A&A Auto and Truck LLC in
Orlando (FL)

I have known my mechanic for 20 years, he has always been cool and collected, until recently when he dealt with this business. Business like this stay around because people have a need, its unfortunate that regardless of how often customers feel mistreated and cheated that other keep coming back. I only post reviews for two reasons, public knowledge of the experiences with the business, good or bad but also in hope that a business considers a review and changes their approach to business practices. Clearly this wont be a case where the business gets better, their positive reviews only come from the few times they happen to get it right, is like a flipping a coin, once in a while they will get a good engine an a customer will be satisfied, but clearly is not because of their, knowledge, inspection, concern, skills or customers services, its just plain luck. If you are contemplating doing business with them because you have a need, I get it... just flip a coin and good luck!

Took weeks to deliver, and engine lasted about 8 weeks before it started making a noise. K... responded once to the warranty request, and never again followed up. We sent pictures and left messages. He was rude and is still refusing to call back and make it right. Do not trust their products or expect them to honor the warranty. Update: eventually accepted our engine return but have been months waiting to be reimbursed.

Shipped the engine and arrived safely. However now after installing and buying parts for it. I realized they sent me a 2011 engine with VIN B and not 2013/14 WITH VIN D so some parts won’t fit. Trying to reach out but no answer. Hopefully I can get a refund or correct engine

They are terrible! I believe their engines are mostly attempted repairs. Bought from them on ebay, once installed it was knocking. Ebay customer service was very rude. Finally sent a different engine, did not work right either, it was visible they have attempted head gasket repair and did not do the timing properly. Had to send out the vehicle for proper repair after paying over 2k for an engine and installed it twice. I hope to never do business with this company!

I purchased a motor with A&A and was very satisfied any time I called they were very helpful and professional with any questions or concerns I had the motor I brought was very clean and was in great condition and I highly recommend them and I would definitely do business with them again

Wish i had read the reviews before purchasing anything from this company. The ebay reviews were mostly good so i thought i would give them a shot even though the engine i bought was twice as much as what i could get locally, i thought that meant i would truly be getting a better quality engine. The photos of the motor in the listing showed basically a refurbished looking motor, which is not what i got. When i received the engine, part of the oil pain was broken off, the valve cover had a large hole in it, using a scope to look in the hole, i found a random bolt laying in the oil galley which would have ruined the engine had i not noticed it. So far i have put about $1000 in parts to try to get this motor running, only to find out it also had a blown out intake gasket and cracked upper intake. Called the customer service person, possibly the owner, and was told to just take all the parts off my old motor. The whole reason i bought this engine is because it was supposed to be where i could do minimal work and drop the engine in and be going, turns out i have spent more trying to get this engine to run that i would have if i would have just gone to a local parts shop and ordered a refurb shortblock. While i understand the "extra" parts arent covered under warranty, just the fact that they sent me an engine with holes both in the valve cover AND oil pan and loose hardware rolling around inside the engine, i would have rejected the delivery had i been able to see it before getting it up on an engine stand. I would avoid this company and save yourself time and money by using someone who cares about repeat business. As a car builder, i purchase engines regularly and have never had an issue like this, and when my concerns were raised, i was told good luck.

honestly i read every single review before i bought an engine for my nv 2500 cargo van and i was not convinced at all however these guys are very close to home so i decided to go with it anyways and let me tell you god is good either i got lucky or you guys are very dramatic ... i bought a used engine with 70k miles on it only thing i replaced was idle puulley and fan belt and now it runs like is brand new again ! thank you A AND A i really appreciate you guys

Great & Wonderful company to work with, very fast and easy process. Gave my vehicle information had the engine in stock, went to pick it up had it all ready to go on a pallet.

Excellent service, My engine was ready much earlier than planned , I really liked the quality of the product and the attention of the workers, I recommend them 100%.

I purchased an engine from this company and after I received and installed it I found out that this "low mileage" engine i spent almost $2000 dollars on. Had a bad rod knock. It's advertised on this companies website that these engine are inspected to the highest of quality standards. Everything this company advertised is a lie because the engine is got was complete garbage, a core basically. I contacted the company and they were insanely rude to me and refused to help me at all. I contacted the bbb and a lawyer and the business won't respond. I'll be making a trip to Florida in the next 2 weeks.

Ordered a vq40de from this company and I must say. For the price I couldn’t be happier. You have to be realistic you’re not buying a brand new motor and the company is fully willing to pay for any damaged parts or replace your entire order if necessary. Follow their instructions and inspect what you can. I had a problem with just my timing chain after inspection and aa auto and truck refunded me the cost for a replacement kit. After repair the engine ran fantastic oil pressure good no over heating everything sealed well. Very happy and saved a ton had I bought a new motor.

Update, Both oil pan gasket and Main seal are leaking within 1000 miles, going to cost another $700 to get both fixed...Bought a 4.0 for my jeep cherokee xj. installed the motor and it started right up. Runs smooth and quiet. 4 stars because the valve cover was dented and had to swap it but all else is great. took about three weeks to get it. So far very happy with the engine...

Yeah, Great dealing with them got a engine shipped out we got it in for a 2013 KIA FORTE with 63k on it the car had 158k 3 years ago. Car still running great. Thanks again Alex and Hector. From the Timman

I still haven't received my refund for an engine I returned immediately. It was never even unstrapped from the pallet. Thank goodness for a reliable bank. I wish this entire establishment would just be struck by a meteor in the middle of the night and put this scam out of business.

I ordered an engine from these folks on EBAY and it took a month for the motor to arrive. When it finally did the mechanic installing the motor was replacing valve cover gaskets and found one of the cam lobes pretty severely scored. The mechanic contacted Alex and A and A Auto and Truck and it was conveyed to him that a replacement engine would be sent out. I, as well as the Automotive shop, have tried numerous times to get a call back from Alex as to when the replacement engine will arrive. In Alex's defense I believe he did try to call me back but we are 3 hours different in time zones so he called at 5:15 am my time. We are still trying to get a call back. Alex asks that only a Name and Phone number be left on the voicemail, no questions can be asked until he calls. Still waiting on that call.

I needed a new engine for my car and stumbled upon A&A Auto and Truck LLC. They had a wide selection of engines at competitive prices, and the staff helped me find the perfect one for my car. I couldn't be happier with their service and would recommend them to anyone in need of auto parts.

I recently purchased an engine for a very high price. The pictures showed a very clean looking engine with an intake manifold and all the sensors. I knew when I bought it that it didn’t come with accessories such as power steering ac water pump alternator etc. I read the full description including the part about only covering the block and heads but what I didn’t expect was the fact that I would need to have everything except the block and heads or buy it all new. The intake manifold was bad had a huge hole in it. I messaged customer service about this and was told they only cover the block and heads and that they don’t charge a core charge so that I can use all the parts off my other engine. Never heard of any place charging a core charge on an engine. I could off got an almost complete engine in state for $1000 cheaper but I went with A&A because theirs supposedly had only 92k miles and looked really clean. It looks clean because they spray painted everything. All the sensors and plugs. All the gasket surfaces and all the ground locations. Long story short I now have over 6k into a engine swap after paying their outrageous price and buying all new sensors and accessories. And a hour of cleaning up the engine with a wire brush. I hope that the engine internals are as good as they looked in the ad and not just pictures from another clean engine. So far everything has been very poor quality. Hopefully my review can save someone else the hassle and the money from dealing with A&A auto salvage.

I purchased two motors from this business. One of the motors had been underwater, and was rusted inside. It also had a cracked housing on the timer box. They never would come pick it up nor did they refund my money even with me notifying them right away. The second motor has a thrown rod. And even though my mechanic told them the motor was not strong and had other issues they refused to refund that one or replace either of them. Beyond that they are rude and disrespectful… hang up on you, yell at you, refuse to even Answer the phones at times. They should not be in business. They are ripping people off and selling junk motors as good engines.

I just wish I could give 0 Stars! This place it’s one of the worst place I have order from. They are rude, and they don’t respect anyone they hung up on my face and yelled at me. I’m also a lady and I think every man should have a little respect, or treat women’s how they would like they’re mother or daughter to be treated! My engine was $3,298.00 that they don’t want to refund my money back! They were supposed to send me the motor in 10 to 15 days. I called in the 15th day and they never sent the motor and it was never on its way! I also don’t know why they sell all the Engines between 70k-75k miles! No matter year or model! SO PLZ READ!! Don’t EVER, BUT EVER PURCHASE FROM THIS TRASH PLACE!!! ZERO STARS

I purchased a Mustang GT engine. Which was 600 more dollars than the F-150 engine. The shipping was fast and the motor came with everything in the picture. I decided to read more reviews and another person actually had the same experience. As I was taking apart the engine I noticed the timing cover belonged to an F-150 engine. The valve cover also did and the camshafts. The oil pan was also for an F150 engine. Everything points to it being an F150 engine. After noticing all these things I was extremely disappointed because I was excited to get my car back up running. I did decide to just put the engine in and it runs fine but it’s still the wrong engine. All these guys did was put a different intake manifold on. Thanks for wasting my time AA Auto and Truck.

Our Dealership and Customer elected to aquire a used engine from A&A. My only issue is that someone at A&A decided it was a good idea to remove the lower oil pan then carve A&A in it then bolt it on without sealing it. I did not expect to have a massive oil leak. I understand the Oil pan is technically extra but lets have some Decency and at least warn me about that. Overall the engine ran good and had healthy compression.

So the engine I received was not at all like the one picture, it would have gotten a okay review but when I returned it they made me pay $600 shipping when they said it wouldn't cost me a penny! And the person I talk to you on the phone was not polite to speak to. The description on eBay mentioned only that long block was warrantied accessories were not guaranteed once it shipped they sent me an email and said it is shipped as long block only. And I needed you by everything including fuel rail ignition system valve body......

We Purchased and engine through Ebay may 1st. It took 5 weeks to be delivered. We installed it and it was no good. Called A&A which takes 2 to 3 days to get a return call from Alex who is polite enough but very hard to reach. He emailed the return procedure which we followed. He sent another engine which is no good. Now it is August 6 and and we are removing it to send back for a refund. We have to eat the labor of changing his engine twice now, plus source another engine. We are frustrated. They offer no labor help. I find it difficult to believe their multiple hour quality control process is done as described or if it is I question the competence of the people. Now we know buying on ebay has some risk but but 2 bad engines is frustrating. They were both supposed to be low miles. An apology would be nice. A little labor help in the form of money would be even better. Our company can not recommend A&A Auto and truck.

Bought an engine for my 2004 Mazda 3. Engine shipped quickly and showed up neatly packaged. Engine was in great condition. It's been installed in my car for 2 weeks now and runs great. Would definitely use these guys again.

Got a JDM used engine from these guys for my 2005 Mazda 6S. The motor runs like new, quiet and lots of power. My mechanic was surprised how nice the engine was. Price was great and so was the service. Thanks Alex!

Alex and crew are top notch, best customer service in the auto parts business! I bought an engine from them and after having it installed, found that there was an unknown issue. Their tech team worked with my mechanic and when it was determined that the engine was faulty, they picked up the engine, received and inspected it in a timely manner and gave me a full refund. Highly recommend A&A.

Not sure why some of these reviews are so bad about communication. I called / emailed these guys and they helped me out no questions asked. Gave me accurate updates and engine arrived exactly when they said it would (about a week which is amazing). I tip my hat for them not selling to people who act completely ridiculous. Haven’t put the engine in yet, but even if there was an issue.. I have full confidence that they would resolve it. 5 stars to you guys, thank you so much!! Great price too. Can’t say enough good things about the customer service.