LKQ Arizona JunkYard in Phoenix (AZ)
| Address: | 5670 S 32nd St, Phoenix, AZ, United States |
| Phone: | +1 800-999-0404 |
| Services: | Small engine repair service |
| Methods of Payment: |
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| Website: | Website |
| Rating: | |
| ZIP Code: | 85040 |
| Open Hours: | 8:00 AM - 5:00 PM |
| Popular times: |
Sundays
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Credit cards
Cash only
Description
LKQ offers an extensive nationwide inventory of recycled OEM automotive and truck parts and OE aftermarket. LKQ stocks more clean high-quality recycled OEM auto parts than any other auto parts company. All parts are carefully dismantled in one of LKQ's state-of-the-art dismantling plants.LKQ buys used and total loss salvage vehicles from auctions and direct from insurers, manufacturers, fleets and individuals. Many are collision-damaged, but still have usable, unaffected parts which LKQ then inspects, dismantles, cleans and tests.LKQ focuses on late model, low mileage vehicles that represent the vehicle population currently on the road, including both foreign and domestic vehicles.
for Your Vehicle!
Working time & Location
| Friday | 8:00 AM - 5:00 PM | |
| Monday | 8:00 AM - 5:00 PM | |
| Sunday | Closed | |
| Tuesday | 8:00 AM - 5:00 PM | |
| Saturday | Closed | |
| Thursday | 8:00 AM - 5:00 PM | |
| Wednesday | 8:00 AM - 5:00 PM |
Fast search your Neighborhood by name or ZIP:
Zip Codes
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What clients say about LKQ Arizona in Phoenix (AZ)
This place is the absolute worst... please stay away from it. LKQ has been solid in the past. This place has turned into a hot mess. if this review reaches the administrative/corporate office, please reconsider your staff at this location. What a shame.
This place has become a joke, customer service means nothing to the people i interacted with. They lied about having the parts i ordered, they all have different excuses for the same issue, just lame service at best.
If you're looking for a used parts house to buy parts from, stay away from this place, especially the one in Casa Grande. They do not know the difference between a body control module or an electronic power steering module. Their employee 'Eric' who works for the commercial department is nothing but a LIAR, yes cap locks LIAR and when you confront him about where your part is that is supposedly been shipped over 4 times, he says 'I'm just going to cancel your order' and hangs up. This guy just does not care about LKQ's business and i don't think he even knows what customer service is.......I take that back, his idea of customer service is pay for your part and i'll give you the run around for two weeks and then cancel your order. I am hoping that the Corporate Management gets a chance to read this review......this employee is a cancer to your corporation and i'm curious as to just how many customers he has chased off. He blames the parts pullers who pull the wrong parts because he does not have any kind of back bone to admit that he's the problem. Flat out lying to your customers and selling them the incorrect parts is the way this guy operates......maybe he is paid on the volume of sales he makes so he just sells anything that is close to what he is being asked for so he can make a pay check. Hopefully your upper management doesn't pay this guiy more than $7.50 per hour because he has absolutely no clue what parts descriptions are and has to use wikipedia to help him identify what a part is. Maybe you should send him to some sort of training so he can identify different components of a vehicle e.g. an EPS Module is a completely part compared to a BCM......yep Eric look those abbreviations up on wikipedia so you can figure out what the difference is on those parts and i bet they even have pictures to help you also since it appears you don't quite yet have an understanding of the English language or abbreviations. Like I said earlier, maybe someone in Corporate will read this and realize that instead of building a good name for LKQ, this person is chasing away customers and just doesn't care about how your commercial customers are treated.