What clients say about Cbus Towing LLC in Columbus Grove (OH)
I had a young guy and he was skinny but he was the sweetest most thoughtful guy I've ever dealt with in a situation like that it was 10:50 p.m. I had State farm insurance I called them they set up a request and he accepted it he came out at 10:50 a.m. I'm in a ditch up to his knees in a Yukon and he hooked me up and he pulled me out and it didn't take him but 10 minutes to do it and when he was done he was like have a nice day and I know he had been having long hard days you could just tell by the look of him that things had just not been on his way but yet he was still kind and humble so I want to thank him whoever he is
Hands down worst experience I’ve ever had with a towing company. I booked a tow at 8 PM. It is currently 2:40 AM and my vehicle just got delivered.
Also, they are very unprofessional. They do not answer phone calls reply to text messages or anything overpriced to keep in mind. It was a 4 mile tow that took Six hours I repeat do not use them for anything unless you like waiting for no reason
The driver sent out today was the rudest one we have ever encountered. Extremely disrespectful to staff, our customer, and guests who wernt even with the customer they towed.
I called at 10 AM for tow truck that didn’t show up until 5 PM. I called for an ETA as I was told a driver would come right out and hours had passed , I was then told to wait or find another tow truck driver because they only had one driver today . I got a call that the driver was outside yet no one was there , I called to let them know and ended up waiting an additional 30 minutes for the driver to show up. I was also charged an extra $25 than the price quoted because I “did too much”. I did give 2 stars because they’re decently priced but personally, I don’t think I’d utilize this company again.
Was stuck on the side of the highway with a dead car (during the eclipse even) and they made it to me in about twenty minutes. Best tow service I’ve had to call so far.
The little round short guy has a mouth on him. He's very disrespectful. I don't know who's working on the cars but never get your car fixed here. Everything they do will be overcharged and overpriced. They will be very disrespectful the way they talk to you. The owner is pretty cool but he lets the chub one talk to most of the customers and that little chub rude round butter ball is very disrespectful. They will mess up your car. They may fix the problem but they will mess something else up and take no responsibility. You're probably going to have to sue them and get a lawyer because they refuse to take any accountability and most likely you will not want them touching your car again anyway so you may as well go to court. So it's just a waste of tim and waste of money so never get your car repaired here. If you get it towed and that's it, it will be overpriced
They said $50 to tow my car across the street then they gave me a really high price to fix it so I decided to fix it somewhere else, Then they charge me $160 for towing my car literally across the street then bad behavior and people making their own prices and just such a mess I do not recommend this place!!
After waiting a few hours for a different tow company we decided to give these guys a try. Not only were they cheaper than the original guys, but they were quicker as well!! Will definitely be a return user if needed
Called for a jump. Driver showed up, then said he would come back in 15 minutes. After 30 minutes I called the shop to hear them say they were closed and he wasn’t coming back. Zero stars.
I waited on my AAA towing service for over 4 hours to show up and finally decided to call on Cbus Towing on my own. Carlos showed up fast and was very friendly. I thought the cost was more than fair. Definitely recommend.
Got car towed about 4 miles. When I got to car, the car would not shift gears and is no permanently in park. I had this towed from a mechanic who stated this was not an issue prior to tow. Will be filling lawsuit, contacting AG and BBB. I contacted this man about the issue and he blocked my number. Shady, unreliable and has no care for customers at all!!!
Best prices in town by far. Called them, he asked where I was towing from and to, got a price and a scheduled pick up. Simple, easy, and supporting small business.
Very slow took about 2 hours and he said he was at the office and the address of it was only a block down the street from where I was. I had to call a few times and then when the man tried to use his card machine to swipe my card I got a ping for fraud......not sure If that was good or not
These guys honestly went above and beyond, it was down pouring rain and I had to abandon my broke down vehicle. Leaving it in a random strip of highway I wasn't sure where exactly, they had minimal Information and was able to track down my car and tow it back to me. Not to mention they was the most reasonable price I've ever had to pay for a tow.
The driver was friendly and also one hell of a driver, I've never seen another truck driver pull off the wedged in angle this guy did. Five out of five stars would recommend to anyone after the effort they put forth for me.
Having owned shops, raised in the automotive industry, and been a car guy since I could walk I can not say enough about good things about my experience. They were there in 10 minutes. My driver towed my car home and pushed it into a spot. He was very nice and gave me a ride home.
Cbus was dispatched after an accident. They were given instructions of which body shop to deliver my car to. Instead they took my car back to their lot claiming they didn’t know where to take it. Next they add in the storage fees and said that they want to talk to my insurance company. So why waste the time calling me. The adjuster told them the same details. STUPID PEOPLE!!!
My lovely fiancé managed to lock his keys in his car this morning. Thankfully Michael was able to come out in less than 20mins and quickly got his keys out. He was quick, professional and funny. Would definitely recommend them to anyone!
5664 Columbus Square, Columbus, OHAuto parts store
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