This rating is based on customer reviews, inventory size, pricing, and service quality
Emmett's tow truck and roadside service in East Los Angeles, CA scores 97/100 with strongly positive recent reviews. Themes: fast response (often 15–60 min), capable handling of tight spaces, motorcycles, and long-distance tows; clear communication; and fair pricing that undercuts many quotes, with no hidden fees. Staff are consistently described as professional, honest, and kind. Wait times can rise during heavy traffic, but they keep customers updated. A single review reports damage from loading/strapping. No reliable data on inventory, yard organization, or parts availability.
When my two-year-old hybrid EV had its e-brake lock up in my garage, two AAA trucks told me they couldn’t move it due to the tight space and narrow street. I called Emmett, and Tony came right over to assess the situation. He expertly got the car out of the garage and arranged for it to be transported on a flatbed to the dealer the next day.
Excellent service - Tony was professional, friendly, and incredibly capable. Pricing was very reasonable. Highly recommend.
I really love their service and honesty. My battery had died while I was out at 12:30 AM and after calling some other places who were charging upwards $150 for a jump, when I called Emmets, they only charged me $65 and he was there within 5 to 10 minutes. A few days later, when I was debating whether or not to replace the whole battery, I called them again to see if they would replace one for me, but they actually gave me advice to visit an auto parts store where they would Install it for free, thus saving me money. So I really appreciate that they gave me that advice instead of selling to me their installation which would have not been free. Both times somebody picked up the phone very quickly and were very friendly and helpful. They truly seem like they want what’s best for their customers and aren’t tying to take advantage of you. I will be calling them for future roadside assistance.
5 Stars!! George came and picked me up after a quick phone call and he was fantastic! Loaded up my motorcycle and got me to wear I needed to go safe and sound!! Thank you all so much!!! Saved the day!!
Great help!!! Second tow driver I called after an accident, he offered a great price and offered me so much help. I'm so grateful for his help, he helped me find an auto shop and helped me with my car when I didn't know what to do. Highly recommend going to him.
Called for a flatbed truck, driver wouldn't let me drive the car up the flatbed, then he couldn't do it so he backed up and hit the ramp at 5 miles an hour in a lowered car, bottomed it out, and broke stuff. The car started making a loud noise immediately after doing so. Then could also tell he didn't strap the car down well as I could visually they were loose when following the truck. Wouldn't use again.
These guys absolutely saved My day when my bike died on me they were super fast super nice super good. I can’t stress enough how much I appreciate them and the service.
I needed my motorcycle towed, and from start to finish, the service was exceptional. The customer service was hands-down the best. They were friendly, professional, and genuinely caring. They kept me updated every step of the way and treated my bike with the utmost care and respect.
They had great pricing & no hidden fees. In a world where it’s easy to feel taken advantage of during a stressful situation, this company stood out for their kindness & integrity. ?
They went above and beyond. They worked with our schedule & showed up quickly, had all the right equipment, and even helped position the bike exactly where I needed it. It’s rare to find this kind of service these days.?❤️
Highly recommend to anyone needing a tow. They’ve earned a loyal customer for life! Thank you!
I highly recommend these guys! They were extremely helpful, honest and affordable whereas others were trying to gouge us like crazy? It took a bit long but it was Saturday night in Los Angeles and there was lots of traffic so that wasn't their fault. They got to us 1 hour and 15 min after we called them, so still really not that bad. Really glad we found them during our stressful car situation! Thank you Tony and Nelson!!
I really needed help because I got stranded in Koreatown with a flat tire late at night and needed a tow to a tire shop. Not only did he provide great customer service and a quick response, but he was able to connect me with a more affordable and trustworthy tire shop. The cost was also very reasonable. Thank you so much for your help! I would highly recommend to anyone needing a tow or roadside assistance!
Called in advanced for a 2 hour tow, was given a very fair price below other quotes. They showed up when they said they would, no issues. Would have no qualms going to Emmetts for future tows.
It was a busy Saturday evening when my husband and I needed our car towed from LA to Ontario. Every tow services were cancelling on us and told us they did not want to drive to LA, which they should have told us from the beginning, instead of keeping us waiting. At this point we were stranded in LA for 4+ hours. We were annoyed, tired, just wanted to go home and had lost hope…UNTIL we found Emmett’s tow truck and roadside service! We found this company through google and decided to call them. They did not hesitate to help us and sent us a driver within an hour. It was the best decision we’ve made and we are so happy they exist! They are nice, great at communication and definitely good human beings! They are our hero and we highly recommend this business! Thank you Emmett’s!!!
Requested a tow on a Monday morning, typically a busy time for tow companies as I learned in this experience. Tony was super helpful, took good care of my car, communicated well, and was a pleasure to chat with on the way to my mechanic. Price is about average, but would use them again for the great service!
Amazing Service, and Great Price. Total lifesaver. My motorcycle seized up, and I called up at 1am, and he was there to me in less than 30min. Would recommend to everyone.
Our car broke down in LA and we were an hour away from home with our 3mo old baby. George got back to us immediately, gave us a great deal, and was there within an hour. Thank you so much, you were our hero today!
Tony is wonderful. Fantastic customer service all around, very professional and reliable. Cannot recommend Tony and the rest of the team at Emmett’s Towing enough. Will definitely be using them again in the future.
Great service ! They towed me from NoHo ( north Hollywood) to barstow ! Very reasonable, communicative, and helpful! They brought a mechanic with them in addition to my tow service. Which I definitely needed. Trustworthy, economical, professional, and helpful . Loved the service 10/10 definitely recommend!
Absolutely go to these guys! I was in a pickle as my boat trailer tires practically fell off. They took good care of me. Would highly recommend their services any day.
Carlos was very gentle and kind since he took my call; helped me to calm down and to proceed right before he arrived as I was on the freeway. He arrived fast to tow my car with a fair rate.
Needed a tow service early in the morning. The service was on time ready to go. The driver was very patient and friendly who also recommended a couple of options on what to do with the car. Provided me with a lift back to my residence and placed my vehicle in a spot that I specifically requested. Excellent price and service unlike other tow services. I highly recommend calling this company in any of your situations!
I had an excellent experience with Alex Mena from Emmett’s Tow Truck! He was incredibly courteous and friendly, making a stressful situation much easier to handle. Alex took great care of my vehicle, ensuring it was safely loaded and transported. I truly appreciate the professionalism and kindness he showed throughout the process. I highly recommend Emmett’s Tow Truck and Alex for anyone in need of towing services! Alex is a friendly person and he varied a good conversation.
Today we were driving from out of town to get to Kaiser so my daughter could get to a long awaited surgery- and of course the worst happens- a flat on the freeway. These guys went above and beyond ensuring that we made it to the surgery, AND had a way to get home after. I cannot say how grateful I am for their help. We would not have made it without them. They were kind, took care of everything, communicated the whole time and their prices were great. I cannot recommend this company more. It reminded me that there are good people out there, and I am thankful for them. And a little girl will be able to walk again soon because of their help and kindness.
Tony came to the rescue quickly, he was busy but made it in 30 minutes. I didnt have many options and people were rude and trying to rip me off on a simple local tow of 1 mile. One guy wanted 220, another 170, and another 145..one even hung up on me for simply asking why so expensive on such a short tow..tony charged 85..so it was only 1 mile but its better than 220.. Excellent price, friendly knowledgeable..I will definately call emmetts towing again when I need them.
Great response time. Honest people who will make sure your motorcycle leaves ready to drive. They’ll fix your motorcycle no problem and have it ready as soon as possible. Fair prices compared to big companies. Good, honest, and local people. Couldn’t have have for a better services
I can not thank this company enough. After dealing with AAA for 8hours for a tow from LA to Corona, they were amazing. They were there in 30mins after I was told all the other tow companies had received my call from AAA but they didn't take it because it was too far. Carlos was on it and made sure that I was home and safe even after his guy came. I would call this company anytime I need a tow.
Awesome service!! really fair and reasonable prices, I was stranded on the shoulder of the freeway, and when I called a really nice and professional guy Tony answered the phone and helped me to figure out a way to get my car safely off of the freeway to tow my car to my house, and Alex the tow truck guy was also really nice and professional, he even went out of his way to help me push the car once he arrived at my house, which he did not have to do but he did it anyways. 5/5 stars.
We had our car towed from LA to SD county while we experienced some car trouble. Carlos and his team were very professional and accommodating throughout the process. They provided excellent service at an unbeatable price. We couldn’t recommend their company enough. They were kind enough to be flexible when we needed to change the time for the tow. Emmett’s Tow Truck service helped alleviate a lot of stress for us. We couldn’t be happier and more thankful for them. Thanks again for everything!!!!
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