for everything always will refer to you!
My family and I have been going to G and S for over 20 years and Joe has always treated us honestly, fairly, and with respect can't ask for more in a mechanic. Thank you G and S for being their for my family and I.
This person seems incredibly nice and honest. I went to him to get a car inspected for purchase off craigslist. His lift was occupied but he actually laid on the ground and took a look anyway and looked at the other mechanics report. He could have had me come later (which I offered) but he told me that the report looked accurate and he pointed out the issue for me. He wouldn't even let me pay for the 20 minutes he spent going over the paperwork and everything. What a nice guy! I will be going to him today to service my new (used) car!
Absolutely awesome. No bs, just cut and dry. They were straight forward and gave me the best price in the area for the labor i needed on my front hub assembly. They were prompt, got my car finished by the end of the day and didn't add on any bull additional fees. I will definitely be coming back here and I recommend Joe and his team to anyone who wants honest work at a fair price.
Took my Lexus in for routine oil change. The tech discovered my right axel was about to fail, and my stabalizer bar was broken. Even though cars were stacked up on a Friday afternoon, Joe put me ahead of others for my safety. Thanks Joe!
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