This rating is based on customer reviews, inventory size, pricing, and service quality
Cash For Cars - Los Angeles in East Los Angeles, CA scores about 88/100. Sentiment is largely positive: customers report fast pickup, clear communication, and quick payment, with courteous staff and smooth paperwork. Pricing is often competitive, though some accepted slightly less than hoped. Complaints recur about missed pickup windows, poor driver communication, and inconsistent offers or changed “guaranteed” quotes, hurting trust. Reviews don’t address inventory variety, yard organization, or part-finding ease, so those factors are uncertain.
Address:
8423 S Alameda St suite b, Los Angeles, CA, United States
What clients say about Cash For Cars - Los Angeles in East Los Angeles (CA)
I would not trust this business. I recently was considering selling them my car. I went onto their website and filled out the requested information and was given a "guaranteed" quote of $614.00. They then contacted me via phone call and the guy I spoke to asked me to provide basically the same information to him and the reason I was looking to get rid of my vehicle. When I mentioned the "guaranteed" quote given to me on their website he told me yah, we can do that because you got that price on our website otherwise we'd offer you around $550.00.<br>He then transferred me to a different department to "schedule" a pick up. When speaking to the representative of that particular department he requested pictures of the title. Which I sent. He then told me they couldn't do the deal. Then we hung up.<br>A few minutes later, the first guy I spoke to, called me back and told me the most they could offer me was to go through the junk yard and they would only offer me $263.00. I refused the offer told him I would prefer to do business with a different company since we had already agreed on the $614.00 price and then they changed it up and only wanted to offer me $263.00.<br>I wouldn't ever go here for business again because I was always taught that a man sticks to his word.
From the very first call to the last pick up point, it was easy and made the difference in decision to get it done. Thank you for the hospitality you gave, and the professionalism to get it done.
Fatima provided great customer service during our phone transaction. She was very knowledgeable and patient making sure that I understood the process and steps I needed to take. Excellent service.
Customer service was great concise to the point. GIOVANNI was extremely helpful even though the price was not exactly what I thought I could get but nonetheless we were able to put the deal together and it went extremely well with the pick up with the timing did not waste any of my time which I appreciate immensely because I didn’t have a lot of time to deal with this Again great service and I would highly recommend them to anyone looking to sell a vehicle that is no longer very function
Cash for Cars was very prompt in responding to me. I agreed with the $$ amount settled for my Lexus LS 430<br>The car was picked up as scheduled<br>The driver & office were very professional in their services to me
Worst experience ever. They offered reasonable price, but didn't show up for pick up, between 8-12, and rescheduled 1-5. Never called, and I had to call for rescheduling, which they never showed up for again. Waste of time. Find a company that will respect your time.
BEWARE! Liars!<br>The catalytic converter was there! Some other junk car place just picked it up!<br>Shame on you for taking advantage of an old lady!<br>Beware anyone who calls this place they will agree on a price to pay you, then when they get there at the end of the day Joseph will tell you the converter is missing but they can still do you a favor and tow it away for free.<br>When the other man inspected under there nothing was missing today! Fake reviews!<br>And don't bother with a reply, you don't care anyway, not really.
Great service cash for car service team made every step easy from information of car to the day they picked up vehicle. They were very easy, efficient and fast with response. Thank you so much for your help
The whole process was fast and perfect. The offer was great and the staff are super nice , friendly and helpful would highly recommend to anyone . 10/10
First time doing business with them, so I was a bit nervous. But the process was so fast and easy I recommend it with anyone having to sell a junk car etc, I called and with in 2 hrs they were outside with the pay and tow truck!<br>Glad I called, you should too!
Very professional, very fast & efficient service . They gave me the highest option for my car compared to many others & came the same day which was a plus for me . I will do business again here
I had to get rid of my clunker, Cash For Cars respectfully offered me the most cash for my car!! I was told the vehicle would be picked up the next day but the tow company reached out and picked it up on the same day!! check on hand!!! Extremely satisfied with Cash For Cars friendly staff and quick response.
The experience with Cash for Cars was good. I got a decent offer $900 hundred more then the competitor had offered after sending photos of my car. Swapna Thapa was great he answered all my Questions n cocserns I had n assured me there was nothing to worry n made me fill comforting to trust them n move forward to finalize the pick-up. It did take a few days to get averything in order, but Happy over all with the pick up n getting their business check in my hands. U do have to wait about 4 hours for the check to clear when taking it to the bank.
I really appreciate the ease of the process that cash for cars and copart offer. They’re easy to get a hold of, the offers are guaranteed with no inspection, you can drop off or schedule a pick up. Ashkay was super responsive and made an active effort to make sure I got what I needed.
They offered me a great price for my car that wasn’t running anymore and the whole process couldn’t have been smoother with a free pick up the very next day. Irfan and Uday were very nice and professional. I highly recommend!
My experience with “Cash for Cars” was excellent, especially with Antonio Williams helping us. He was very informative, knowledgeable and polite. Answered all my questions. He made selling my car fast and simple. Once his offer price was agreed, he had the car picked up the next day. I would definitely refer people to Antonio with “Cash for Cars.” There needs to be more employees like Antonio to do business with so that selling your vehicle can be quick and seamless. Not one bad thing to say about him or this company. If I could give more than 5 stars I would.<br><br>Again thanks again Mr. Williams your service was A1.<br><br>Sincerely,<br>Linda Luna
I didn't like it. His estimate was 200 plus dollars under what I ended up selling it for. He started off at $292. I had already accepted an offer of $555 from Peddle. The cash for car guy wouldn't accept that I had already accepted an offer. He kept contacting me. I kept telling him I had already taken care of it. He spent a lot of time telling me why no one would pay that amount for my vehicle. He talked about how old it was. He talked about how nobody wanted parts from that car. Talked about everything he could think of to make my car sound inferior and as if it really were a piece of junk. It was not. That car's engine is quieter than any new car out there on the road. Long story short I did get the amount I was initially offered from the other company, and I still couldn't get rid of cash for cars. I had to block their number.
My car was involved in a accident. I had to get rid of it. I called cash for cars. They were very nice and professional. They gave me a reasonable offer. I called them in the evening. The car was picked up the next morning. They made the process simple and easy. Thank You.
I reached out yesterday to sell my car. It had engine issues for the past yr. I misplaced my title so I didn't feel comfortable trying to sell it on FB Marketplace. They gave me a reasonable quote online and met me in a few hours. The car wouldn't start but the tow truck guy towed it w/ ease. He checked my ID and they did verify that I'm the owner through the VIN #. And I received a check for the quoted amount right then and there. The process was super easy. I'll use them again.
I had a really good experience with Cash for Cars. My son totalled his car in an accident and they paid really well for the car. They are really nice and professional and they make the process really easy so you don't have to worry about anything.
West Parking Lot, Eagle Rock Plaza, 2700 Colorado Blvd, Los Angeles, CARecycling center
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