This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews of We Buy Scrap in Phoenix, AZ skew very positive: friendly, professional staff, top prices, a clean, organized yard, quick unloading help with the right equipment, and fast payout (often cash). First-timers describe an easy process and some note community generosity. Complaints do appear: confusing Saturday hours, inconsistent info on accepted items (e.g., catalytic converters), a cramped lot at times, and one serious equipment-damage dispute, plus a few rudeness claims. Overall: 88/100, with pricing and service speed as clear strengths.
What clients say about We Buy Scrap in Phoenix (AZ)
They won’t even do their job they just tell you to go somewhere else even tho everyone at the other shops knows they are the once who strap certain things and they still won’t even take it . Very disrespectful and unprofessional
Best experience as my 1st time selling scrap metal. Professional, kind and helpful from all staff. I will be returning. We Buy Scrap you have my business.
So the workers was real nice right up until they dropped the truck we was scrapping on my trailer. Then they got defensive. I wanted them to pay for the fender and any other damage that was caused by the accident. David said they are not responsible for anything that happens to my property and became pretty aggressive. Lucky my buddy video it. I have something to show my lawyer today .
We buy scrap has to be the best scrap yard I’ve been too. I’ve been coming here for years and nothing but great customer service from David couldn’t ask for anyone better. Always making it feel like great time unloading there with out hassle. The guys do a great job unloading and working with me with any can of load. I’ll be continuing going here and use them for anything.
Extremely kind people. David helped us organize and they donated a car for us to use for our Make A Wish Fundraiser!! They delivered and picked up the car for us and made everything super easy! 100% recommended could not thank them enough :)
They actually close at 2 o'clock on Saturday because they leave at 230 so it's false information I suppose they must hold each other's hands for half an hour and sing kumbaya and stare at each other's eyes deeply for half an hour or something because they pay themselves extra money for half an hour to not attend to customers. If I could give them zero stars I would. Must have not learned how to tell time or how to be honest... Oh well I suppose as a customer I must accept their incompetence...
This is my first time scrapping. I started out by just bringing my aluminum stuff which will amount to $5 if I am lucky. Spoke w staff about how to group and bring the rest of my stuff. So for now I will give 3 stars and then will re-evaluate when mission complete. I chose this business because it is women owned. Got to support my sista's!
Best prices in town, competitive, friendly customer service, Manuel was very helpful. Robert yanez gave me a smoke. Fast friendly, prices are just right.
Best scrap yard I have been to. Very clean and helpful employees. They have all the necessary equipment to help unload the heaviest scrap one can bring. Highly recommend to everyone
This place is the best I have seen in the overall prices , and friendly service. It is a bit cramp at times but worth it. The owner actually gave me a cord off one of the dryers for one I needed at home free off charge. I have been scrapping for years. Take my advice , go here.
My first time recycling metals. very helpful crew here. I love that you can write a review for even a recycling/scrap metal place. Great Customer service is everything at any type of business. . Great customer service here!
I had the pleasure of meeting the owner. All I can say Ms. Rush is honest and fair. Her businesses are well runned with great staff. Very nice, cooperative, always willing to help. Customer Service is very important, and I say, her team has the best Customer Service. Thanks for your great prices!
When coming into the building by my self, I was already nervous to go in but thankfully I met renee and she helped me with selling my scrap metal. Great customer service and her assistance was amazing as well. I was left with a great impression. Thank you again :)
This place had really good service, helped me unload my truck, they also separated all my wire, copper, aluminum, they also helped me distinguish what metals were which, very helpful . They also had good prices and paid me CASH to help me with my weekend expenses.
I called yesterday I was told they Buy Cadillac converter’s this morning I went 3035 W Broadway Rd Phoenix, AZ 85041 they really don’t buy them after all and bad customer service go to any other place but here
khamid... 100% sure? Wow! I'm not 100% sure of ANYTHING! You should open your own Psychic Shop and put all that clairvoyant talent to work. Then someone can write a review saying they're 100% sure your business is a money-laundering front for the mob, cuz Karma's like that.
These a horrible people. I am 100% sure they also do some chop shop stuff. Never gonna even get near this company again. Wish I could give them no stars.
We brought a variety type of metals to them today and each were weighed separately. They were professional in how they handled everything. We were impressed.
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