This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews of ABC Used Auto Parts UAPFL in Orlando, FL are overwhelmingly positive (95/100). Customers consistently praise exceptional customer service—Sheila, Bruce, Kirby and Adam are frequently cited for professionalism, quick check-in/out, and guiding buyers to exact vehicles. Many report fair or great pricing and big savings, plus a deep, well-stocked yard where you can walk, borrow tools, and avoid an entrance fee. Strengths include variety and easy part finds; common complaints note some prices feel high and cars can be packed tight, making pulls harder.
What clients say about ABC Used Auto Parts UAPFL in Orlando (FL)
Kirby is the best with expertise and help me get through with everything. I needed with ease and the best customer service out there in the planet. Thank you. Kirby and Benny and Bruce supported the Bestout of me.
Bruce and Ken both saved my Jeep life. They stayed late to make sure I got what I needed. They made it a great experience and had what I needed. I highly recommend this place.i will definitely be back for my jeep needs
Visit these guys they are awesome. Bruce, Manuel and Alberto are the best I was totally lost looking for a part for my truck and they helped me also taught me a few things. Great customer service. I appreciate all of you guys. I’ll be seeing you again soon.
Person answering phones is very very dry and uncomfortable to talk to and disrespectful doesn’t ask anything properly just “ year, part, model” and he doesn’t even ask them together he takes a huge long pause then he continues first time calling and being a customer and definitely is the last time the person who answers the phone should be filled wit joy and excitement not dry making others feel uncomfortable with his silence and unproper ways of asking customers stuff
The lady upfront real nice she served us super well and everything is clean and smelly. I'm coming again
Super clean and real nice people! Is my first time coming here and is super
Shila was outstanding—very polite, professional, and straightforward. She provided the exact location of the vehicle I needed for parts, and they had exactly what I was looking for. This is a great business to work with for all your parts needs. I will definitely be returning.
Junkyard with lots of cars to pull up parts need it to have a job done in a car. Bruce was very helpful because he has a nice costumer service!!!! Thank you!!!! Keep up with the great work!!!!
Excellent Customer Service with attention to detail by Mr. Bruce M. at front desk. Employee like him make ABC Used Auto Parts FL to shine as well upon himself.
Thank you, for your work Mr. Bruce M.
Please reward him with the highest possible awards as well compensatory.
Sincerely,
Mr. Jaime V.
Ordered replacement parts for my car and everything arrived on time, well-packaged, and exactly as described. The parts fit perfectly and worked right out of the box with no issues. Quality feels solid, especially for the price. (Bruce) was especially helpful and responsive when I had a quick question before ordering. I’ll definitely buy from this seller again.
Bruce was amazing! I got so many parts for my 5 different cars and saved a ton of money. They are friendly, helpful, and even have tools if you forget yours. Definitely recommend this over LKQ
Thank you, Terry Kirby and Bruce, for helping me find such a great deal on a new engine. I truly appreciate your support and kindness during this process.
I was just here to find a seat and they’re the only yard that had a newer Lexus in stock. So I had to come back. Honored my last price which was a deal so thank you! These guys are legit.
“I received excellent service from Adam. He helped me find the tail light for my car, installed the part, and made sure everything was working perfectly. I appreciate the attention and great service.”
Best service and good quality cars and parts. I will certainly buy parts here again and again, and I am giving this business the best and highest review. They deserve much more than 5 stars.
This place came in clutch and was worth every penny! Not only did they have parts no one else had in all of Central Florida, but they also priced well and it was just laying in the seat waiting for me!! I will come back again for me it’s the best stocked salvage yard in central Florida. Don’t waste your time checking other places, this place has your part! Trust me
Nice variety of inventory but cars are packed in tight so it is hard to pick and get at things. Prices were super high compared to other yards that I pick from. As a test, I just tried to pick up some owners manuals and inquire about other prices. They asked $20 per manual and said they would normally charge $80 a book. I can buy them on eBay for $25. I will not be back. Its a shame because they are the closest yard to me.
The lady at the front desk was very helpful. I brought the wrong tool and she lent me exactly what I needed. I was able to get exactly what I needed at a fair price. They don't charge an entrance fee, so make it your first stop.
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