This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on Downtown Metals & Recycling Center in East Los Angeles, CA is mixed: efficient drop-offs, friendly/helpful staff, quick sorting, decent CRV pricing, and easy in/out. Complaints focus on vehicle-only service (no walk-ins/bikes)—praised by some for curbing theft but seen by others as exclusionary—rude phone interactions, mismatched website vs payout rates, and limits on what’s accepted (e.g., no cardboard). Little on wait times or yard layout, but many visits felt fast. Overall: 63/100; pricing and customer-service consistency are the swing factors.
I work with prototype products and sometimes have scrap plastic or aluminum that needs recycled. These guys have been super convenient to work with. I’ve stopped by a couple times and they’ve been able to get me sorted quickly. Appreciate being able to offload materials for recycling. Thank you!
If there were (-) negative stars this place earned -3.
No one is allowed without a vehicle; although I was on my bicycle. I hope they know a bicycle is a vehicle. A vehicle comprises of an axle, wheel, and moves or transports. This is not a good place of business. I did go to a competitor and was treated very well.
Got there late in the day but they were very nice and helpful. Easy to get in and out. A great way to recycle metal items that needed cleaned out from around the house.
They do this to prevent the homeless and other low income people to come recycle!!! Do not give them your service no one deserves to have a business when they can’t even respect the locals!
They should problably let the public know theres no walk in. I came on my bike 2.8 miles to find out i need ro pull up in a car. They didnt have the curtacy service me. If it was my buisness i would of attented the person since i didnt annouce it on my add,google ext.
After being closed for 2 years I started coming again , I love this recycling center , the workers there are young and helpful . They have good pricing on CRV material . Aluminum cans are 2$ the pound (haven’t found that price anywhere else near the downtown la area). Now you have to come driving in a vehicle to get service . Best part since before I had many problems with the homeless that would come recycle here , they would try to steal my recyclables when I wasn’t looking . Glad I don’t have to deal with that anymore .
They're fair on their pricing, yet they won't allow cardboard nor can you walk in to recycle. You must pull up in a car for service. It is near Skid Row where there are many homeless and low income people living in the area, close enough walk. This prevents them from participating in recycling, hinders cleaning up the area, and it can be a huge economic change for the community and company!
This was the place to go if you needed cash for your recycables on a late night. Sadly they closed but word has it they re-opened. Hopefully GONZALO and SAUL, the all star duo are still there.. great people to assist the customers..
WORST PLACE EVER!!! BE VERY AWARE OR THEM RIPPING YOU OFF!!!!! They did me! They lie and change their prices according to the person as well as the person your delegating with. Better Buiness Should definitely investigate these people and the legalities of the stuff in there actually taking from people.
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