This rating is based on customer reviews, inventory size, pricing, and service quality
In Columbus Grove, OH, Branham's Towing & Recovery LLC scores 83/100. Reviews skew positive for fast response, courteous, professional drivers, and fair-to-low pricing. Many cite quick arrivals (often ~30 minutes), efficient unlocks, tire changes, and long-distance tows without upselling. Still, a small but serious cluster reports serious complaints—alleged intoxication, vehicle damage, poor follow-through, and a theft claim—so quality can vary by driver. Little to no data on inventory variety, yard organization, or ease of finding parts. Overall: good value and speed; verify details when booking.
Someone was sent to change my flat and he couldn't, so tried to get a tow truck, after 20 min on phone he informed me that I had to go through onstar to request tow truck and as I was on phone w onstar he drove away!!! Not checking to see if I was ok or set up with tow truck, nothing. A female on side of road by herself.
After calling countless "24 hour towing companies" and getting nowhere, Branham's saved the day by providing a very long tow to a rural area. They could have charged us a million dollars and in desperation, we may have paid it, but they didn't. They were fair, kind, respectful and professional. 10 stars from me for this company!
This review is for Jason. I got a flat in the middle of the night and all the companies I called gave me an ETA of 2+ hours. Jason came in 30 minutes and had me back on the road even quicker. He was professional and friendly. I would recommend him over any other towing company in a heartbeat.
Great company, did the job fast and efficient. The driver was pleasant and didn't try to talk me into things I didn't need just to get more money out of me. Thanks for the great customer service!!!
They were such a lifesaver, they came out fast and got me back in my car in time for work, I could not afford to be late !!!! Thank you for your service!!!
I was looking for a company to tow my car from my place to the shop. A friend recommended this company. In the midst of morning rush hour traffic the driver had arrived in under 30 minutes. He was a very nice guy and was funny as well. You could tell he really loves his job by the way he done it. He was very professional and knowledgeable about my car. The place is not a bad price at all. I would strongly recommend this company to anyone who needs automotive assistance. Thank you for your help and service.
Worst experience ever. Driver showed up after hours smelling like alcohol and dragged my truck up on the tow truck and messed up the bumper. Broke a light and when i called in they said that is what you have insurance for. To top it off the driver said if i gift exchanged my wife they would pay for the damages.
This guy is a thief, my tire popped on the free way and he came and put my spare tire on but he stole my good rim to my car, have yet to get it back, horrible service.
They were really good at getting me some road side help when my tire blew on the highway. And they come in a good time frame.so I would say if you need help definitely call them .
Great Experience! The driver Jason was on time. He did a great job towing my vehicle from my house to the auto body shop. Great Customer Service. I would highly recommend this towing company!!!
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