This rating is based on customer reviews, inventory size, pricing, and service quality
Across the latest reviews, Union Auto Repair in East Los Angeles, CA earns a mixed verdict. Many praise fast turnaround (often same day), courteous staff, and strong know‑how with BMWs/Mercedes, calling prices fair. Others report steep or surprise fees, non‑itemized bills, misdiagnoses/upsells, cheap parts presented as premium, vehicle scuffs, and a few alarming conduct complaints. Wait times are usually short; communication and transparency vary. Little detail on parts inventory, yard organization, or ease of finding parts. Overall: 72/100 with polarized feedback.
Address:
3225 W Olympic Blvd, Los Angeles, CA, United States
overcharged. my invoice wasn’t even itemized so I feel like they just took one look at me as a woman and decided I wouldn’t know better. Most mechanics will at least put price per part/service on the invoice.
Scammers
We contacted them two days ago about our Infiniti M35. We came from another state — the car stopped starting, the button didn’t respond, and the situation was very stressful. They took advantage of that.
The diagnostic cost was $160.
When we came back the next day, they told us the steering lock system had failed and said replacing it would cost $1600 — which is absolutely absurd. They also said they would “program it.”
We told them we wouldn’t do that. Then the mechanic said, “I can start the car for you for $90 so you can leave.”
In the end, once we got home, I found out the issue was just a small button, which I bought at a junkyard for $5.
They clearly knew the problem was just that little button, but tried to scam us out of our money.
Either way, thanks for the help.
Note to future customers: they will try to scam you
Ken is one hell of a mechanic. Frank and honest. He ios the best mechanic my old BMW ever had. Not a slight squeak after he handled my old BMW from last month.
If you’re looking for a car repair shop where the mechanics have an uncanny ability to diagnose issues purely through the power of their mind (and a quick spin around the block), then look no further than Precision Car Care! I brought my car in, and after a brief joyride, the mechanic confidently declared that both my sway bar links and bushings needed replacing – a mere $1100 for the honor. That’s $550 per side, for those keeping track.
What’s truly impressive is that they managed this feat without even bothering to lift the car and check. Why use those fancy car lifters when you can just wing it, right?
Naturally, I was skeptical and sought a second opinion. Turns out, the actual problem was the lower control arm – you know, the part with the ball joint, something you’d expect a competent mechanic to check. The repair cost at the other place? Just $600, or $300 per side.
ABSOLUTE DAYLIGHT ROBBERY! My dad went here for a check engine lite and they told in this and that was wrong with car and cost $2600. He got it resolved for $50. COMPLETE CROOKS.
I took my bmw 530i for repair, and they did an outstanding job. My car needed a transmission and i took it to a shop aroumd the corner and they didnt resolve the problem at all. I took it to them after and they fixed it the same day. Dilmar and frank are very knowledgeable and know that they are doing. Thank you Mr kang for helping me with my car. I highly recommend this auto repair shop because they are quick, good and honest. If you dont come here , get scammed somewhere else. I will tell all my people about this shop . thanks so much
Stopped by today to have them check overheating issue that developed while I was in the area. After about 30 min wait they spent 10 min checking and determined the water pump had a slow leak and spewed out coolant. Quoted me almost $1k for a fix but I told him I’ll need to come back but I’ll pay for some coolant now they charged me $85 for pressure check. It would have been nice if they told me that’s what they’re going to do and what it’ll cost before they just did it. That service usually cost half that (10 min job) so I don’t think it was justified. If you go there, just remind them to give you a quote for any service they’ll perform before they do it so there aren’t any surprises.
My 1997 Toyota Rav4 lost the washer for the brake pedal and my tail lights were on constantly. I called Peter and he got the part and fixed it and I was on my in an hour. He's the BEST!
I cannot say how much I really appreciate the service I got from Union Auto Repair. They had me in and out in less than an hour. I had a brake job done and two springs replaced on my trunk. I could not believe they were able to get the parts and have me out of there so quickly, the service was great they were friendly and I have no complaints. I would highly recommend that anyone interested in getting their car repaired use their service.
The man Pter and the mechanics are good and well behaved. They always taking care of my car. I am really satisfied by getting their services. I will recommend this Union Auto for good people.
This place is very knowledgeable when it comes to Mercedes! Couldn’t figure out what was wrong with my car , guy there found issue in 10 mins , great service would definitely recommend this place
I brought my 2011 328i for service and they really hooked my car up! Mr. Kang is really well respected man and he always makes sure my car is running like new. I will definitely be recommending this shop to all my friends and family.
Please do no go here, these guys will steal your money, I took a Toyota Camry 2018 which had issues left side of the wheel making noise pair $1200 and nothing changed the car came back in worse condition. Go to any other mechanic but this one, they’re very dishonest and reviews below don’t lie
I came to Union Auto really in need and they really helped me out!! They were honest and professional but still very personable. Peter made sure I was taken care of. I will be back!
Took my car here to get it repaired and they did a good job. Peter the owner is really nice. In this place they are very knowledgeable. Turn around time for my repair was fast next day. And my car is running good now
Went here to change my brake pads and was charged about $750 for all 4 which is reasonable for my car(audi s5), but later, I found out they were very cheap pads. I was told they were ceramic, but turns out to be cheap organic material pads.
I didn't bother to go back and complain about it, but I'll never be going back here.
Dont trust this guys. I bring my car today hoping they gonna fix it or something like inspect but what they did. They ask me to leave and said they gonna call me. But im just outside the shop watching them doing nothing then i call them they said i need to bring it to the dealer coz they cant fix it. Fck this guys so dishonest.
Great service. I called and an hour later my new bushings were on my BMW... and the price was lower than any of the 8 quotes I received that day. Couldn't ask for more.
Please don't bring your vintage automobile to this mechanic, as they will treat you like you are poor and can't afford a new car. And yes they left oil on my interior and scratched my car while trying to swing the lift arms under my car. I was appalled to see such carelessness but they could not care one bit. To the manager: I found the original upgrade catback exhaust for $339 not $650 like you quoted me. So keep the $20 for scratching my car.
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