Dunlap Auto Sales in
Phoenix (AZ)

One star is too many. This place sheepishly asked for a deposit on a vehicle they knew I was undecided on. When I decided this wasn't the vehicle for me. They refused to return my $500 deposit. When I called the police they already knew the routine about small claims court and the way the entire scenario would unfold. This gave me the impression that they do this frequently. As a business owner myself I gave them every opportunity to do the right thing, They were dismissive and just encouraged the lawsuit. They don't care about their reputation of customer service beware of doing business with Dunlap Auto

BEWARE OF THIS PLACE!! These guys will sell you a piece of crap vehicle and smile while doing it. If you plan on buying a vehicle from these guys, take the vehicle to another mechanic to get it checked out because they don't check the vehicles they sell. And get everything in writing. I bought a vehicle 9-11-2024 and it's been in the shop ever since..i haven't even drove the vehicle i purchased because it was to messed up. That's my fault for trusting a small time dealer. I thought going thru someone small I would get a good deal. I would highly recommend going somewhere else to purchase a vehicle..Horrible customer service. Once they get your cash, they don't give a dam about what else is going on

I purchased a manual Mazda 3 Hatchback first week of August '24. The vehicle had 119k miles but clean interior with minor damage (sun damage on dash, one button cover missing on overhead). They provided the full Carfax report. I paid cash for this vehicle and they were reasonable with the price negotiation. Within a week the car did throw a code for ABS module, a known issue with this make. It was a $1200 repair. I replaced the clutch, tie rod ends and spark plugs myself. It didn't look like much maintenance had been completed on this car before it was ready for sale. I will have to also replace two tires very soon. Overall, the dealership itself made the purchase easy and convenient. They also waited till the end of business hours for me due to my work schedule. The car was in fair mechanical condition but you have to know what you are getting into. If you buy a car with over 100k miles it will require some mechanical work. 3 stars for vehicle condition, 4 stars for convenience of buying.

DO NOT BUY FROM DUNLAP AUTO I purchases a 2009 Mercedes GL450 from Ari. It included a 3 month or 3400 mile warranty. On exactly 3 months later I call Ari at Dunlap Auto Sales to request service for my vehicle and he told me that his mechanic was out sick and he wasn’t sure when the mechanic would be back. These guys are really nice until they don’t need you anymore. They have no intention of honoring the warranty and give you no solutions for your vehicle. Just excuse

If you are looking for a honest dealer with fair pricing and immaculate kept cars then this is your place!! Yvonne helped me and my gf every step of the way. She was transparent, understanding and very knowledgeable in what she does. The deal she got me was better than 8 other places I went to. I was in and out within a couple hours. I highly recommend if you’re in the market for a reliable used car! I love mine! Thank you! -Andrew

One of the best car buying experiences I've had in years. I was treated with kindness and courtesy, all my questions were answered, I was not rushed or pressured, and I was not condescended to. I left feeling confident in the vehicle I'd purchased and happy with the value assigned to my trade-in. Each person in the sales office was a true gentleman - - patient, kind and friendly. I will buy my next car here, no question about it.

I cannot recommend this dealer any higher. I recently purchased an absolutely meticulously maintained 2007 Mercedes e320 bluetec, a car that is rare in the US. Fred and Ari helped me every step of the way, making sure that I 1) got a good deal and 2) was treated by the banks with etiquette. Ari worked with me on getting everything I needed to make sure this was a smart financial decision and even helped with minor maintenance after the deal was done. These people are personable and have a vested interest in customer satisfaction. The stock they have is of a high pedigree and I’m still left with a bit of disbelief when I consider how special a car they were able to sell me. Absolutely 6 stars!

This was the most unexpected car buying experience. It was pleasant! Everything was as you would prefer it to be: - a good product - knowledgable product information professionally offered - immediate follow-up and correction of a couple of product issues - honest discussion of pricing - a comfortable family environment - complete paperwork to drive car home rather than to ADOT If you need an auto we would definitely recommend looking to Dunlap’s expertise to help you get want you want An enjoyable experience all around and we love our new car!

I came in to look at a 4x4 Toyota Sequoia Platinum. I never leave reviews so this means a lot. This was the best experience I’ve ever had buying a vehicle. They were patient and upfront about all the details. They weren’t pushy and showed they actually cared! Thank you for helping my family get into this vehicle, this was a huge milestone for us!

Great Customer Service. Lots of rare cars that are getting harder and harder to find. I purchased a 2008 Nissan 350z 6 speed manual and financing was fast and easy, thanks Fred and Ari !

Purchased a van for our business, they were extremely helpful in getting us financing for a business loan. Got us a good rate and it wad quick and simple. Ari our salesman was honest and upfront about everything and wasn't pushy at all. I would recommend them

They were amazing. I drove a long distance, they waited for me and called to check on me along the way. They were the friendliest salesmen, and went above and beyond for me. They made buying a vehicle as painless as possible. I have never had such a pleasant experience buying a car.

I purchased a 2009 Nissan Murano from Ari at Dunlap Auto Sales. Everyone in office was very welcoming, accommodating, and Ari did a great job of explaining everything. Would definitely recommend them if you are looking to purchase a vehicle.

Dunlap Auto Sales was fantastic to work with! Their entire staff is very friendly and straight to the point. The price you see online is the same price at the dealership and there is no shady business. Every question I had they gave a straight forward answer and they never pressured at all for any kind of up-sale for a more expensive vehicle or to sign the dotted line to buy now. They gave me all the time I needed to make the decision that I felt was best for me and were more than willing to let me take the vehicle to my mechanic to check for faults. Unfortunately a few weeks after purchasing my vehicle it had some major issues with it that made it unsafe to drive and when I called the dealership they took it in right away and fixed it at half the cost for me than what it was going to cost at my mechanic. On top of that, what they billed me was less than what the parts themselves cost so they lost money on fixing the issue. Long story short even though I ended up in a poor situation instead of leaving me to dry with a high repair bill after a major purchase they took it upon themselves to remedy the situation the best they could. They are a company that really puts the customers needs first whenever they can. I would highly recommend Dunlap Auto Sales to anyone looking for a vehicle and I will use them in the future!

Be careful what you purchase from Dunlap auto sales as it may have damage which might not be disclosed and not visible from the outside. I strongly recommend you take the car for an independent review prior to purchasing the car - otherwise you may not get what you expected. We purchased a 2020 Toyota Corolla from Dunlap Auto Sales on 3/27/23 for market price based on Carfax value. We found out shortly after the sale that the car had frame damage that was not reported to MVD and therefore not listed on the Carfax report. We found out that the car had over $7K of prior damage uncovered by Caliber Collision. Caliber showed us the bad attempt to hide the damage which was visible by simply looking under the car - which we did not do when we purchased the car but should have been part of a regular pre-inspection. Management at Dunlap said they have no responsibility as they only check for oil and frame damage. We remined them that this IS frame damage therefore should have been part of their check. Their response (after not calling up back for several weeks) was that it was a used car and they have no responsibility for any type of damage with a used car - we should expect these types of conditions. We will post again with the photos of the damage once we receive them from the repair shop. VERY disappointed in this experience.

Wouldn't recommend this dealership for out of state sales especially. Husband found a car that he liked. They told us over and over that it was in pristine condition. No work needed. Car was transferred and multiple issues were found with the car. First was the chunk of metal in one of the wheels. No big deal, we could see if it could be sealed or not. However all 4 tires were rotted. (We later on went to go get new tires and they couldn't even do the alignment due to 2 more parts being broken.) Before the tires were replaced, we had to find the source of the oil leak and the loud noise. We didn't call right away as we figured that if it was an easy fix, we wouldn't worry about it. Once we found it wasn't and there were multiple issues wrong, we called the dealership. They denied everything, said none of it was wrong when they had the car. So apparently it magically all happened when it was transferred. We've had to replace the shocks, sparks and the motor mount that was busted. They said they'd talk to the manager and call us back and we have yet to hear back from them. So disappointing. Won't ever recommend them. Be careful dealing with them. Definitely have an outside mechanic or specialist inspect the car before purchasing from them!

I saw a 2001 Toyota Sequoia on Craigslist. This was listed by Dunlap. Contacted and dealt with Fred had super low miles 115k on it, 2 wheel drive. It was very nice on the inside. I brought the vehicle into a certified independent Toyota Master Mechanic and he said that I did very good on buying it. It only needed to have the control arms replaced and in this market he said buying site unseen and having it shipped I made out great for the price. $9300 shipped to my door.

I needed a reliable car at an affordable price online and found this dealership. My experience couldn’t have been better. These guys are professional and they really care about their customers. They treated me like family. I want to give a special shoutout to Fred. He helped me throughout the whole process and made things very easy for me. I highly recommend Dunlap Auto Sales to anyone in need of a car. I will definitely purchase from them again.

Found this place online after searching numerous lots with no luck. Needed to find something reliable, quick. All the guys there were friendly and was able to get me approved for credit right away. Had to leave unexpectedly and they were willing to hold the process for me til I could return the next day. They made they made the process easy and stress-free to make sure I left with what I wanted at a reasonable price. Will definitely recommend and return next time I'm car shopping. Thanks Dunlap Auto!!!

Bought a 2007 Toyota Solara here last Tuesday. Overall got no complaints! Price was fair considering the market, never felt any pressure and there was no issue signing the car out to take it to a mechanic. When the mechanic told us the belt needed to be replaced, the guys at the lot popped the hood and showed us they had put in a brand new belt. Just got the car back from my usual mechanic after I asked him to just change the transmission fluid and check her out, and no problems! All in all these guys were most honest dealer we talked to all that week , and yeah I can tell especially after taking it to two mechanics, they put in the work they said they did.

This place is amazing and it took me awhile to find the car i wanted and dunlop auto had the car i wanted. They are very nice and let you test drive any car you are interested in. Ari the salesman was very nice and patient with me and was cool because they are car guys as well he really had a love for cars the same as me which is good when buying a car they seemed like more family then salesman which i like as well. I also am looking to buy another car there soon because i had such a good experience there as well will definitely recommend them very good place

Great Service! Good Quality! Awesome Prices! I am a returning customer! We bought a minivan from here 3 years ago and its still running great! Last weekend we bought a second mini van because we are expecting another kid and we need another 8 passenger vehicle. Even though we live in Mesa we still keep coming to Dunlap because of their superior service, great prices, and quality experience. The people there are great! Thanks Dunlap Auto!

I highly recommend Dunlap Auto Sales. I recently bought Honda Civic 2013 there. I went to prebuyers check to my mechanic and he was amazed how good it was. Brakes were changed, oil fresh, battery brand new, they really took time to inspect and make sure that car is in very good condition before selling it. Price was good as well. I like sales rep Ari. Everything was smooth And FAST. Great price . GOOD LUCK TO YOU GUYS & thanks.

I shopped around a little and Dunlap Auto was by far the nicest place. Don't let the outside fool you. I truly believe they pick only quality vehicles here. I bought a 2013 Honda Odyssey for my family and it's runs great. The battery had died a couple days after buying it and I brought it back in and they changed it out for free. Fred was so incredibly kind and Tyson was very helpful. They made the whole experience quick and easy. They don't have the biggest inventory but if you're in need they are worth giving a shot.

I bought a 2011 Honda Civic from Dunlap about 2 months ago now. I wanted to wait a while before writing a review to make sure I could give a fair review. After two months I am pleased with the vehicle and there are absolutely no regrets on my part. It functions well mechanically and there were no hidden problems that were not mentioned to me prior to buying. I do believe the price was fair and am grateful Fred and I were both able to reach a price we were comfortable with. I appreciate that Fred let me take the car to get a buyers inspection as well. I would also like to mention, Fred had the weather stripping replaced around the doors free of charge. Thanks Fred!

Great customer service, friendly staff helped me pick my dream car at the the most affordable price. Couldn't ask for anything better. Ask for Fred when buying a car, HE WAS AWESOME!!

I got my car there recently. Not like a big dealership felt like I was home again. Owner is super friendly and accessible , which is important when you buy car. Always hospital staff offer you coffee. Prices decent. I had great experience buying my Honda there. highly recommend Dunlap Auto Sales