Fix Auto Columbus in
Columbus Grove (OH)

Fix Auto Columbus fixed my car and I can't express how fantastic they are! They got my car in earlier thank expected and finished in a reasonable amount of time.They exceeded five star service.They were warm and welcoming...professional and very kind.I recommend this shop if you want exceptional service. THANK YOU FIX AUTO FOR OUTSTANDING SERVICE!

Took my vehicle here during a claim. It was quick and easy and they fixed my vehicle way earlier than expected. Would recommend them.

Quoted 1 week for full bumper repair and was completed on time with outstanding results! Highly recommend fix auto columbus for great communication and beautiful work!

My experience with Fix Auto was amazing! Hopefully, I don’t have to see them again but if another unforeseen circumstance was to happen, I’d be back in a heartbeat. They made the back of my car look like new! I appreciate them going above and beyond and cleaning the outside of my vehicle. The customer service was a bonus, everyone I came into contact with was a light!

Outstanding workmanship, effective communication (Lisa responds quickly and accurately), shop is clean, well lit and organized

After trying to get a number of auto body repair shops to replace my 2007 Cadillac Escalade EXT rear quarter-panels (both sides) without success, I went to Fix Auto Columbus. Chris talked me through the correct repair process and immediately agreed to repair my truck. They went above and beyond my expectations and stayed well within my budget. They showed me the old, rust damaged quarter panels, explained why they failed and also explained their replacement/painting process. The repairs and the paint were perfect. I am more than pleased. I highly recommend this body shop. Thanks, Fix Auto Columbus. Great Job!

They did a great job and even cleaned up my car! They cleaned the outside, and wiped down my dash, and interior windshield. That was a great surprise!

Went in for some damage of a side mirror, hood, bumper and they were great. The pointed out damage that I didn’t notice. They worked great with my insurance company. They went above and beyond to get it fixed right. They treated my truck like it was the own. I would highly recommend them to anyone. Ken Rhinehart

Everyone was helpful and they knew their job. My car looked great. It was a good experience as good as it could be when your car is getting repaired.

This, unfortunately, is the 2nd time I've used them for repairs on my vehicle. They do great work, keep you apprised of what's going on and clean and shine your vehicle before they return it to you. Looking better than new.

Communication was excelent. Great customer service. Car was fixed sooner than the time i was given.

Fix Auto was helpful in coordinating with my insurance company following my vehicle being declared a total loss, and I appreciated their communication throughout the process. However, during my first inspection of the vehicle—approximately two months after it had been in their possession—I discovered a medical marijuana container under the front passenger seat, and the interior had a very strong odor of marijuana. This was extremely disappointing and concerning, as I expected my vehicle to be treated with professionalism and respect, even though it was totaled. While their assistance with the insurance process was satisfactory, the condition in which I found my vehicle significantly diminished my confidence in their standards of care.

I appreciated receiving regular text message updates with the status of the vehicle. It was also good that it was completed on the day promised. I would definitely recommend this shop to others.

Listen, I was in a construction zone and got a bucket dropped off a truck and I hit it 60 mph. They got my car in right away, parts ordered, in and out in a week. Once I dropped my car off less than 3 days. They took care of me and I highly suggest using this auto body shop. I'd say it's very clean, organized, welcoming, and best of all super fast. Thank you Fix Auto

Fix Auto did a PERFECT job on my Honda!! The paint job is perfection, they even cleaned out my car and detailed it! Inside and out!! I will always choose Fix Auto for my auto body needs or even detailing!!

This place ROCKS! They are professional and do great work. Lisa will tell you when your car will be ready and it is. I had to follow up due to a part issue. Not their fault and they were like, we'll stand by our work. No doubt they are highly recommended.

Repairs was professional and services excellent. They were fast and informative throughout the process of the repair .

Fix Auto is awesome. After a minor incident with my car, they coordinated with my insurance to get my car fixed ASAP and even helped coordinate with Enterprise to get me a rental. They kept me informed every step of the way. The quality of work was excellent and should, heaven forbid, I ever had another incident, they would be my go-to to fix it. The staff is extremely friendly and responsive, too. If I could rate them higher than 5 stars I would. Highly recommended!

Fix Auto USA did a great job on my car! The repairs were done really well, and they made the whole process smooth and stress-free. They even dropped me off at the car rental and kept me updated the entire time. Excellent service from start to finish – highly recommend!

We had a great experience! The greatest strength was their communication. They made it so easy to navigate the entire process. It was friendly, informative, and straightforward. The repairs/paint look great! They even washed and detailed the car. I would highly recommend them!

My car is like it never had collision damage. Fix auto is Very professional. When I picked my car up both times it was like a new car ! From the outside to the inside being detailed. The work was perfect and done fast! Communicated through the whole process. Best body shop out in Columbus ! I highly recommend!

Fix Auto Columbus has a staff full of consumate professionals. They kept me posted with regard to every step of the Progress of the repair. Fix staff is polite, professional and courteous, Most importantly the finished product is impeccable and comes with a lifetime warranty for as long as I own the vehicle.

A great experience with Fix Auto for such a bummer event as a car accident. Lisa, Jamie and others were very professional and explained the process and costs clearly, and are super nice people! And the body shop technicians did a fantastic job. The 10-year-old car looks like new!

My car was damaged by hail a couple weeks ago and my insurance company suggested Fix Auto and I so glad they did. They were professional, friendly and fast. They had my car for only 4 days and I had so much damage but it looks brand new. They took the time to explain all they had worked on and answered all questions that I had with no hesitation. I would definitely recommend this body shop to anyone. Side note: Lisa in the office made me believe in customer service again. Kudos to her too.

I was recently involved in an accident. Someone turned in front of me. I've never been in an accident so this was all new to me. I'm beyond happy with the service I received. I got updates the whole time about my car. When I picked it up I was extremely pleased with how my car looked. It was fixed like it was brand new I couldn't even tell where it happened at. My car was all shiny and cleaned. I got in my car and it was cleaned and smelled brand new!! Many thanks for the AWESOME JOB!!! Amazing service 👏 🙌

They did an excellent job on the body repair, but I do have an issue with the fact that the interior lights aren't working properly. It isn't a fuse (checked that). Has something to do with the wiring. In the picture, you can see that my door is open, and my lights aren't on. So, thanks.

The staff here is amazing and super friendly!!! Chris and Lisa kept me informed. My car was finished ahead of schedule. I highly recommend Fix Auto you won't regret doing business with them. i forgot to mention... MY CAR LOOKED SOOOO GOOD!!!