A & Z Auto Parts and Export in
Orlando (FL)

‼SIMPLY PUT ‼THEY are Liars Save your time and don’t deal with them.First they give us a “tested” transmission. Which we pay top dollar for and then turns out the transmission is so bad it didn’t even go in to gear. We return it just to have it happen again. Later after a call we agreed to get a refund for the inconvenience we had. Guess what it was a lie. After dropping of the transmission they shut the glass window on our faces pointed at a paper that said store credit. People who are liars and to not trust( Pito or Tito). The definition of all talk. Thank you and don’t visit this shop. Simply put they are liars say any thing just to hold your money.

Excellent service. A lot of parts .I RECOMMENDED TO EVERY BODY .

Awesome shop, I got a starter for my infinity for $40, they have everything but hurry they close at 5pm

Called ahead to see if the part was pulled and they said they pulled it already. Drove 40 minutes to get there and wait 25 minutes behind people who didn’t have their parts pulled already. Terrible customer service I had to leave after having the window closed on me before I could say two words. Also poorly organized. Wouldn’t recommend.

Travis has bad customer service and would lie to you to make u believe they have what u need to make you drive to their location where he would give you a fake address first then try to sell u the park u looking for in a bad condition for 10 bucks lower then what he said..

NEVER coming here again. I went to the window and was ignored. The guy was on the computer and I understand being busy but at least greet and acknowledge your customer. The dude just didn't want to be bothered tbh. I don't spend money where I'm given poor service

this place is very unprofessional and rude . After they quoted me I double confirm with someone named Travis for the part through Facebook and he told me that it was available, after I drove for an hour and a half I couldn’t find the place because he gave me an address that is not related to this location , he gave me the 2600 old Winter Garden , after being circulating around trying to find a place I called him up and he told me where was the location So I ask him one more time about a 2010 Nissan Xterra and he told me” it should be there” like not hundred percent sure Right after that I was getting a bad feeling about that so they didn’t have the part So I didn’t want to leave empty handed and when I was walking towards the office to ask for the price of an airbag sensor a guy told me don’t go there I will help you, are you the guy from Travis he asked me? I told him yes He asked me for how much it was the quote for the fan clutch I told him 55 I told him that the guy looked already and they don’t have it , I was trying to ask him since I drove and I wouldn’t have like how much they could give me the sensor, he raise his hands not letting me finish my question like he’s got no control over the price And then he told me wait a minute Then he came back magically with the price off $175 that was like whoa man that’s way too much He told me that he was on Facebook market and eBay So I was on frustration And I was trying to make it look my position of driving for so long, wasting gas and toll for nothing And see if he could at least gave me a decent price But no ! All he did was putting excuses and playing himself as a victim and kick me out of the business because I told him that he was not trying to help me saying that he was trying to help me when it wasn’t true all he wanna do was An act of ripoff .

Excellent service! This team goes above and beyond to help you. Friendly and knowledgeable, one on one personal attention makes you feel like you’re family, very good advice on what my car needed and saved a lots of money. Thank you Aziz for everything!!

Travis is super helpful I Communicate with him via text message and through Facebook. I live in Naples I picked up my parts at this location I paid for my parts through Zelle and I kept my Communication with Travis for the parts that I needed for my project car.. I would defiantly tell my family and friends of this wonderful locations and Staff.. Travis thank you for trusting me and thank you for your help and cooperation.

I needed a bumper for my Pontiac last minute. Everyone was super friendly, punctual with communication. Aziz was very understanding on the pricing. Even gave me a free mirror because the bumper wasn’t in the best condition. Local near Kissimmee, give them a call if your need any parts for your car. If I could give 10 stars I would !!

Excellent service! Was short $4 but they still managed to help me get a starter for my vehicle.

Called the place at soon as it was open. I ask to pay for the item over the phone and she said that I had to come in person. I drive 2 1/2 hours to get there only to find out that she would not sell the part for me just because somebody was coming to pick the part. Someone that called after I did. That’s b.s. I guess that money and honesty doesn’t get alone. Excuses will only satisfy whoever is giving them. When you have a business you don’t treat your customers the way you did to me. When you are a honest person and you care about your business reputation you will work something out with your customer. I bet that all you said was a lie, just because you find out that she gave the wrong price on the part even though I told you to get to a happy medium with me. Cause at the end of the road that is what honest people do. And guess what this isn’t you! If I could give you -10 stars for the review I would.

This is the best salvage yard around. The owner himself came out to assure me i was able to find whatever part i needed, then after he helped me look himself he even gave me a huge discount for the part i needed. Ill be back for sure... you wont go wrong here i promise

This company does not even know what they are selling. They have outside people trying to sell for them and have absolutely no idea what they are doing. They will tell you the owner will return your call, and they won’t. They sold me a part and told me it would fit my year car. I get home, which is an hour away, we trying to put the part on and it doesn’t fit. They are dishonest money hungry people. They told me no returns and parts sold as is. Well when it’s at least a part that is for the same year car, I could understand. I have a 2002, the part is for a 2006! That’s a big difference and they won’t even return my phone call. The customer service is horrible. They will lie to you just to get what they want and get you away. They run a junk yard because they wouldn’t survive running an actual business that isn’t junk!

purchased several parts for my car here always have what I need in stock literally but I also drive a Chevy so it’s a pretty common car prices are reasonable and they always give great service.

I run a small dealership close by, like this place cuz they pull the parts, works well for me since I am fairly lazy and don't want to do the hard work. Price are similar to other place that offer full service. But if price is a concern, it will be cheaper going to the diy yards.

Not what I expected at all. I'm used to going to Pull-N-Pay Orlando, but I just needed a simple, easy to get to 1-wire Horn Connector for a 2005 Honda Civic. Essentially every Honda civic, accord, etc, take the same style simple, 1-Wire round plug/connector. I literally saw two horns with wiring and connectors sitting right at the entrance on a totaled Honda Civic/Accord. It's one of the easiest parts to, especially when the bumper cover/fascia is already removed from vehicle. Literally would have had cut ONE wire and unplug it from the horn. So aside from requiring some dikes/wire cutters, I could have grabbed it myself, without even entering the yard and there were TWO horns on the car. I gave them an extra 1 star for referring me to another local auto salvage yard on my way home. B & T Used Auto Parts, which upon arrival, just said my boss won't sell you a Connector. It's a one wire connector... if a vehicle is already totaled with front end damage, I would almost guarantee that the headlight assembly and connectors, AC Receiver/Drier connector, etc would be broken already on the left engine wiring harness branch. So, why not sell the single wire horn connector that's at the end of the left branch, the very end. Aside from that car having two horns, you could just as easily just cut one out of circuit, because they share the exact same wire, literally. Snip one, leave other, Done deal. This is why I don't do local salvage yard or used parts. I'll drive all the way to Jet Stream Drive, for one ridiculous connector.

Very friendly and fast service, i was very pleased with my purchases and would go again for more .Highly recommended .

Extremely rude over the phone. Didn't even let me finish what I had to say before answering my question and hanging up. I wasn't expecting much from them considering all the 1 star reviews!

I called 12 other locations looking for help with a tire, good tread obviously, mounted on a rim, to use as a spare, on an upcoming trip out of state. Amira & associates went above-and-beyond in two days looking for the rim and a tire for me (& MADE IT HAPPEN). She is so kind, as is everyone else when I arrived. They gave me an excellent deal and she kept me up on everything as she was searching. I can't thank them enough for the exceptional customer service I received!! Thanks again Amira.. stay awesome!!

They sold me a hood said it was not damaged just dirty. No scratches or dents just needed being cleaned. Now that its cleaned there are dents and scratches all over it. The price was decent but I had to wait a long time for them to pull it ( I was the only customer there) and its dented and scratched.

Of course.....no online inventory. Placed on hold for 15 mins just to ask if they have a particular car. Get with the times....its very easy to put your inventory online so WE DONT HAVE TO CALL

Excellent service and great price! . They got me a engine with no issues. Aso was very helpful and pleasent to work with. Saved me alot of money and stress. Thanks guys! I will be back in the future.

Owner or manager have no manners to customers very disappointed with my visit

Mr John Flowers I am afraid you are talking about the wrong place. The owner's name is not Adam. I think you are talking about Adam auto service down the street from A and Z auto parts. our address is on West Washington street and the place you are talking about is on Central Ave. I guarantee you that I had a wonderful experience at A & Z Auto Parts. the stuff is pleasant.

This place has caused me to ne without a vehicle for over 2 weeks! Ordered a part and came back with the wrong one! Very unprofessional and it was their fault! Do not recommend them at all, very dissappointed!!

Be aware of this place . I got used compressor from them they promesse me that is working perfect . When i find out that they give a bad one not working at all .take it back to them try to get my money back. They told me i cant have money back i only can get store rewards within 30 days only . Tat means if you dont purshase any thing from them within 30 the rewards is gone . This place is full of drama dont go there .