This rating is based on customer reviews, inventory size, pricing, and service quality
In Orlando, FL, reviews of first class towing service LLC skew highly positive: courteous, professional drivers, clear communication, and a fast response with many same-hour arrivals. Pricing is frequently called fair or affordable, and service handles tricky recoveries (large SUVs, bikes, storms) with care. Overall score: 92/100. That said, a few serious complaints note a no‑show/delay, a reckless driving report, and one disputed tow with alleged damage. Wait times are usually short but not perfectly consistent. No insights on yard organization, inventory, or parts availability in these reviews.
First Class Towing is a very appropriate name. Prompt service, kind and helpful in a stressful situation. Safely got us off the tollway, fixed and back home. Thank you so much.
Great company that went above and beyond to help me out with my 2021 Yukon. It's hard to just look at Google reviews and trust your vehicle with someone but this company is the real deal. They sent pictures of my vehicle and stayed in communication to keep me at ease.
Awesome experience and affordable. The process to order a tow was easy. The truck arrived on time and driver was courteous and professional. First Class towing will be my first choice if I need a tow again.
Responded in under an hour and was able to get my lifted F250 to the shop quickly. Communication was excellent and driver was very friendly. Rates were fair. Would recommended them over the bigger company I originally called who did nothing but lie about arrival times for 3hrs!
I had a sitting motorcycle in a buddy's garage and needed it towed to my apartment. After being turned down a third time from other companies, I called First Class Towing and it says it all in the name. From pick up to drop off, everything went smoothly! Very professional, affordable and safe. My driver made sure mid transfer my bike was still in good shape on the truck. I couldn't be happier and you won't be disappointed either!
Came within 10 mins. Hooked my ride up and took it a few miles away to the shop. Not too pricey. Professional. Dependable and quick. Would highly recommend.
They showed up in a reasonable time, offered a more than reasonable price to tow my large Nissan Armada and was so friendly! Beyond satisfied and would highly recommend to anyone in need of towing service!
I can't say enough good things about this company. After a very difficult and complicated day with my truck stuck in the sand, I am really glad I contacted this company. The gentleman I spoke with and met was incredibly professional. He knew that I was in a tight spot and was willing to help me out of it for a very reasonable price. If you need a towing service in the Orlando area CALL FIRST CLASS TOWING SERVICE FIRST!!!! It will be the only call you need to make. Man has a good heart and actually cares about the people that he talks to, which in my opinion determines a companies true value. First class towing service really lives up to the name and I'll definitely be keeping them saved in my phone for any future Towing needs. Thanks my friend, stay safe and stay blessed.
These guys were super efficient and very careful with my vehicle. They handled a tricky towing situation with ease and professionalism. If you are unfortunate enough to need towing call them. I will never use anyone else!
First class towing service stole my car from a hotel because they said they received a call that the person lost there keys with out any proof they tow my car 35 minutes out of the county stop off at apartment for 30 minutes then took the car to another apartment where the GPS was tracking the car the whole time they said oh no the driver would not stop after 5 minutes of saying no he would not stop dispatcher said maybe he stop to get a key made well that a bit odd why would he get a key made at apartment complex were Gps tag the car and how would he get a key made on a 2020 Nissan Maximum with no proof of the car ownership that they claim call said he lost his key will if anyone believed this story will that’s on you after location of car was giving to the police the car was highly damaged everything was removed from the car all valuables even took the baby pictures this is one company you best be aware of because your insurance is going to get expensive something you did even do so don’t give up find a lawyer go after this company.
My car ended up breaking down off the 417 exit with my two year old son in the car.. I called first class towing and they were there in 10 minutes! They were so nice & let my son and I sit in the truck so we can cool down! I would recommend this company to anyone & I will use them in the future!
Driver was dispatched and said he will be there on time and exactly as he said, I seen him pull up within 30 minutes. I would definitely use the services again hopefully don't need to but would. Thank you all for everything!
A fantastic service in Orlando. I was out with a flat tire on my scooter. The driver estimated 30 min to arrive, but was much sooner. He was professional and took extreme care with my bike. The price was very good, too! I would recommend this company!!!!
This is the best towing company in the WORLD. They always come in a timely manner. You cannot beat their prices. They have awesome personalities, and always out to help in any situation. I would recommend them to anybody who ever needs towing services.. THEY ROCK ‼️‼️
Me & a friend drove in from Louisiana & his car broke down 30 mins into Orlando. Leo was an awesome guy & our angel. Best towing company ever & they helped us out so much! All around great people & company!
Best experience with any towing I've ever encountered and this will be the only one I'll ever call again. They were quick, professional, and down-right courteous the entire time. Can't beat their prices too. Thanks guys!
Great price, service and they are FAST! I called just a little before 6:00PM to pick up my car in Lake Mary and tow it to my home in East Orlando. At 7:15PM my car was being dropped off! If I ever need a tow again, this is who I will call! Highly recommend!
The drivers were nice and professional. The truck got there pretty fast, under 10 minutes. As soon as they arrived they took care of everything and we were on our way. You can't go wrong with first class towing services. 100% recommend
Pharrel came out at 5:30 in the morning on the fourth of july due to a flat tire. Not only was he helpful with the removing and changing of our tire. He was kind, courtios and a very caring person. He even went to the max by following us over to the gas station to fill our spare tire with air, as the air was low. He even told us "If you have anymore trouble on your way home and don't have money. Call me, I'll bring you and your family home." Not only were we impressed with his professionalism but we were floored with the amount of compassion he shows when helping people in such scary situations. I would recommend this company to everyone in my family. You can call them give them your location then just sit back and relax knowing you will be taken care of in the most professional of ways. Thank you Pharrel for being so courtios to my family. Keep up the good work. The world needs more kind souls like you in it.
Came as soon as possible and were very friendly, the driver helped show they care about their customer I just wanna say thank you FIRST CLASS TOWING SERVICE I will always use u in future... The best towing in town
9600 Recycle Center Rd, Orlando, FL 32824Towing service
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