This rating is based on customer reviews, inventory size, pricing, and service quality
In Phoenix, AZ, Fast Auto Parts earns 89/100. Reviews praise excellent customer service—staff like Jack/Omar/Khalaf go above and beyond—fair-to-cheap pricing, quick turnaround, and solid inventory, including rare engines/transmissions, shipping, and helpful yard/front staff. Parts are often ready fast; they’ll pull them or refer you elsewhere when out. Complaints, though few, cite failed engines, refund/warranty pushback, a pricey diagnostic with limited fix, and price inflexibility; parking is tight. Great for speed and hard-to-find parts; confirm return terms.
I recommend fast auto parts to anyone looking to fix their cars with good grade A high quality parts. Jack offers great customer service! I am Very happy with the engine and transmission I’ve bought from him.
Jack the sales man is a great and honest man.. Thanks for helping me and giving a great deal.. I know when i need part where to go for sure To Fast auto parts Thanks again Jack
These guy's rock, great communication and honest description and reasonable cost. Highly recommend them and will use them again. They go above and beyond to earn your business. Business owner. Scottsdale AZ Body Shop 85251 David.
Best experience ever. Just got a transmission for a BMW manual. Only place in Az. Man!!! The cleanest transmission I ever purchased from a use auto parts location. The treatment was excellent. And the part was available on the spot. Thank you all.
Khalaf was absolutely wonderful, kind and respectful. Khalaf was very helpful and solved my issue for me. I highly recommend Omar’s Auto body and salvage. Thank you all very much.
Yo man this guy name again Jack, YOU will meet him as soon as you walk. When I say a true beef. Very authentic. Man he really help me find what I needed desperately for my charger without even charging me to find what I needed. He truly went far and beyond. Yo Jack brother THANK YOU THANK YOU
I bought an engine for 2300 and trusted them that it was good and now 3 months later I got a chance to work on it and it's totally sludged up and they won't do anything so lesson learned I should have checked it out instead of believing them
Popped in looking for a small part for my Mazda and was met with quick service and they didn't even charge me for the part. Couldn't have been more satisfied!
The place is great and you can find parts you need and they take out for you and let you know where else to find the part if they don't have it. It's a great location for business but the parking is small but busy with life.
Awesome customer service. I live in florida and was only able to communicate over the phone. I needed a very rare part and they were able to locate it on one of there vehicles and ship it to me without delay. They went above and beyond. Thank you guys. You are awesome.
These guys were very professional and helpful in getting the parts that I needed! They had the parts I was looking for! Very friendly and nice to work with.
I was looking for rear size door and sun shades for my Nissan Rogue and I found them, they were very fast and I didn't have to wait long, everyone is friendly and the price was good, I recommend Omar's Automotive and Salvage if you need any parts for your car.
Absolutely fantastic service and assistance. We were driving through town and needed a fender for my Ram. "Jack" didn't have it at his lot. So he took his time to go to his other lot and find the fender. He was extremely polite and real. Gave me the fender for even less than originally quoted. What a great experience! Would give 10-stars!
Honor, trustworthy,knowledgeable are three words I would use for Omars. I was not expectating the level of service i got. I 110% recomend this place! Ask for Omar, tell him Dave sent ya!
These guys are just about getting over on good hard working people. They say there is a diagnostic charge of 75 bucks or so. I explained that the AC gets warm when it's idling and it overheats there is a strong coolant smell. They keept it for three days and they charged the AC that's all they did . Cost almost 500. It worked for 1 day, I took it back and told them that the problem was still there and it still overheats.they wanted to charge me for another diagnostic and that they only charged me for AC ...so no not a good place ....
Asked & was told 30 day return policy with receipt. Product was defective & tried to return 12 days later WITH RECEIPT & they refused to return saying only 7 day return.policy. This is why I asked what the return policy was prior to purchasing. Different return policies depending on who you get. STAY AWAY
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