This rating is based on customer reviews, inventory size, pricing, and service quality
In Phoenix, AZ, AIM Recycling Phoenix earns a mixed verdict: 61/100. Many reviewers highlight helpful, professional staff, competitive payouts, and moments of above-and-beyond service. However, recurring complaints cite long wait times, confusing processes, misclassification/low pricing on metals, inconsistent Sunday hours and gate access, and a tilt toward commercial customers. Organization and guidance vary—some say fast and easy, others say no direction. Multiple neighbors allege environmental concerns (smoke, noise at night). Little is said about parts inventory or ease of finding items.
What clients say about AIM Recycling Phoenix in Phoenix (AZ)
This place is polluting the the surrounding environment. The sky is cloudy and gray. The air stinks. I can’t believe this place doesn’t have more restrictions.
We've been coming to the highland location about 7 years. Joe runs a tight ship.The employees are great always and willing to help. Great place great people.
First time going here HORRIBLE mostly for COMMERCIAL scrapping only NOT PERSONAL scrapping have signs saying not responsible for damage on vehicles which they cause on your personal vehicle AVIOD if personal scrapping metrails.
I haven't been to this location but I'm sure it's a great scrap yard. My only problem with them is the hours of operation... It's misleading. They not open Sundays despite what's posted on Google. False advertising.
Constantly polluting the nearby neighborhoods with what I assume is toxic smoke. I have a hard time believing they are complying with air quality codes.
Since new ownership, I have had issue with the way they are running things. I went in to drop off some metal, they took it in, they weighed it out and they took it away, I grab my sheet and proceed to the payment office. It was 9am and they said they still didnt have a price for metal, so they asked me to come back. Ok cool whatever. Came again with a metal bin full of sheet metal(drops from fabrication) about 1400lbs worth, we didnt pay attention but they had put it down as "tin" we only got like $80 which I thought was way low. JUST MAKE SURE YOU CHECK WHAT METAL THEY PUT ON THE SHEET. We got screwed.
I don’t always recycle just because. I need the money, but sometime the income is critical to me. I think it’s fair to say that I have more confidence is being treated fair on a consistent basis at AIM than I ever have in my 40+ years I’ve been recycling. I used to recycle metal at this location because is was convenient. Since Aim took over, I go there because I like the people, I like how they do business, and I like that I never leave feeling like something wasn’t really that about that transaction. They have changed the reputation of that yard and I’m happy to say I’ve watched it happen since day 1.
Great people here. ( From Barry, Arron, Antonio and the ladies in the office )Very helpful and professional. & Ethan he won't give you any BS he will tell you how it is, what it is, how much it is, and the way it is. The pricing is very competitive. The best place to bring in your scrap.
This is the absolute best place to take your recycling to. The staff is great for from the time you enter the facility to the end. Great pricing and service.
This place is too loud at night time 1:09 am and can't get any sleep there work all day and Al night to to much noise coming from that place I got to get up early to work and I i hear all night is metal moving around I hope they fix that
They are very difficult to work with and have over complicated scrapping metal. No direction, assistance, or instructions, they just let you wonder around.
It's embarrassing and frustrating anytime anyone runs out of gas but to make it worse I ran out of gas JUST PAST the weigh in area. Meaning that I was now blocking dozens of bigger trucks from completing their task. An employee was kind enough to bring over a gas can and give me some gas and even radioed for me to go in front of all the people whom I had just blocked moments before and get rid of my load so I could make it to a gas station. I even had a different helping me offload as to expedite the process. They went above and beyond and I really appreciate what they did for me.
I was paid $48 for 100lbs of scrap #12 #10 copper wire. That's the lowest I've ever received. Really $.48 A pound. What a rip off. I'll be taking my business elsewhere, I suggest you do the same.
I had never sold scrap before today, so I didn't know exactly what to expect. Anyway, the staff were friendly. If you've never sold scrap before, here's how you do it. If you've got it in your car or truck, just drive up onto the scale (wait your turn, of course). It took me a bit of waiting and asking for help to figure that out. The scale operator will give you a receipt. From there, you'll drop your haul wherever the inspector tells you, weigh your car on the way out and hit up the cashier to get paid. Anyway I made a few bucks for dropping off an old dishwasher. We'll worth it!
Nice enough, but misquoted me on the phone and tried to charge double once I got there. They're trick is to luer you in, they guilt you into doing business with them. Surrounded by other scrap yards, im surprised they act this way. Go to Mega Metals, its right down the street.
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