This rating is based on customer reviews, inventory size, pricing, and service quality
East Florida Towing & Recovery in Orlando, FL trends highly rated overall: frequent praise for fast response times (often 20–30 minutes), courteous, careful drivers, and affordable pricing versus competitors. Customers note reliability, clear communication, and help beyond towing. Common complaints are limited but real: a couple reports of unavailable trucks and abrasive phone manners. No insights on inventory variety, yard organization, or parts-finding from these reviews. Overall score: 95/100. Strong pick if speed, price, and professionalism matter.
What clients say about East Florida Towing & Recovery in Orlando (FL)
I called for a tow for any time the next day and they said they have no trucks available after I told them my drop off was on Hartzog Rd. Car is able to go in N, crazy how they are booked the entire day only after hearing my drop off. I could have even accepted Friday, but he hung up before I could ask
THIS COMPANY IS HORRIBLE IN CUSTOMER SERVICE, VERY AGGRESSIVE & UNPROFESSIONAL.
I called this morning Friday April 4th to talk about using this company for our future services, we use towing service for many works. I began asking couple of questions and this guy start yelling and arguing with us without any reasons, he told us email Guss we don't have time going back and forth, I said can I call Guss instead of emailing him to avoid going back and forth and he continued to be super agressive and very unprofessional so we had to end the conversation.
Gus at East Florida Towing and Recovery was quick; delivered a tow within 30 minutes of call, and had my car to service within the hour. Courteous and reasonable price. Made a stressful situation better.
Great, quick and affordable service.
Before using his services, I called another towing company and they were charging almost double.
I recommend this one! After towing he gave me his card (picture attached to this review).
Thanks
Great guys and great service my daughter said the driver was a really cool guy and was really nice.Owner was easy to deal with and gave us a good price would recommend to anyone needing tow service and will definitely use again for future tows.
Awesome service! Only took him 30 minutes to come to where I was so very fast respond time. Car was also handled in a very good manner. I will for sure call him again when I need to tow my car!
I needed a tow and they were able tow my vehicle quick and promptly. They are very reliable ,professional and affordable. I Recommend this company to anyone needing tow services.
East Florida Towing & Recovery Mr. Orlando is the best of the best. I was out in the rain and he offered his serve even though he had someone else. He promised to returned and he did faster than what I expected. Please recommend his service to everyone in need. He will not let you down. Thanks Orlando for all your help.
Very professional operator who went above and beyond to protect my vehicle. Outstanding service!, If you need a towing service that will take care of your vehicle this is the guy!!!!
Good old fashioned service! I was on vacation in Orlando and my battery went dead I needed to be jumped. They picked up on the first ring and said we will be there in 30 minutes! And his estimate was super reasonable! Fast friendly and efficient! Love doing business that way. Thank you!
Guss at East Florida Towing & Recovery is very professional and fast. For a Sunday Guss was awesome. He said 35 to 40 minutes and showed up in 20 or less.
Many thanks for get my goddaughter from Orlando back to Winter Springs.
I highly recommend East Florida Towing.I blow two tires on way to work Sunday morning 6:30am. Both on drivers side. Needed flatbed and quick tow. Bam found East Florida thank goodness. They arrived in 20 mins. Priced fair and reasonable. Knew area well. I will keep there number forever
Gus from East Florida Towing was awesome. He helped us with a recovery tow. He was quick and made our towing issue as pleasant as could possibly be due to the circumstances. Would definitely recommend East FL Towing & Recovery!!
My tire blew out on I-4 and I was terrified out of my mind. The guy got there very fast and got me to a Walmart. When Walmart did not have my tire size, he put the donut on for me. Highly recommended and very professional
After my accident on I4 I called several tow companies. Everyone wanted in the $150 range for a short tow and it was going to be at least 2 hrs to get to me. Called EFTR and he was there in 30 min and was far cheaper then anyone else. Very nice and professional.
Great towing company, got everything done very fast and super quick, and also helped me out with amazing prices! Would definitely recommend to call this company if you need any help!!
Gus provided outstanding service. I would highly recommend this tow truck service to everyone. Thanks East Florida Towing & Recovery for your excellent service.
I received a tow at 9 at night on the side of the turnpike. He was able to pick me up within 20 minutes. $55/hook and $3/mile at the time of this review. Quick, efficient, and courteous service. Would absolutely recommend.
Quick service and super friendly. Got to me and my car quickly and took great care of me. Hopefully I won't need a tow again but if I do I'll be calling these guys.
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