This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, OCR in East Los Angeles, CA scores 80/100: overall positive with notable inconsistencies. Many highlight friendly, professional staff, fair/strong offers, quick towing, and helpful paperwork (DMV, release of liability), with quotes often honored and short wait times. Complaints focus on weak communication, delayed arrivals, area-coverage mix-ups, and lower-than-promised quotes. Pricing is frequently praised. Limited information on inventory variety, yard organization, or ease of finding parts; insights mainly reflect car-buying/towing experiences.
Very bad customer service! They kept telling me they'll be there in an hour and they showed up 4 hours later to offer me $20 after they had said 100. Don't waste your time !
Terrible service no communication false advertisement and they were not on time I wouldn't recommend this company to no one . The supervisor has no understanding and they are liars about the qoutes
Great company they paid me $500 for my old junk toyota pick up. They also sent me a copy of the release of liability to my email..very convenient..would recommend
they fix my car brake problem i tried before another three mechanic but they not fix properly this guy fix problem properly now i am happy with the car.
Fast and reliable. I called at 8:11 am in the morning and a real person answered the phone and quoted me on the spot. They sent someone out who completed the proper DMV forms and I was paid what I was quoted on phone. They took approximately an hour to get to my location and the whole transaction took approx. 1 hour and 20 minutes. I highly recommend this company!
Weak Customer Service and Poor Communication. I received poor details on a quotation. I was told Japanese vehicles are purchased for more than German vehicles, which to me is crap. Since this company had false advertised about paying "top dollar" for any vehicle and is willing to give me $200 for a 2001 Audi A4 Quattro then I'm expecting more poor reviews or maybe a lawsuit down the line for this company. They need to do better with their advertisement and be more specific to what make and model will be paid top dollar for.
Had a great experience with them! They gave me a fair pay for my Vehicle.
Very courteous , professional, came for vehicle on a timely manner. Will recommend them to my friends and family.
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