This rating is based on customer reviews, inventory size, pricing, and service quality
From the recent reviews available, South Town Auto Parts in St. Louis, MO scores 87/100: largely praised for friendly, knowledgeable counter staff, sharp pricing, and fast sourcing when a part isn’t on the shelf (often same day or next day). Shoppers say finding what they need is easy with staff help. Downsides surface in a dirty sales floor, one slow checkout that sent a buyer elsewhere, and a brusque parking warning that felt unfriendly. Inventory breadth is solid via quick orders; wait times vary but most visits are efficient.
Been very satisfied with them over the years. Very helpful and accomodating staff. Great prices for name brand parts too! If they didn't have what I needed in store, they got it for me quickly. They move at the speed of my need.
I've bought stuff from this place many times. It's filthy dirty - buy a mop and clean the dang floor! But during my last visit, they made buying spark plugs and Olympic event. I eventually left and went to AutoZone - I was in and out in 10 minutes.
Never even stepped foot in the store. I had just put my car in park when an older man scared the hell out of me at my window to tell me I could only park for 30 minutes. Hadn’t been there more than 3 ? Thankfully, I already knew how to read before he showed up. Not only is that not a great way to “greet” people, but you just put a bad taste in a fellow community members mouth. Work on your customer service skills, it’s 2025.
The absolute BEST.
Friendly, knowledgeable, efficient....AND...the best prices in town. If they don't have the part right then, they get it in an hour or next day. I truly wish I had found them.uears ago. Won't go anywhere else!
Absolutely hands down the best auto parts store on the planet. Been using them for almost 30 years and still get that wow feeling every time I buy something. Those guys are the most knowledgeable professional men in the business. Will never think about going anywhere else ever. Thank you guys. Dan from Franklin Specialist
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