Paulee Body Shop Division-Kenduco in
East Los Angeles (CA)

These guys are awesome. I first became aware of them when my friend got took his very expensive Mercedes here for some complex repairs and I was impressed by the excellent service and professionalism. So when my dumb self smashed the side mirror of my BMW, of course I came straight to Paulee for help, and they definitely worked their magic. They are different from other body shops in that everyone is very friendly and welcoming and makes you feel like they are glad you are there. They take time to explain everything and talk things through with you, so even when a quote is expensive you understand why and don't have to worry about being overcharged. Gus stands out as being especially helpful and a great problem solver, but honestly everyone I interacted with was top notch. Highly recommended.

Gus, Luke, Veronica, and all staff here are very nice, welcoming, and accommodating. Their work is great and highly recommended for any and all repairs!! They value you. Thank you guys

I had an absolutely amazing experience with Paulee body shop thanks to Carlos Frausto and Horace Grant. The communication was excellent — the managers kept me updated throughout the entire roof repair process. When the work extended beyond the originally discussed timeframe, they provided me with a free rental car, which I truly appreciated. The repairs were completed perfectly and the quality of the work exceeded my expectations. I highly recommend this body shop!

Gus and the team are great! Had my E53 amg in the shop recently, they took care of me in a timely way. Car came back looking new. Very accommodating place, highly recommend.

Took my 24 Honda CRV to Paulee after getting side-swiped and Gus, and the Customer Service team, took good care of me. I received my car back within the estimated days Gus quoted and from car-rental to getting my car back, was seamless, and I was impressed with the quality of workmanship! Altogether, a Five-Star experience.

Luke and the team were incredibly professional, transparent, and detail-oriented. They answered all my calls and questions promptly and went above and beyond to ensure everything was handled smoothly. I’d highly recommend them to anyone needing body repair work.

I took my car (2021 Subaru Crosstrek) to Paulee Body Shop after clipping the side mirror off of my car. The man who helped me ( I believe his name was Gustavo) was very friendly and accommodating. He checked my vehicle out and upon inspection informed me that I was able to make an additional claim for damage done to my car previously. My car was vandalized, with a huge key mark stretching across both door panels on the drivers side a while back. I had no idea I was able to file this kind of claim and was very grateful that he informed me of this. I filed both claims with my insurance and Paulee Body Shop was able to do both repairs at once. They did incredible work. The key scratch in my door was very deep, and after the work was done it was impossible to tell that it was ever there. My car looks amazing. They also replaced my side mirror with exact parts which I appreciated. They also even went the extra mile and detailed my vehicle inside and out. The whole process was very easy and they were very communicative the entire time. I got my car back exactly when expected and everything they promised me was delivered. I hope I never have any future damage on my car but if I do I will definitely be bringing my car back here.

I had my Tesla worked on after an accident at Paulee Body Shop. Rodney took great care of me - he made sure every detail was well documented for insurance and fixed to the highest standard. They are very responsive whenever I called and was happy to answer any question I had along the way. They even set everything up with a great rental car company that got me the same car. Thanks again to Rodney, Gus, and everyone at Paulee! My car looks great!!

I highly recommend Paulee's Body Shop! They did a spectacular repair on my vehicle that was hit in an accident. Gus was AMAZING!! They are extremely professional and work well with the insurance companies! Honestly, I was blown away with their terrific service, both on the customer side as well as the repair to my vehicle! Thank you, again!!!

My catalytic converter was stolen and Gus at Paulee turned a frustrating situation into a breeze! Their team was so kind in the office and they fixed my car so quickly. Gus was very kind and helpful. They worked efficiently with my insurance, and the whole process with painless! I've been singing their praises and recommending to everyone I can.

Last Tuesday, July 15, 2025, I took our 2024 Toyota Corolla 2024 hybrid to the Paulee Body Shop facility on la Cienega for an inspection . On my initial visit, a gentleman by name Gustavo inspected the car and he said that it may take up to 2-weeks to complete the repairs done to the bumper and wheel tire. After agreeing to have the work done there, Mr. Gustavo asked to bring the car back the next morning (Wednesday) which I did. I asked him if the repairs could be completed by Wednesday, July 30 because I have a trip planned to leave town on July 31. He said that he will try his best but it will depend if no additional work deemed necessary once the damaged parts were removed. This morning Tuesday, July 22, I called to ask for an update and I was pleasantly surprised to hear Mr. Gustavo that work was completed. He added that the only thing left was to detail the car and that he will let me know when the car would be ready. Around noon time, Veronica, a front desk staff person, called me to inform to come by 4:45 pm to pick up the car. The whole experience was a smooth process including setting up the initial appointment, leaving the car, even getting a ride back to my house. I mainly communicated with Mr. Gustavo and Veronica. They were friendly, courteous, and professional and made me feel at ease. I highly recommend Paulee Body Shop.

Great work. Reasonable prices. Professional staff. Took this car from a totaled beater to showroom quality repair / part replacement, as well as bodywork and paint. Gus worked with me start to finish, and the ladies up front were great. The guys in the back did a great job, nothing stolen, everything cleaner than I left it. The price for each aspect of the job was what I’d already thought in my mind was reasonable, without being an expert. This place works on way nicer cars than mine but they did right by me. Check out my before pics vs after!

What a relief to find a body shop that’s not only professional but also incredibly humble and kind. From the very beginning, Paulee’s Team made me feel at ease. Veronica answered my husband’s call with such professionalism when he first inquired about getting our Tesla repaired. Then Rodney spoke with me directly—even before I had committed to bringing my car in—and he was so transparent and kind about the whole process that it became a no-brainer. When I came in to drop off my car, I casually mentioned I’d be walking to Enterprise to get a rental, and Rodney overheard. He immediately let me know they offer rentals on-site and got one set up for me on the spot. What a relief!! And the rental couldn’t have been more perfect for what I needed. When it was time to pick up my car, I had my 2-year-old with me, and Gus stepped in right away to help. He moved the car seat while I held my son, and then while I was getting the seat installed, he brought over a little toy car for my son—who now refuses to part with it. Such a sweet gesture that meant a lot. To whoever hired this team—you nailed it. Rodney, Gus, Veronica, and everyone else we crossed paths with, thank you for making what is usually a stressful experience feel smooth and positive. You guys really are changing the game. Thank you so much!

Paulee is an amazing body shop. We are very grateful that Mercury Insurance offered them as an option when our bumper was damaged due to debris on the highway. Not only did they do an absolutely impeccable job fixing the bumper, they went above and beyond cleaning and waxing the car. It honestly looks better than when we first bought it! The best part is their customer service. Gus, Veronica, and the team were just the most welcoming, warm, trustworthy, and communicative people we could've asked to work with. Gus always went above and beyond to make sure we were taken care of given we are pregnant and moving house as well. We had to go in on the weekend to take photos of the car for another insurance aspect, and the mechanics there were so accommodating and kind. Their attention to detail and true care did not go unnoticed, and we were genuinely touched by their level of service. I hope our car isn't damaged again, but if it is, we're coming back here! Thank you, Paulee Body Shop!

These guys are simply the best. They kept me up-to-date with what was happening with the car and were right on time. I was able to rent a car at a great price from them. and caring. They kept me up-to-date with what was happening with the work. Was even able to rent a car from them at Nobody a great price. They worked closely with my insurance company and always Kept me updated. I have nothing but kudos to say. hopefully, I don’t have another accident, but, if I do, I will definitely go back. Very professional and well run organisation.

If I could give Paulee Body Shop a 10 out of 5 stars I would! I have visited them twice in the past few months, once for a broken seat belt and the second visit was to repair my bumper because I got rear ended. Gus, Rodney and their team took amazing care of me and treated me as if I were family for both repairs. The level of care is unmatched, and both my seat belt and bumper came out beautiful. Gus also coordinated directly with the insurance company, making the whole process seamless. My dad has been coming to this shop since he started to drive, and I seriously now get why he has stayed loyal to them after all these years. Major shoutout to Gus, thank you for providing the best services and taking care of my family. I wouldn't trust anyone else with my car. Oh, and did I mention that they returned my car to me crystal clean AND detailed? UNREAL. My car came out of the shop looking 100x better than how it entered. I highly suggest going to Paulee for all your car needs. Thank you again!!!

100% recommended! I was there to repair my car hood, it's almost fell off but it was over my budget with the estimation. (I need to change a new bumper as well). As I was leaving an old man who I believe is the boss of all the repairman stopped me and said he will help me with the hood because it's dangerous to get on road like that. So he let a repairman help me fixed the car hood and checked my car carefully to make sure I can drive safe. I was touched by his kindness and made my day!!! So I highly recommended people going to Paulee no matter what problem you are having, they are there just to help you out!

Best experience I’ve ever had with a body shop! Gus, Veronica, and the whole team were super communicative and took the best care of me! The repairs on my accident normally would have taken 2 months but they got it done under 1 month which is un heard of! I definitely will be using their service again!! Thank you guys so much!🤍🥹

I had an amazing experience at Paulee Body Shop! From start to finish, the service was outstanding. Gus went above and beyond to ensure that everything went smoothly and kept me informed throughout the entire process. He was not only incredibly helpful but also super knowledgeable, which gave me complete confidence in the work being done. When I got my car back, it looked absolutely flawless! I truly couldn’t be happier with the results. A huge thank you to the entire team for making this such a positive experience!

These guys saved me so much time and effort! They were capable of rescuing a kitten who’d gotten trapped in my car underneath the dashboard in between all kinds of wires and whatnot. They were able to take some pieces of the dashboard‘s plastic off to get the kitten out. They saved me so much time and money, and blessed a kitten, too! Also, their friendliness and welcoming approach was very appeasing to my fretful frenzy! Keep these guys in mind next time you need some help with that! Thanks so much! (:

Paulee’s body shop did a great job replacing my bumper after it was damaged. Gus called to provide updates and gave fair estimates to the work that needed to be done. I appreciated all their care and would come back again in the future.

Over 20 years I have relied on Paulee. I have always kept good care of my cars. The certain thing In LA is fender benders. They may cost a bit more but their commitment to excellence is why. Their work always looks like your car rolled off the show room floor. Mercedes, BMW, Porsche, Volkswagen. Most Recently they opened for a few hours early on Saturday so I could pick up my car when I was super busy. You always impress me. I send people your way constantly. Thank you thank you thank you

My family and I have been loyal customers at Paulee for a long time. The reason for that is that is their quality of workmanship and professionalism. In particular, I would like to give a special mention to Gus. Gus embodies the pinnacle of exceptional customer service and ensures that the entire process is seamless and stress-free. If you're searching for an auto body shop where expertise meets genuine care for the customer experience, don't hesitate. Make your way to Paulee and ask for Gus and his dedicated team. You won't be disappointed.

Paulee body shop did an amazing job with my Tesla repairs! my car feels brand new after the repairs. I worked with Gus and he was extremely professional throughout and made sure I was informed every step of the way. My car was still driveable after the accident and they actually asked me not to bring my car in until all parts were delivered, which was quick, so I could save days on my rental payment. Very organized, professional service, and they go the extra mile to make it a smooth process for their customers. I could not be happier with the service!

I chose Paulee because they have a long history, are part of my car manufacturer’s certified repair program, and the convenient location. Communication has been great throughout the process. Luke did a great job keeping me informed throughout the estimate, parts ordering, and repair phases of the process. The repair looks fantastic. I discovered a minor issue after I picked up my vehicle; Luke and Gus took care of everything and made it right. I hope I won’t need a repair shop again, but I’ll definitely return to Paulee if I do.

It was a really great first impression to receive a complimentary estimate. Throughout the back-and-forth communication, I really experienced an exceptional response time each time. To add, this shop is certified by Mercedes-Benz. Important to note, the global supply chain backup did not affect their part deliveries or promised serviced return times. I have to say management staff was attentive, cordial, friendly, and personable. From the time you make your appointment until service completion, they communicate regularly and thoroughly about job status. In other words, if you have a passion to drive your car and are attached to your car, Paulee has the reliable service you can count on, worry-free.

It’s rare for me to leave reviews, but I just have to for Paulee Body Shop. I took my car in after my insurance recommended to the location for repairs to my bumper. The customer service is some of the best I’ve ever come across. I had special request to reapply an aftermarket piece to my bumper during their repairs, which they didn’t hesitate to do. The repairs to my vehicle came out perfect. The paint matched perfectly (pearl white) and did a great job of detailing my car. A gentlemen named Carlos worked on my car in case anyone wants to request him specifically. Gus the GM of the location was awesome. Cool down to earth dude who you can tell is all about the people. I highly recommend this place.