This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, K & K Foreign Car Parts Inc in Orlando, FL scores 96/100. Sentiment is strongly positive: customers praise knowledgeable, professional staff and fair pricing, plus a clean shop and honest help. Inventory focuses on hard‑to‑find European OEM parts (VW/BMW/Mercedes); items are often in stock or sourced within hours, and diagnostics guidance is appreciated. Service is friendly and fast, making parts easy to obtain. Weak spots are rare, but include one report of poor handling of a defective‑part return and occasional out‑of‑stock delays.
What clients say about K & K Foreign Car Parts Inc in Orlando (FL)
I would caution others before doing business here. I purchased a battery for my BMW i3 because they assured me they could handle a mobile installation around my schedule. They have nothing but five star reviews because they are all fabricated.
I explained multiple times that I would not be home until after 5:30 PM due to work. Despite this, Brandon arrived early while I was still at work. I called back and spoke to him directly and even sent a text that I would not be home until 6 PM, to which he responded “OK.”
After I got home, I waited over two hours with no communication. My calls and texts were ignored until after 8 PM, when he finally responded because I threatened to call the police for theft of my battery. To which he said saying he was “on another job.” and didn’t know that I was trying to reach him, which is untrue because I have screenshots of all of my messages where I texted him and after each message. It shows as read.
The lack of communication and professionalism was extremely frustrating. A simple update would have avoided the issue. Instead, I was left waiting for hours for a service I had already paid for. I eventually asked for the battery to be returned to the store so I could seek a refund. To which he responded that I would have to come tomorrow at 8 AM when they reopen.
Overall, the experience was stressful and unprofessional, and I would not recommend this business based on my experience.
These guys know their stuff!! Been runnin their family biz since the 70’s and it shows! Unparalleled customer service. Second to none as far as goin out of their way to make sure you get what you need for your ride even if it’s an old school! They know their stuff!
Thank you K&K they are super helpful in getting you any assistance with parts for your Mk4 Volkswagen gti & got the parts i needed really fast for some awesome prices too. Don’t be shy to reach out to them for your foreign car needs They have helped me with multiple parts that got me back online & on my mission.
K&k were life savers when I need a part and fast. The owner Robert was kind, knowledgeable and professional, great to talk to. Definitely recommend for anyone in need!
This place is the best I have been getting parts for all of my Vw projects since I moved here to Florida back in 2001 and they know what they are talking about ask them a question and they have an answer thanks for the excellent service and prices
I have been coming to this shop for years and the customer service has greatly depreciated, I recently bought a part for one of my vehicles and changed it out didn’t fix the issue , brought the vehicle to a reputable shop they said that part was defective I returned to k&k talk to the same guy (Gearld) who acted like he didn’t even sell the part and told me he only makes 10% on selling me the part and didn’t really care or have any concern on replacing or refunding the defective item, long story short I went to triangle autoparts where the customer service and team is amazing and was gladly able to help me out with a new amazing working park thank you JR and triangle auto parts
Best old school parts shop ever, not only was I able to get a difficult part to find but also I got education about my car from them and a referral to a great mechanic!
It was a great experience. We showed up 5 minutes before closing and Brendon was happy to help us with what we need. He gave us great information on what was wrong and answered all of our questions.
One stop shop for Diagnostic and Parts. Talk to Brandon if you need diagnostics on your European Car. They also have good prices for parts. If I lived in Orlando, they would be my got to place for sure.
Amazing parts store for European cars. Mercedes Benz South said it would take days to get my parts. They were able to have my parts within hours. Very nice people and extremely helpful!
You can not find a better group of guys ... honest.....tell it like it is...... won't take you for a ride.....thank you K&K...they worked on my 1975 VW that was stuck in gear
Very professional, family oriented place. They know their business, prices are more than fair, they can get any item you want the next day in the morning, it has been a great experience dealing with them.
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