This rating is based on customer reviews, inventory size, pricing, and service quality
Garcia Auto Recycling in Phoenix, AZ draws mixed feedback: Overall 65/100. Many praise friendly staff, fair-to-good prices, quick part pulls, refunds when parts test bad, and a decent variety (often newer models). But recurring issues include chronic phone/communication delays, long waits, quoted parts not actually in stock, and price changes at pickup (sometimes later honored). Some note inconsistent payout/pricing and a troubling accessibility complaint. Yard seems sizable; organization not clear; finding parts can be easy or hit-or-miss. Solid value when confirmed; service consistency is the wildcard.
M&c auto recycle it’s bad service they don’t have the part but they act thy have it and the guy answered the phone he did not no things about cat ! So I don’t recommend it to anyone west your time !!
On hold no return phone calls and will hangup if you ask questions about the validity of parts been only buying from them for years time to find someone else
My first time I was pleasantly surprised for 61 lbs of e-waste I received 43 dollars. I was so wowed over that I recommended them to my friend and he had 90 plus pounds e-waste and received 38 dollars. ?!? It didn't make sense the only difference was the person that wrote up the ticket. I will go again but if the price keeps fluctuating and I feel like it's scandalous I'll just go elsewhere
Great place. Guy went above and beyond for a part but sadly once they started pulling parts they saw the part i needed was cracked in same spot mine was. Thanks for trying
Call and talk a gentleman who said they had the part and was going to check for sure and was going to call me back but never did and called back twice and got thr same thing. I guess you just have to go there and get the answer and the part and hope your not wasting your time...
Friendly service , prices compatible , maybe better than others, mostly newer model cars, great variety of cars, I found what I need it , thank you .
I will recommend it to everyone in the need of used parts ,for your car.
My dad an disabled American veteran who is completely self sufficient amputee that has been walking on crutches for 40 years was denied access because of his crutches. He did not ask for special treatment or any help and was accompanied by my brother. He has been to multiple pick and pulls hundreds of times but this was the first time he's ever been denied access.
These guys are awesome. I went in for a left falangie and luckily they had both left and right. They also sold me a transmission since mine was squealing from the alternator.
Garcia Auto Recycling practices handicap discrimination! They denied entry today to an ambulatory, crutch walking veteran today based on his leg amputation. All other auto part salvage yards in AZ have always allowed him access. What an absolute disgrace! They should be ashamed.
These guys are awesome call down there they had the parts I needed by the time I got there the guy was halfway done taking Them off already I will definitely use them again
This place is not to be trusted I called for a price on a transmission they gave me w price when I called back the price was more after asking then why it was more they told me I could buy it at the original price if I paid cash I agreed and ask them to get it ready for me to pick up the next morning after driving 1 hour in the morning to get there they said we opened it and it doesn’t look good inside when I asked why they didn’t call the day before as it was suppose to be ready by 3 the guy at the front said well sorry!
Called in to get some parts, drove all the way from east mesa and they said they closed at 4PM, when the guy I spoke with said 5PM. Was ready to spend over $300, but I guess at 4:01PM they don't like to make anymore money for the day. Will never use, or recommend my customers or employees to use this place ever again.
Disrespectful, slow, worst customer service in my life. Came to try to buy about $500 worth of toyota corolla parts, be prepared to wait forever and never get helped at all and then give up and leave. While 6 guys who could easily make the sale and help you, are sitting around either doing nothing or answering all the b.s. phone calls from people who arent going to buy anything, while a paying, real customer is standing right in front of them for 25 minutes not being helped.
They had the part we needed, but tried to jack up the price from when we were on the phone to when we went to pick it up. Little frustrating at first but they did honor the price finally after a little grief.
It's a good place to get the parts. Almost 2 acres of junk cars. Prices are fair compared to other reputed places. Use your bargaining skills when buying for here :)
I needed a fender for my car. I was able to find the right color fender here. I live out of state and Jesus was very helpful and even shipped it to me free of charge. Great prices and great owner.
Seems like u have to look for the part even though they Tell u they have it the guy showed you around the yard make u go under the car's while he just standing there with the hand's in his pockets they are careless and don't care about costumer service at all not coming back there for sure good luck to you go next door at least u'll find what u looking for...
I had bought a car door for my daughter and it was suppose to be delivered a week ago. I had already paid ahead and here I am, still waiting. They keep giving me excuses but they aren't good enough.
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