Excite Auto Repair & Towing in
Columbus Grove (OH)

Save yourself frustration.....go elsewhere. We spent over $10,000.00 to replace 2 manifolds. One was satisfactorily fixed and the other botched and had to be redone at their Waynes/Powell location. At that location they also addressed the flywheel whose problem resurfaced a week later. Owner offered to rebook at the problem, but, 3 strikes....you're out. Save yourself money, time, and frustration.....go elsewhere.

I am so incredibly grateful for Jeremy. He was a huge help! I had a bolt in my tire, which caused a flat, Jeremy arrived promptly, patched up my flat and had me on my way within 20 minutes. Would absolutely recommend, and I will be using them again if the time comes. Thank you so much!!!!

Yesterday we had Danny and Willie out to help us get a boom lift out the mud! They were very professional and we got it done within an hour! Highly recommend Danny and Willie, I appreciate you guys!

Jeremy was extremely helpful! He was able to remove a screw from my tire, patch it up, and have me up and running very quickly. Excellent service.

Big job with no hassle. I came across Excited in a time of need. My 2004 Honda Accord lost all power and needed a tow. After believing the car was “gone for good”, I kinda gave up. These guys simply repaired the drive shaft and it was like new again. Fast forward to last week, when we needed some major work done to our 2015 Acura RDX. I didn’t think twice. Excite was our first choice. We needed a new timing belt, water pump, tensioner, all 6 spark plugs replaced, serpentine belt and a few other smaller repairs. Christian and his team were prepared for our drop off and had the vehicle ready by the time we came back from vacation. The vehicle drives smoother with more pep, all for a very reasonable price. Great team with vast knowledge. Would highly recommend!

I just had a great experience with Excite. Kind and knowledgeable assistance, Christian took care of my same day requests, getting my tire leak repaired and also an oil change. Reasonable wait time and didn’t break the bank. I recommend this place.

I brought my girlfriend’s car in for an oil change. Service was fast and affordable, excellent customer service from Christian and the mechanic who performed maintenance on the vehicle. I would definitely recommend this shop to others

Spoke with James and dustin yesterday to buy a jeep. Explained I was dr8ving 2 hours to buy the jeep on lot. He sold right before I made it to the parking lot. Dirty car salesman. Do not buy from here. They d9 not stand or morals or common curiosity. He could of called and told me he sold before I drove two hours.

Incorrect diagnosis. Brought my car to them twice. The first time, no diagnosis done because mechanic thought it was just something loose on the battery. Second time, they did a diagnosis, charged me $100 for that. I brought my car to the collision center that did my repairs after an accident and they found the problem (which was not what Excite sent me an estimate for that would've cost me $1500).

Jeremy C came out to tie my vehicle for Triple A service call. And he was great. He went above and beyond. He made sure to put my anti theft bar on my Kia whn he dropped it off. And sent pics. I definitely will recommend this company to my friends and family! Thanx again!

Taking a minute to Thank James, Jacob and Skylar for repairing my sons car and getting "her" back on the road! Put her on the road the first time out the gate over 100 miles with NO issues! And for a new engine, that could have been problematic, if not done correct! Therefore, a great review for this team at EXCITE!

On November 2nd, I was rear-ended and Dennis, Devin, and Jason from Excite Collision took care of everything for me! They made working with the other party's insurance carrier painless and easy and their work was stellar! They even assisted me in filing the seldomly utilized "Diminished Value" supplemental claim for the lost resale value of my car. I send my clients to them too, because I'm confident they'll receive the same level of honesty, care, and service, because they've shown nothing less!

Just wanted to say... you serviced my vehicles between 2010 and 2015 I always trusted you to do an exceptional job to ensure my vehicle was safe to drive and be fair in pricing. Recently, I referred someone very important to me for a repair on wiring to head lights. I can't tell you how disappointed I am. If you are asked to pay $1700 of your hard earned money, you expect a good and complete job. All your shop did was exactly what he did before coming to you for professional help(just slap it together). There is no way the front end of that Hummer was taken apart like you said you needed to in order to charge so much in labor the cables were just tapped back together the bulb didn't even match the other(cheapest kind you could find) and the flood light didn't even come on. After driving it for only 1 hr in the dark, guess what? it went off... giggle the cables and it comes on... less than a poor job. You robbed this man! We trusted you! We don't tell businesses how much to charge for service but if we agree to pay, we expect for the job to be done and done right. You failed to do this by 100 miles. Shame on you for this and shame on me for referring him to whom I said would take care of him and is worth the $... NEVER AGAIN! SERIOUSLY YOU SHOULD BE GIVING HIM A REFUND....YOU KNOW IS THE RIGHT THING TO DO...THE TRUCK TODAY IS EXACTLY THE SAME WAY AS IT WAS WHEN WE TOOK IT TO YOU WITH THE EXCEPTION THAT THE CABLES ARE KINDA SLAPPED/ PUT TOGETHER! I've never been so disappointed at a business as I am at yours. You robbed this trusting loyal customer $1700.

I was stuck in the snow storm on 2/16/23. I have never been in a car accident before, and I had my 12 year old daughter in the car. Another vehicle had swerved into my lane, and I had to crash into the tree line to stop a head on collision. It was the scariest experience of my life. There was approximately 6 other vehicles disabled on the road with me. We were on the bottom of the first hill on Cooke Rd. in Clintonville. Someone recommended calling AAA, and I remembered I had a membership. When I called AAA, my expectations could not have been lower. There were accidents all over the city, and a tow truck can only do so much in a snow storm. I didn't think they would be able to help, and I was expecting at least a 4 hour wait. I also didn't expect the guardian angel that showed up. Tyler from Excite towing called me within 45 minutes, and he immediately understood the situation. He told me everything was going to be okay, and he stayed on the phone with me until he arrived at the scene. Not only did he get my vehicle out of that mess, he stayed until every single person was helped. He single handedly saved all of us. I will never be able to tell Tyler how much he helped me, and I thank God every day he is the one who took the call. Tyler, may God bless you with health, wealth, and happiness ❤️

Had to have a car towed off the freeway at night for a flat tire. The car sits very low to the ground, but the flatbed driver knew what he was doing and did a great job. He was very friendly and courteous. The next day the tire was taken care of and I was back on the road. The service manager was very nice and the technician did a great job.

12/13/23 I have been in Ohio visiting, and discovered that I had a grinding noise in the front end of my truck. James was able to get my truck in within a moments notice and had it back to me within a few hours in order for me to head back to Texas the next morning. To say the service provided was phenomenal, would not be doing them justice. They more than exceeded my expectations. I will definitely use their services in the future, and refer them to anyone I know. Everyone deserves a pat on the back for going above and beyond

I was Rescued by driver Jeremy C from a busy highway on my journey home ( many more miles yet to go ). Not only did Jeremy provide a service solution he also brought me to a hotel and they will do the repairs in the morning. His kindness is greatly appreciated and I feel confident in the service I will receive. They are AAA affiliates.

I can't begin to tell you how great these guys are from the time I made my first phone call with a broken down car they came they picked up my vehicle and I'm sure they're going to fix it to the best of their abilities I ended up having to be rushed to the hospital for a stroke and I missed their tow truck and they were not mad at all they understood the situation and they send a guy back out to pick up my vehicle again once I made it home do yourself a favor call these guys they're amazing they'll work with you and they really care for their customers I highly highly recommend them thanks guys for the great job I can't wait to get my car back

My starter went out on my car and my insurance company sent Excite Auto Repair & Towing to help me out. I was blessed to meet Smitty that day. He got my car hooked up fast, took my car where I needed, and provided great conversation along the way. I know that’s not usually what people are looking for when they’re having car issues but I was grateful for him being personable and helping me out in my time of need. John, please keep Smitty around! He’s definitely an asset to your business.

I was at Easton and my car wouldn't start. I don't have AAA or any other roadside assistance for my vehicle. I quickly looked up a place that could tow my car for a reasonable price and Excite was one of the places populated by Google. It was a double win when I saw they do auto repairs as well. They got to my location/vehicle within 45min. By the end of the day, they had my car running! Throughout the whole process, communication was top notch! All of the work was done at very fair or competitive pricing. We would definitely use them again for other automotive repair needs!

I would recommend taking your car anywhere other than this shop, especially if you’re a woman. Not only are they deceptive, they are also unbelievably overpriced, and probably the slowest service I have ever had. I was using their service to tow my car to another shop and the tow truck driver convinced me to let him take it to excite. Worst mistake I have made regarding my car and I wish I could take it back. Over a thousand dollars down the drain for a car they couldn’t even fix. And the man who answers the phone is rude and incredibly condescending to women. Don’t go here. Also, they will charge you $65 a day to store your car, even on the days it spends on the lot waiting to be worked on. They didn’t tell me this until the bill was due and quite frankly told me the opposite up until the last minute. Very shady.

I just called spoke to Dustin to tell him how nice and professional John and the driver was to me last week . Today I needed a tow and I use my insurance company again, and they sent a different company out. this company was not as professional as excited I told them I need 5 minutes to come out the house and give them the keys to my vehicle because I was still working. This other company would not wait 3 minutes and left, I heard them in my neighborhood and they refused to come back so I called excite to thank them for their kindness and professionalism

Friendly service with an attention to detail. They asked before doing any additional work, and the work was quality craftsmen. I will recommend excite auto repair to all my friends.

I recommend this company. Very friendly and professional. They gave me recommendations on what I could do to the car based on what they saw and what needed to be done. I got good estimates and what if estimates on other issues that may arise based on when they got into working on the car. I will definitely consider them for work in the future. A friend of mine recommended them as she had been going here for a long time. I was very happy with the results.

I have been a customer of Excite Auto for around 6 years to take care of my older car (2006 model) and some other family cars. Dustin, Ed and the team are extremely knowledgeable and trustworthy. You really feel like they have your best interest in mind. Unlike others esp. dealerships, they provide you options and listen to your individual needs, budget and objectives with the vehicle. The results and the experience have been great. Keep doing what you do, guys!

This is absolutely the best experience I have had with a mechanic. He went over the entire car and let me know EVERYTHING that needed fixed. Then he let me know what needed attention asap and what could wait if I needed to. He explained what each part did on the car in simple terms I could understand and what to expect when the car was finished since I had to wait on a few of the repairs. His prices were very reasonable and I would highly recommend this place to anyone looking for a good mechanic.

2016 Update: Four years later, and this is still the best auto mechanic I have ever worked with. They have integrity, excellent communication, and great staff. 2012: Their rates are very fair, and they did great work! I was pleased that we received our car back earlier than promised, and the staff was very pleasant. There were no surprises, and the car looks and runs great. Thanks for keeping my family safe!