This rating is based on customer reviews, inventory size, pricing, and service quality
In Orlando, FL, the latest reviews of Orlando Towing Truck service By AA&D skew positive: many cite quick arrival, fair pricing, and respectful, knowledgeable drivers who handle cars with care. Common issues include no call-backs, longer-than-promised waits, abrupt or rude phone interactions, and one damage complaint. Net result: often fast, professional help but inconsistent customer service. Pricing is frequently viewed as reasonable. Little to no info on inventory variety, yard organization, or finding parts. Overall score: 83/100.
What clients say about Orlando Towing Truck service By AA&D in Orlando (FL)
Got Christopher as our operator. Absolutely fantastic people. Very fair pricing, follows the standard safety protocols, and very nice people (generally many tow operators tend to be rude, but not this guy). They are on my speed dial now.
AA&D towing was great. Prompt timing and very well priced! Will definitely reach back out if I need Towing’s assistance again and will recommend to friends and family as well!!
Called for help towing a car at 4 pm Sunday and they said to wait for someone to call me back and nobody ever got back to me and when I called them again 8 am the next day they said the same thing never got a call back if I could give zero stars
I would
Timely and professional. Genuine service to the customer The Owner is knowledgeable of industry referrals that were also excellent and well-priced. Resourceful and friendly. How often do you hear that? AA&D is a keeper!
Mr. Christopher is a pro at what he dose !
He even tried to help out with auto mechanics to.
The charge for his service is affordable.
Maybe the best around.
If you are in need of a tow truck, contact him 1st !
I had such a great experience with this towing company. They were incredibly kind, patient, and professional during a stressful situation with my car. From the moment I called, they reassured me and arrived quickly. The driver was very polite, explained everything clearly, and handled my car with great care. It really made a difficult day much easier, and I felt like I was in good hands the entire time.
I truly appreciate their help and would highly recommend this company to anyone who needs towing or roadside assistance. Thank you so much for going above and beyond!
Was recommended by a friend, he answered on the second ring and towed my Monte Carlo home when the fuel pump went out. Only waited 35 minutes! Expected to wait for hours after dealing with AAA for years. Quick, good communication, handled my vehicle with care, and reasonable priced. Couldn’t ask for more.
My car battery died while at the grocery store, but I was able to get it replaced by Alvin and now my car is running great! Would totally call them again if i ran into car trouble.
He picked up the phone immediately and came to get my car extremely fast! My car needed a jump and no tow but he was ready to tow at a moments notice. I will call again if I ever need a tow. (He does not take passengers in his truck, call an uber). Thank you so much! Highly recommend.
I had a fantastic experience with AA&D’s towing service! My car broke down unexpectedly, and they were there to help super fast. The driver William was incredibly professional and made sure my vehicle was secured properly, giving me peace of mind. They even helped me with advice on where to take my car for repairs. The pricing was fair, and I felt like I got real value for the service provided. I highly recommend AA&D's towing for anyone in need of a reliable, friendly towing service!
This is an amazing company to work with. Anytime I need them. They are there for me. Prices are fair. Service is excellent and I continue to use them frequently to move cars for me. I highly recommend them to anyone.
DO NOT WASTE YOUR TIME HERE. THEY ARE RUDE AND UNPROFESSIONAL. I had recently called this place to get information on my towed car and the person on the line gave me NO INFORMATION and started CUSSING ME OUT. Absolutely ridiculous. I apologized and said I was just trying to get information and he kept on yelling at me. This is no way to talk to a person. Again, do not waste your time here and avoid this place at all costs.
Rudest customer service ever. Was given misinformation about the location of my car which is frustrating i understand but i called two separate numbers unaware they were both this location and that they both traced back to the same person. I was just attempting to figure out if they had my car, the location next to them ended up having my car which is where the miscommunication came up but was no reason to be yelled at. Straight up yelled at me for blowing up his phone when I only called twice and have the call logs to prove it, yelled that he didn’t have my car and if i called again he would have my car towed i attempted to apologize and say i was just told they had my car and was trying to find information but he wasn’t haven’t it, yelling at me like i was a child of his. I get getting phone calls back to back but no reason to cuss me out and yell at me when I just wanted information
I just wanted to let you all know that AA&D Towing did an amazing job when they worked on my car! One day they came over right away after I told them my car wouldn’t start. They mentioned a few ideas and took care of my car situation. Thanks for going out of your way for my car problem. I’m going to tell all my friends how patient and kind you were and how you saved me from spending more money than I needed to. Thank you so much!!
Absolutely atrocious work. Damaged my car getting it on the truck yesterday... My dashcam caught everything and you can hear them planning to cover it up
My car was towed from my apartment complex. I took a lyft to pick up my car and the service was great and prompt. I had to pick up my car after hours so it was nice that they actually had someone available to assist me, after I called, and allowed me to get it without leaving my car another day. Pricey as expected but overall a good experience for a "not so great" day.
Gave me a wonderful price for the service and were very quick and nice to me. I’ve had nothing but bad experiences with other companies in the past I will be using this company for now on all around wonderful people . Thank you all again so much for everything y’all have a blessed day
9600 Recycle Center Rd, Orlando, FL 32824Towing service
Website
