This rating is based on customer reviews, inventory size, pricing, and service quality
Imperial Tire & Automotive in St. Louis, MO scores 91/100. Sentiment is highly positive: reviews cite honest, professional staff, fair pricing, and very quick turnarounds (often 15–45 min). Work praised includes tires, flats, exhaust, converters, and alternators; used tires available and special sizes ordered same day hint at solid inventory. Strengths: clear communication, respectful treatment, and Sunday hours. Complaints are few—rude phone etiquette, trouble reaching the shop, an old mask gripe, and a 2025 ownership change—so expect fast, value-focused service with occasional service hiccups.
Imperial Tire & Auto on South Broadway is hands down one of the best tire shops in the area. The staff is honest, knowledgeable, and actually takes the time to explain what your car needs without trying to upsell you. I was in and out quickly, the prices were fair, and the quality of work was excellent. You can tell they really care about their customers and their safety. If you’re looking for reliable tires or auto service in St. Louis, I highly recommend Imperial Tire & Auto.
My #1 choice in the city.
If you don't want to pay premium prices for new tires, definitely buy them here. Even when I order tires somewhere online, I still have them installed here. High quality work at the best prices in STL is all they care about!
From out of town staying downtown. Needed air in all 4 tires and striking out all over. Places that had free air, their stations were all broken/out of service. Pulled in here and they hooked me up, saved the day. Thank you!
Guys helped me out by finding a slow leak on a tire. Slow leaks can be really difficult to find, but they did. Very easy to talk to. Had a sidewall leak, which means the tire is garbage. They had a used tire. Mounted, balanced, reasonably priced. In and out in 45 min. Great little neighborhood shop. Support these guys!
Couldn’t wait to write a review omg!! So i had my whole complete exhaust system stolen by some junkies im assuming, I originally thought it was my converters stolen but took it here and jim discovered it was my whole exhaust system! (They stole my license plates too by the way.. both of them.) Crazy!! When i first brought it in Jim gave me a estimate but said he is going on vacation and I was trying to get my car repaired asap. But all the other car shops were trying to lowball me and overcharge, which jim told me they would do. One shop EVERYONE told me to go to called Don’s muffler, tried to over charge me too! And she’s a woman! So i ended up waiting for Jim to come back from vacation, (worth the wait for sure)! I even brought my own parts which DID NOT FIT! I was so over it by this point! But he ended up finding the right parts and fixed my car for an even lower price than he offered before! So this is my go-to automotive shop from now ON! He had the car done in a hr and told me its not as quiet as it used to be but quieter than it was. I started the car and it WAS quiet like it used to be if not quieter, and runs so much better! Quality work, Jim is a very experienced mechanic and a life saver! They open on time and all the mechanics are hard at work! i am so thankful and relieved to have found this shop??
My catalytic converter was stolen this past weekend. I made calls to several places on Monday but Imperial (Jim) was the only one able to provide me with an accurate estimate over the phone. Additionally he was able to complete the repair on Tuesday. He stayed in communication with me after I dropped off my car and had an opportunity to inspect thoroughly. Another part was needed and he called me immediately with the cost and for approval.... In this day of subpar service, this company truly stood out for their true customer service, honesty and integrity!!! Cannot speak highly enough of this company! Thank you!!!
Fast and reasonable service for a flat repair. Would use them again in a flash. Wasn't too thrilled that the guy managing the desk wasn't wearing a mask, which would be for his customer's protection, but he was distanced enough except when paying the bill. Hopefully that won't be an issue much longer.
Called about a tire rim & he told me I had to go to a junkyard when I had already priced a rim at other places. The junkyard is not the only place to get a factory rim. Y’all should have better phone etiquette.
Great family owned business! The owner treats female customers with same respect and prices as men. He is always looking out for the customer. He finds the best quality at the cheapest price. Always fast and has great communication.This is what a real mechanic is made of!
Had alternator problems caused by oil leak, Jim replaced alternator, looked for leak, could not locate. didn't charge me for the 3 hours spent trying to find the leak. Trust him with my car, and i'm in it very day!!
Nothing to look at, but great, quick service. Had a flat that needed a patch. Drove down there and it was done and fixed in less than 15 min. They even take the spare off and put the fixed tire back on for you.
Great experience. They work quickly and prices are competitive. They were really friendly and I could not ask for more. I'd definitely like to endorse this as a good place to do business.
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