This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the available recent feedback, sentiment toward El Paisanno Auto Wrecking in Phoenix, AZ skews strongly negative (score: 29/100). Customers frequently cite rude or hostile interactions, poor communication (phones/messages unanswered), and refund/credit refusals after faulty parts (transmissions, electronics). Complaints also note price changes on arrival and prices near new. A few praise fair pricing and friendly counter staff, but many report difficulty finding parts and uncertainty about engine histories. Inventory variety and yard organization are unclear.
Address:
4122 Dr. Martin Luther King Jr. Blvd, Phoenix, AZ, United States
Rude and completely unable to perform a single task to find a part.
Grosera y completamente incapaz de realizar una sola tarea para encontrar una pieza. La senora es muy amarga
Lies about every detail on the engine. Says it's low miles but won't provide proof, says the engine works fine but won't let me check it. Yeah sure there is a warranty, but what good is finding out the engine is bad after going through the trouble of installing everything. Am I supposed to blindly believe everything you say and give you my money?
el dueño de aqui es lo mas grocero prepotente e inprofecional
yo les recomiendo que no vengan a este lugar
compren donde ustedes quieran y los traten con respeto y dignidad
al
fin de cuentas van a pagar por lo que compren
Muy mal este negocio compre una transmisión y no sirvió...les llame para avisarles que no funcionaba y nunca contestaron el teléfono..opte por quitar de nuevo la transmisión y se las llevé a regresar ...me atendió muy mal una señora creo debe ser encargada le dije que no sirvió la transmisión y me dijo que tenía que haber llamado para ellos ir a revisar ...le dije que les hice 5 llamadas y nunca contestó el teléfono, por lo que decidí quitarla y llevarla a regresar para que me devolviera mi dinero pero se nego argumentando que no podía y se quedaron con mi dinero....no lo recomiendo este lugar ...pésimo servicio
Went in to look for a piece to help me restore my car girl at the front office was very nice and had a good attitude I forgot my wallet and step out to get it by the time I came back in an older gentleman that looks extremely angry demanded me to move my vehicle off the property because according to him he didn't have enough space to get inside the yard I mentioned to him with a good attitude the all I needed was my wallet to go inside and pay he demanded me to remove my vehicle and if I didn't do it he threatened me by saying he was going to remove it for me and place it on the street (by this time I didn't know he was the owner) thinking she was just another customer I didn't pay much attention and told him that I will get it out once I pay, he came inside the door and walked to the back of the counter still trying to have an argument going over the fact that my SUV was close to the exit but have plenty of space to get inside. My dad trying to eas the situation asking if he was mad in a joking way the owner still with a really uncomfortable and angry attitude mention to him that no he wasn't but the vehicle needed to be removed at this point I realized I didn't want to do business with this place and when I asked the girl over the counter if he was the owner she looked at me with a worry face and ask why?? At this moment I realized I probably wasn't the only costumer he had probably treated so rudely I told her that I didn't want to do business but I really appreciate her help I'm a business owner and I would never treat any of my customers the way that I was treated
Rudely
Desrespectful
Threatening
El peor servicio ke e tenido la verdad mejor ni pierdan su tiempo en venir aki me dieron la parte ekivocado y no aseptan devoluciones aun ke no tengan la parte se quedan kon el Dinero pero ni ablar se ve que lo nesesitan se los dejo,
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