This rating is based on customer reviews, inventory size, pricing, and service quality
In Orlando, FL, Able Towing & Roadside earns 91/100 with largely positive reviews. Customers praise professional drivers who handle cars carefully (including EVs), quick arrivals (often ~20–30 minutes), clear communication, and pricing that’s usually as quoted and fair. Noted issues: occasional long waits, brusque phone support, billing/refund disputes with insurance, and one damage/claim complaint—so experiences can vary. As a towing service, there’s no reliable info on inventory variety, yard organization, or ease of finding parts. Overall, strong response time and standout customer care define the service.
Able towing is truly the best company to contact for your towing needs, my father’s truck was stuck in a difficult position and Able Towing was able to get it out effortlessly and quoted us much less than other companies. Will definitely use again when needed.
The customer service has been absolutely amazing. This is Memorial Day weekend. A Sunday. And my brakes failed. I did not expect that someone would be able to come out today let alone so fast! I have been in panic mode and the customer service from the dispatcher Jennifer and the driver Andre has seriously made me feel a lot better about this whole situation. They were fast, kind and friendly. Sometimes it just takes kindness and friendliness from strangers to really turn your day around and that has been the case for me today. Thank you so much for helping me today
I would like to thank Able Towing and especially Ron the driver. I was not able to be with my vehicle when he was towing it, however with communication and great response I felt at ease. He had to tow my vehicle an unusual long distance. I’m happy to report with no incidences and in good condition.
Ron was such a pleasure to have and he was quick and he was so funny!! definitely made the experience that much better truly forgot a had a flat tire and was on the side of the road !
Shaun was friendly and professional. Explained exactly what he was doing. This was the second time he had to tow my car. He even remembered me. I will definitely use him again.
If I could give zero stars, I would.
I contacted my insurance for Roadside Assistance, and this company was dispatched to help me. Despite me personally calling Discount Tire — the exact location where my vehicle needed to be towed, only 15 minutes away — the driver took my car to the wrong Discount Tire, which was already closed. The correct location was just about 3 minutes from there.
The driver unloaded my vehicle and left me stranded, saying there was nothing else he could do. In other words, I was taken to the wrong place and abandoned without a solution.
Because of this, I had to call another towing company, wait 1 hour and 45 minutes, and pay $250 out of pocket to finally get the service done.
I genuinely don’t understand what kind of Roadside Assistance service this is supposed to be. Charging for a service that leaves customers stranded and unresolved is completely unacceptable.
The service and conversation provided by the driver Cody was top tier, and he was quick to get to my location considering it was from Brevard to Orlando! Great service and if I need to get a tow, would definitely give these guys a call if they’re all as professional and courteous as him!
Ron from Able towing company gave me the best experience ever. Was very helpful. Made sure everything was taking care of and I was satisfied with everything before leaving with my vehicle
Excellent towing assistance on my Tesla. The car screen wasn’t responding and the car wouldn’t move. Thankfully Able sent a roadside technician that knew about these cars. They were able to get my Tesla on their flatbed with no issues or damages and got me safely to the dealer
An absolutely positive experience! From the time they were contacted Scott in Satellite Beach was very responsive, got back to us quickly, and we had a tow in no time. The tow was exactly as quoted, and at a fair price! At its destination, Scott was hands-on with parking the car out of the way. A real pleasure to deal with them, and l would definitely do business with them again.
Very professional company I cannot thank the driver and office staff enough. They helped fix my car battery they even went and brought me a battery to install after helping diagnose the issue. And gave me a discounted rate due to all trouble I was having
Scott in Satellite Beach was amazing when my truck shit the bed! Highly recommend Scott and Abel and congratulations to him celebrating 30 years in the business
Able towing was amazing. I called and spoke with frank who got a driver to me within just 30 minutes. My car was in some kind of lockdown mode but they were able to get it on their truck and towed safely with no issues
These people will rob you. I was covered by Geico and was supposed to be charged only $35. The tow truck driver charged me $100, mind you I was at work and had to get back to my client asap. I called Geico and they said they reached out to the company and they will give me a refund in 4 hours. Now, it has been 2 weeks and they still haven’t refunded me anything nor reached out to me.
They are other options out there, tow truck driver also left my beige interior with black dirty marks everywhere.
-Salome Lopez
Ron was an absolutely amazing individual! I needed to tow my rental car to the nearest budget, which was at the airport. As we all know, must of the time the car service rentals are across the air port and real busy! Ron parked towards the side and helped me unload all my belongings onto a cart and helped me towards the elevator! Truly thankful for such the caring experience! Thank you again Ron!
This company helped me out tremendously. Frank responded quick and provided outstanding customer service.
They transported my vehicle with extra care. The driver was very knowledgeable. 5 stars all the way.
Ron was a Godsend!! Prompt, courteous, efficient! Was stranded in the middle of 528 exchange with my elderly mother in a wheelchair. Ron called to clarify location and arrived quickly, assisted in unloading the packed van so we could change vehicles. Thank you Ron and Able towing!! We appreciate your service!
Called them when my car overheated. The company was amazing the office staff Frank was extremely knowledgeable with my situation and they were able to get to me within 25 minutes. They towed my car quickly and safely.
Unfortunately my mom's rental car broke down and had to be towed. The best part was Able sent Ron to assist. He was very friendly and knowledgeable about the whole process. She had to ride along with him to the airport for a replacement. She was on vacation so she had a few bags and he assisted her with her luggage as well. He is a guardian angel that made a bad situation better.
This towing company is using one brain cell. Geico dispatched to tow my vehicle, the driver calls to tell me he can’t find the vehicle at the address. Finally towing to my house and sent an invoice from the towing company. Balance due was $238? Complaining to the office and told them Geico was paying. I could not hear the lady talking because someone in the background was talking loudly. Next sent another invoice for $98.00. Paid that and showed driver. It was the wrong amount. Short 5.00. The driver loaded up the vehicle to drive off because the amount I paid was short $5.00. What a fiasco! Do better next time!
Very professional towing company. I cannot thank Scott enough for assisting me getting my vehicle home safely. The only service I would recommend in the Brevard county area.
Dishonesty, manipulative liars, and inexperienced operators towing co is what I have named this company. Stay away from using them!!!
I had my vintage mint condition motorcycle towed by this company. The driver was a younger guy with lack of experience. I had to help him set my bike up to be hauled onto the flat bed after he almost dropped it. That was the first red flag. Then while he was strapping the motorcycle to the flat bed he was fishing the chain end of the strap through my painted parts instead of fishing the soft end of the strap through. That should of been red flag number 2. Finally he set a strap across the front of the tank and we all know what happens when you torque a strap around a finished surface without protecting it.
I filled a claim on it but Able towing co only sent certain photos to my insurance and kept the photos that showed where the driver strapped the front is my tank in detail. I ended up having to either pay my deductible or fix the damage they caused out of my own pocket.
These people are dishonest and will manipulate any claim they can to get out of being responsible for their mistake.
Scott went above and beyond. I appreciate how attentive Scott was to all my concerns during the entire process.. I am impressed with the efficient and high-quality service I received. Again, thank you very much. You are a blessing from God.
Called roadside assistance through my car insurance for a flat tire. Fortunately, I was close to home. Frank (the manager) responded quite expediently and provided outstanding customer service. He transported my vehicle with great care and efficiency. He was courteous and informative, and answered all of my questions. I will definitely request Able Towing again for future services. 5 stars all the way!
My insurance company reached out to this Tow Company and I was very pleased with the service they provided. They arrived in timely manner and also updated me multiple times on the status of their arrival. My vehicle was towed to a store without my presence and the driver went out of his way by going into the store and checking on some things for me. They made sure my vehicle was safe before leaving the site and also saved me an extra trip. I really appreciated all their help during the troubling time I was experiencing.
I give Abel towing a five stars. They were prompt on time accurate from the beginning to the end. In a hundred degree weather you want someone to be prompt. I didn’t write with the driver and he put it in the exact location that I had instructed him to do I give him hands up thank you Able you want to meet Ron.
I had the unfortunate problem of having my rental car break down 20 minutes after I picked it up which was a difficult situation. However, Able sent Ron to pick me up. Ron was a very skilled driver who is very friendly and helped make a difficult situation a little bit better. He was very knowledgeable about towing and safety. I hope I never break down again but if I did I hope they send Ron.
Website
