Batteries Plus in
Columbus Grove (OH)

Company called me today to cancel an appointment I made for a phone screen replacement. Very annoying, because they could have called me yesterday to let me know, not the day of the appointment, hours before. The guy who called suggested I go to UBreakIFix instead to fix my phone and said that my phone insurance should be able to cover the appt there. After contacting my insurance company, I found out that they would not cover the same service with UBreakIFix. The guy on the phone, was nice, which is why I left 2 stars. But my annoyance wants me to leave 1. He mentioned this has been a recurring issue for their business. Well, if that's the case, please call the appropriate parties and fix it so it doesn't happen again and inconvenience more customers.

Great Service and friendly staff.

Dead car battery in single degree weather in my daughter-in-law’s vehicle. Jackson was alone in the store due to other employees calling off work. Yet he was able to replace vehicle’s battery while balancing other customer service needs and all the while with a pleasant, positive attitude. It was his 5th car battery replacement in 5 degree weather and in the first 2-3 hours of his day. I would return to this store solely based upon Jackson’s attitude and customer service. He is a very positive ambassador for your business and an excellent representative of your brand.

I went to BP Scarborough early today. I needed 2 key fob batteries. I had received a text to get 15% off, but could not find it. The clerk,(I wish I had his name). Was so helpful and allowed me to use the 15% off coupon anyway. He was so polite and sweet I I have always gone to that store for my needs and will continue!! Thanks for making me feel special!

Brendon went above and beyond to help my husband and I today. From our interaction on the phone to the customer service performed in the store. I will definitely be going back to this location. He was truly a very pleasant employee!

Repaired my S23 Ulra screen here because it suppose to be Authorized store by Samsung. After couple months my phone which is Water resistances was water damaged!! I called them they didn't want to fix there problem!! I took it to other shop and when he opened the phone the glue wasn't done probably. Service not recommended at all

Had a phone repair done here. These guys are plenty busy and getting it done. I didn't realize how many other things this store carried. Hard to find lights, hard to find cords, chargers, etc. My phone is like new now.

My solar battery bank went belly up and I needed 4 deep cycle batteries like yesterday. Called them up—they had them in stock. Went to get them assuming I’d have to charge them up myself. Nope—they told me they were fully charged and ready to go. And they were—I installed them and all was back to well again. And oh yeah—the price was $100 less PER BATTERY than any other source I could find online. Amazing!

My family and I have been a customers (Scarborough Rd. location) for a while now. I took my 2 year old battery in today, and even though they said, after testing it, that they thought it was OK, they still replaced it with a new one. Super polite and quick, great customer service from Brandon (I hope I got his name right).

I will always go to this location when I need batteries. They replace my key fob batteries and the replacement comes with a warranty. The guys that work there are very knowledgeable with the products they sell. J. Wilson helped me.

Brought my watch in for warranty battery replacement. Fast, friendly,

I had the black screen of death on my Samsung Ulta 22 and I set up an appointment to get it repaired through my TMobile Insurance. I was expecting to have to wait a day or two but when I tell you John had my screen fixed in about 30 minutes! Dude is the truth I highly recommend this shop!

My iPhone wasn’t holding a charge. I called to ask about a battery. Ron answered. He was a tremendous help. I went into the store the next day. Ron installed the new battery and talked to me about my phone. I will definitely recommend this store. And Ron!

Hey Family, It’s Dirty BURKE with a clean review. I arrived literally the best customer service and MIL DIS They fix the car key phob quickly and good warranty. Thank you for your support. USAF VET CERT. Nick was very helpful and reason I would return. //

I wish I got the staffs name from Wednesday morning 8/14. The staff were very professional and friendly. I went thru the insurance I pay for through T-mobile whish is Assurant. I originally scheduled my repair at the Grove City location, the staff there were very professional and apologized that they didn't have my screen part. They searched for the Scarborough location for the part, and I rescheduled online. When I went there they were very nice but they needed my NEW claim number bc the last one was closed out. I called Assurant which almost made me pay a new deductible (which last repair obviously wasnt completed), I had to argue the obvious reason until they waived that. At this point, so much time went by I had to reschedule again. I return and they say the tech won't be in until noon but Assurant scheduled me at 9. Another tech decided to fix my phone anyway and they had it repaired quickly. I was very satisfied with Batteries Plus. Shame on Assurant for putting their business associates and customers through so much. If I wasn't a professional who tries to see things from all sides, I mightve blamed Batteries plus and gave them a bad review. Through all of the frustration Assurant puts them through, they were very patient and professional. Kudos to the staff at Batteries Plus.

First come, first serve basis on all phone repair parts. Do not expect to get phone fixed day of claim approval. For a store that represents Samsung, it's frustrating to deal with such an indolent person in customer service and tech repair. Excuse after excuse, first they didn't have my phone screen type, then the repair tech stated he was the only one able to do it (he didn't want to), and then it was it was too late in the day (2 hours till close). Scheduled to have my phone repaired the next day and the tech was 30 minutes late to appointment. I requested to have a screen protector put on that I personally brought in, when I went to pick up my phone he told me there were NO screen protectors in the box. I opened it for him to show there was actually 3 inside. I wish I would've got his name, it was one of the most frustrating experiences. Phone screen looks great now, otherwise I will be back with an update.

Had to return a battery with ill fitting terminals. Clerk would not refund core. People in line and I didn't have time to argue. Check the cheap hardware before you leave. These are new prices for refurbished batteries.

Stopped by the reynoldsburg Ohio store to see if they could clean out the charging port on my mobile phone and was fully expecting to be told to make an appointment and come back or just leave the phone. Instead the friendly courteous employee took the phone and repaired it on the spot. Nice doing business with you folks, I and my wife will be back.

I saved a couple of bucks buying online and picking up at the store. And again for a vehicle battery that I had installed there as I recently had surgery. The salesman, who was very busy and friendly and was not put off having more to do

Ron is my hero, at the end of a hard work day I couldn't find anyone who would get me a battery without scheduling a appointment, except Batteries Plus, all because my man Ron, everyone said it was a 50$ installation fee because it would be hard to switch out, Ron had it replaced in 5 minutes, my battery was smoking and fumes spraying out, on top of top quality confidence and services Batteries Plus beat every price as well. Thank you again Ron I really really appreciate your hard work, your a EXTREMELY VALUABLE ASSET TO THIS COMPANY AND THE COMMUNITY!!!

My battery to my car fob died, so I called ahead to see if this was something they could help me with. Ron answered the phone and was very polite and knowledgeable. He let me know it was no problem, so I came right in. I ended up getting new windshield wipers while I was at it. Not only did I get a great price, but the service was even better! Ron replaced my battery, put on my new wiper blades, and I was in and out in less than 5 minutes. Thanks for all your help Ron! Will definitely be back!

I was looking for a specific AGM battery for my vehicle and this Batteries+ had it. I was able to complete online ordering and pick it up within 15 minutes. Ron, the associate there on this day, was super friendly and helpful. I will be back for future battery needs, especially since they carry some odd-ball ones.

Literally the best experience I ever had!! The Guy in the front (old Hibbet sports Gm) was so polite and helpful he made sure I got my discount and made sure I was comfortable while I waited. I was in and out literally in 25 minutes that was the best. These ar great workers here the world needs more people like them!

Greeted on my way in, Called ahead to make sure the battery for my car was available - Nick offered to set it aside for me. It was waiting on me when I got there. I asked to change the battery myself and was given the tools to do so and asked multiple times if I needed anything by the Representatives Carlos and Danny. Great experience and kind. Store looked great and organized.

Cody, who assisted me was knowledgeable, courteous and professional. He assured he was doing everything in my best interests and I believe him. I set up appointment on line & received 10% discount. Mainly due to Cody, but also because of price and wide variety in stock I have already tonight & will continue to recommend Batteries Plus to family & friends.

The two gentlemen that helped me with getting my phone screen and battery repair for my iphone were very nice and explained throughout the whole situation what would be happening and the warranties on the individual repairs. They were chill easy going people and cracked jokes with me. It was a overall very pleasant experience, now that it was I call customer service. And my phone looks great and is flourishing.

I had a wonderful experience with Batteries Plus! The employees all were so kind and friendly. Cody Lyle help me to get things taken care of with my key fob. He was so friendly, genuine and kind and extremely helpful!! :)While I waited they checked my car battery for me to make sure that I am set for winter :) I recommend Batteries Plus off Scarborough to anyone who wants an amazing experience!!