This rating is based on customer reviews, inventory size, pricing, and service quality
In Orlando, FL, BME Towing - Heavy Duty Towing Service scores 94/100. Reviews highlight empathetic dispatchers, punctual arrivals, and capable drivers handling RVs, buses, fleets, and even vintage rigs. Customers praise fast response times, fair/competitive pricing, and modern equipment that protects vehicles. Communication and professionalism earn repeat business. Weak spots: a few serious complaints about missed appointments/AAA dispatch with no call-backs—an occasional no-shows risk against an otherwise strong record. Limited info on yards/parts; these reviews focus on towing service quality.
What clients say about BME Towing - Heavy Duty Towing Service in Orlando (FL)
If I could rate the service, I received higher than a 5 I would absolutely do it!! I was stranded on 436 at Hanging moss road in the lunch rush traffic. It was very nerve wrecking, praying that someone wouldn't hit me considering I was on my way to the auto repair shop from already being rear ended 2 weeks prior.... I called in a panic and dispatch had so much empathy for me, calmed me down and put me at ease and literally said they would be there in 10 minutes. And they literally were!! I was so blessed to be rescued. The price was great, better than ANY other place I called. And the towing equipment is bar none. The way they don't put have to put chains on your axle is right on!!I have their card in my car bc they're gonna be my 1 and only goto for towing service from here on out!! Thank you so much BME!!
Brett, was amazing and very knowledgeable on how to get an RV bus out. It, took three tries but third times a charm You guys so so much we truly appreciate it!!!
Review is coming from McCray's Auto Marine. The best tow company in Central Florida by far! The whole team is professional and willing to help you with your towing needs.
I didn't get the driver's name this evening, but he was a tall, MMA-fighter built dude that was so kind and helpful! My battery was dead and he gave me a jump, took my payment, and I was quickly on my way! Thank you, BME!
Professional company, professional people, professional equipments, the driver came on time, looking, pro acting pro. I recommend towing with this company
Thank you Brett best damn work Could not be more please with the whole situation What an straight up professional working class. Thank you for everything. Brett
Brett was the best had it out in less then 20 min simple pull out I could not be more happier to find these people great price and soon as I stopped in he said im going there right now I appreciate him alot very fast friendly they will get my services and will tell everyone u need a heavy duty tow call them thank u again
BME has done an awesome job for our company. They have fast response time, professional drivers, & fair pricing. If you need a heavy tow in Orlando call BME!
Ryan from BME towing was great and god sent when our rental car had issues. Even though Ryan was working as a contractor for the rental company, he was very helpful and sympathetic to our situation (being overseas visitors to the US) and replaced the car twice due to the rental car having issues, he also understood our requirements.
Even though we are not residents of Florida, we would use them again and would recommend them to anyone who needs their service.
The Mulch For You team recently had the privilege of experiencing the exceptional service provided by Brett & Jason from BME Towing, and we are overwhelmed with gratitude for their unwaving dedication, hard work, and outstanding customer service.
When one of our distributors got stuck (being cut off) entering into Mulch For You. However, from the moment we reached out to BME Towing, we received an answer to our call with a reassuring & friendly voice.
Brett & Jasons professionalism and commitment to their craft became evident as soon as they arrived on the scene. They were well-prepared, equipped with the necessary tools, and demonstrated an incredible work ethic throughout the entire process.
Throughout the entire ordeal, Brett & Jason maintained excellent communication, keeping us informed of their progress and estimated arrival times. Their dedication to clear and effective communication significantly reduced the stress of the situation & allowed us to plan accordingly.
As the Mulch For You Team, we extend our heart-felt thanks to Brett & Jason from BME Towing for their exceptional service. Their hard work, expertise, and unwavering commitment to customer satisfaction were invaluable during a challenging time for our business. We wholeheartedly recommend BME Towing to anyone in need of Towing or roadside assistance, confident that Brett & Jason will provide the same outstanding service that we were fortunate to experience.
Once again, thank you. Brett and Jason, for your tireless efforts and exceptional customer service. Your professionalism and dedication have made a lasting impression on us AS ALWAYS! We are greatafu for your assistance during our time of need.
Thank you BME Towing
-Mulch For You Adam & Bri
Jonathan & his crew always go above & beyond when servicing our business. We use them sometimes 4-5 times a week & rarely have any glitches. Thank you to Jonathan, Tuna, & Hank for all you do for AAA Forklifts, Parts & Service.
This place is awesome. They towed my 1973 ford bean firetruck from some unpleasant conditions and were kind, respectful,understanding and all at an affordable price. Thanks BME
These people really don’t understand in the business they are in!!! I scheduled a pickup for my RV at 8am they said they would be 1 hr late and then never showed up!! NEVER PICKED UP THE PHONE AGAIN. Literally left us stranded without even an excuse!!!
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