This rating is based on customer reviews, inventory size, pricing, and service quality
Franco's Core in Phoenix, AZ earns an overall 86/100: reviews skew very positive, praising knowledgeable, friendly staff, low prices, and a deep inventory of hard‑to‑find engine/transmission parts and even tires. Many note organized operations, fast quotes, parts ready quickly, easy matching, and short waits (including 30‑minute loading). Strengths include fair exchanges and helpful guidance. Complaints recur about wrong or unavailable parts after being told yes, a store‑credit‑only return policy, and a few quality issues (e.g., rebuilt engine misfires), so service can be inconsistent.
So Sad..I'm going to Have to Rate this Wrecking Yard a 1 star I have been buying parts nevertheless I'mma return customer .. I bought Gaskets and they gave me two left ones..My Mechanic had to stop and wait for me..the audacity I had to go back and return One of them and get the right one which it was a big inconvenience for me @ traffic hour at that . 3:30 jammed congested going back and plus I was told that I can go ahead and buy it at a other store which doesn't make sense to me why am I going to waste more time and go in circles.. and Go Back and Forth inconveniently ..when I can just return the wrong part was then given to me. Common sense talks for itself.. they wanted to return my money Back.. Which All I wanted the right proper part whoever gave me the wrong part is at fault and they're trying to blame me that it's my fault.. I was told I should have looked at it when giving to me ..You're the store !!! You got to do your Job and not give out Wrong unmatched Parts.., As a Middle person picking up a Part I should had given the right part..Really Shame on yourself..all I ask for a $10. Compensate for gas money which it didn't even cover my time.Whatever your policy sign says on your window .. it didn't make sense pointing at Your policy sign.. because you gave me the wrong PART !
You should have worked with me to keep me as a Return Customer but you didn't ! Very unprofessional !!
Found fuel rail for injectors were no AutoZone or orally have it dealer want $500 new one I spend $60 plus 1 injector for $20 can find the price anywhere else fave me money
I purchased a rebuilt 5.7 V8 Hemi engine from them and I've been having nothing but issues. Check engine light came on for the second time with another misfire. Gonna be without my truck again for the second time. Not good at all.
This place saved me as I needed a valve cover for a 2010 Corolla stat! It was used and worked great even had sensors (no warranty on sensors and not guaranteed you’ll get them but I needed one and it works so far). Great price too!
I really like this place and plan on getting more tires there. They were very friendly and treated me really well. They didn't have the tires I need for my Grand marquis but they can have them the next day for no extra charge. I drive a long ways and they made sure I got a good used tire for my drive. I have a new tire place.
When you are out to look for used parts there is only one place that in fact has it all. This place has everything and has it ready for you to pick up. All I did was matched my part and off I went to install it back they have parts as so low prices that I am going back for more.
More fun than Disneyland! Well, ok, if in dead engines you see nothing but potential and fun nights in your garage destroying your fingers on wrist pin circlips. But beyond that they have parts, they know their business, are organized, and pleasant to deal with. This time I just needed a con rod, but I'll be back to adopt a foster core and teach it how to be a productive member of society again. XD
Francos is awsome Every time I come here they have exactly what I need for really hard to find brackets and stuff like that that are on engines makes all the difference in the world
Called to ask if they have a part told me YES to come I drove 53 miles and Julio teling me I don’t have it and I never said that . It always happens with this place Stay away from here nothing but garbage parts.
They have a used or cores transmission and engine parts they sell. the only thing I don't like that they won't refund your money back they give you store credit that might never need them again on the no good peace of paper if you loose you screwed
Ive bought heads blocks and misc other componets from here and everytime i walk away happy very knowledgeable on there parts and are aware of where there motors heads ect are located for fast service
This place is awesome! Very fair pricing and quality work! They have rebuilt 2 transmissions for me, they are both running strong! Ask for Julio, he will take care of you!!
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