MZ Collision Center in
East Los Angeles (CA)

I had the worst experience at MZ collision center I took my truck in April 2022 and didn't get it back until August 2022 excuse after excuse for a truck that was supposed to be sitting on their lot getting fixed they put over 50 miles on it. They did not keep me up to date I had to be calling them and I would be told i would get a call back and i never will i would have to reach out to them. I would not recommend MZ collision to anyone. My truck is a 2021 chevy silverado and now I'm having problems with my AC something I never had a issue with.

MZ Collision Shop is a great place to get your car fix, Is a full Collision body Car shop. Very professional and they know their business. Daisy and Nelson are very highly knowledgeable, And will work with you true the Insurances process; Im really happy with the results and overall of it. I’m grateful.

MZ Collision fixed up my Hyundai Sonata after I was hit on the driver’s side and now my car literally looks better than when I bought it! They really went above and beyond. They were able to work with my budget and not even go one dollar over. Thank you to everyone there: Brian for the fair pricing, Daisy for the updates and Marco for referring me to this car repair shop!

Took a long time, I can understand because of Covid and everything backed up but I have to call to get updates! They always told me “we were calling you.” NEVER got a call from them to get updates. Was waiting on this part and took them one month to order it and then another month to get it. They should’ve order it even if it was back ordered. They tried to give me the “it’s been ordered” routine but hearing there tone wasn’t too convincing. Got the part (wheel) two months later. Afterwards, 2 weeks later I washed my car and while cleaning the wheels, I noticed a lug nut was loose!! (Accident was on a wheel) having a family now made me really mad! That is very dangerous and unprofessional from the body shop to leave their customers at a high risk like that. I wouldn’t recommend this shop at all!

I had my vehicle towed here to hearing great things from a friend. When I showed up on the lot, the atmosphere wasn't too inviting, but I still proceeded to sign paperwork. Once I asked the guy who put my car down how the process worked and the parts they used, I was told it would be aftermarket parts. I thought to myself, it's a brand new car, not even a year old. Based on the trust and transparency of this gentleman, I was able to make an informed decision to move my car elsewhere. The process of releasing my vehicle to a different shop was relatively easy, but I wasn't provided with a breakdown of the amount being charged. I was just given the amount, which is excess $1,180. I was previously told that they charge 120 a day for storage of my car. My vehicle was only there for 4 days, making it a total of $480 plus other taxes, my guess roughly around $650. I'm glad I moved my car to a different place if this is the type of service they are providing. Thank you to the gentleman who made me do a well-informed decision.

So I haven’t gotten work done for my car due to claims, it might be totaled who knows but I wanted to leave a review for the professionalism for this place. When I was in an accident they towed my immediately even helped me on site of my accident I was so relieved, and kept my car while I was waiting on my claim, Everyone here was super nice, communicative, and helped me unwind from a bad accident. I’m really grateful thank you!

I had them install my after market rear diffuser for my mustang gt. They did a great job. They were fast, professional and the price was reasonable.

They over price everything, timelines are never met and they do a poor job and mess up your vehicle in areas where there was no previous damage prior to taking it there. I spoke to the manager about some areas that had been damaged and they refused to repair them. Will be opening up a claim on them to try to get this repaired. I would not recommend this place.

Got into an accident a few weeks ago and took my car to MZ Collision. Daisy was a huge help for me, she explained the whole process and made it understandable for me. Felt comfortable leaving my car in the shop and now I can take my car home. Very thankful for their service. Much appreciated for Their service. Very recommended.

Best collision shop Ever!! I was in a accident in my Dodge Challenger and they did an amazing job fixing my vehicle up.

I just got my car... I am really glad with this shop... The staff was very polite and professional... I will definitely be recommend this place to my friends and family

Today I was the jerk. I yelled at the manager and then realized I was yelling at the wrong person. The owner kinda is a jerk but the office staff is amazing. Too whomever I accidentally yelled at today...I am sorry. You turned out to be very caring and very helpful. You deserve a better job. Keep up the good work Sincerely the jerk who yelled at you

MZ Collision is now my main body shop. I recommend them to anyone, especially if you truly care about your car’s appearance post-repair. My story: I was rear ended and had to go through the other party’s insurance, State Farm. State Farm had a major desire to deny most of my claim, resulting in my car sitting at the shop for almost a month. I was becoming extremely frustrated because I was the victim of someone’s careless driving and I felt that I had no control of my car repairs. Alex at MZ was handling most of the claim and then Brian, the owner, told me to file it through my own insurance. At that point, things finally started to get moving. My car was repaired in excellent quality. I was treated with kindness and respect by Alex and Brian. I am extremely satisfied with their service and diligence towards my car. And they are both really awesome people. My advice any time you are rear ended- immediately contact an attorney. Whether the other party is insured does not guarantee their insurance will follow through. An attorney will make sure of such.

Definitely a great staff and overall atmosphere at this place. They made a difficult and stressful situation much easier to deal with. Daisy and Alex are definitely on YOUR side and are willing to work with you. They definitely try their best to have you pay least amount of money out of your pockets. I also like their warranties they give you on the parts that they fix. I recommend them to anyone thats in a jam and needs a way out. They will definitely provide that for you because they did for me!

Excellent customer service. They will take good care of you all throughout. Very freindly people and you will feel really welcome and a very beautiful office manager ✌🏼

My experience with MZ Collision Center was above and beyond. You can tell they are a well oiled machine and everyone on the team is incredibly friendly, personable and extremely helpful. Not to mention amazing communication!! They did a great job with my car and I highly recommend them.

Ms. Daisy did an amazing job at helping me get me in and out of MZ collision. She was extremely nice, offered us beverages, and even let us use the restroom here. Very satisfied with my experience because besides it being fast and easy going, we were treated like valued customers. I feel truly grateful that Daisy helped us because she answered all of our questions, she made me feel like a friend, and even made us laugh. If anyone I know is ever in a similar situation I would definitely refer them to MZ collision center. You can thank Daisy for representing your company so well. Have a blessed day. You are appreciated~ Peace, Buddah Shampoo

Highly recommend this place. I took my car in for a paint job and they did a great work. Alex and Daisy were very professional and very helpful.

Hey guys Daisy and Brian are amazing there. I had a collision with in my car with lots of aftermarket and expensive parts on it. All the questions concerns and confusions I had, they took care of it. They are super knowledgeable and their prices are very fair. Daisy has lots of snacks for you guys! I have a passion in cars owning 11 vehicles and maintaining them by myself. But the work I see that goes on the shop and the customer service there are all top notch! All of you staff there I talked to thank you!

They went above and beyond to take care of my car. Brian was awesome about discussing all of my concerns and knows what he’s doing. It turned out so well, it’s like new again. Highly recommend!

Very professional and friendly staff. Thank you Brian front desk girls u are awesome. But the tow truck guy is amazing sorry I don’t know his name, u all did a great job👍

My experience here was amazing, my car was left as if it came out the dealership. From the lovely secretaries, to the body men, and of course the owner Brian provided word class service. Definitely referring friends and family. Thank you all at MZ Collison.

I originally gave this company a bad review because of seemingly interminable delays. I got the car back today in like-new condition and a 50% rebate on my $1,000.00 deductible because of the delays, which may not even haven been their fault. The car is clean and in perfect working condition. I could not be happier.

Daisy is absolutely amazing. She has called me every day to let me know the progress od my car. I'm truly thankful for her customer service. I would recommend them a million times over.

Brian took care of my truck in a professional manner.it was in an accident and needed body&paint repairs. Brian kept me updated with the repairs. Friendly staff, great help and service. Really nice job my truck looks lIke new

Absolutely horrible place my car is here right now I got recommended here and it is the biggest mistake I've made . They will lie to you to get you off the phone with them every week they tell me my car will be ready next week so forth and to this day almost two months later my car is not ready . I was in a minor accident this is ridiculous . The won't answer your phone calls once your car is in the shop and they don't get back to you On the status of your car . For all I no they can be using it as a rental do not trust your car here !

This place is great. I had someone run into my door in a parking lot. They left me with a giant scratch and dent on my driver's side door. I have a newer Ford Focus hatchback and it's a nice looking car, but this scratch just made it look terrible. Brian told me over the phone to stop by any time for an estimate. After I stopped in that Tuesday afternoon, they took my car in on Friday and had it back to me by early afternoon on Tuesday. The door looks as good as new, and I was very happy with the quality and speed of service. I'd definitely recommend this place for anyone in need of a body shop.