This rating is based on customer reviews, inventory size, pricing, and service quality
In St. Louis, MO, J & S Auto Parts trends positive: friendly, knowledgeable counter staff, fair pricing, and parts often in stock or ready on arrival. Many note quick, easy pickups and helpful guidance that saves money. Common themes: professional service, good prices, and decent inventory availability. Complaints are rare but serious—one review cites week‑long shipping delays and poor tracking/communication. Little info on yard organization. Overall: 90/100. If you need fast in‑person parts, it shines; mail‑out reliability is less certain.
I agree with the previous person, there is no way this place has a consumer rating higher than a 1 star. I waited over a week for my order to be shipped and they couldn't even produce a tracking number or knew who was shipping the item. Only thing consistent was we will get back to you in two or three days, we will have the tracking number then. I think they are possibly part of the Blaze Auto Parts scam.
The gentleman at the counter was great this is my second time visiting J & S and I'll definitely come again they went out of their way to help me locate what I needed and went above and beyond to explain the situation that I was in with my wheels being different sizes and financially show me another way so it would stay cheaper God bless them
Our mechanic who aided in buying parts was extremely knowledgeable on the part and installation, extremely friendly and easy to ask questions of, I believe his name was Jim or Jimmy. Because of his direct assistance, I have and will continue to refer people to J&S!
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