This rating is based on customer reviews, inventory size, pricing, and service quality
In St. Louis, MO, Lewis Towing earns strong praise for fast, professional help, courteous drivers, careful vehicle handling, and often fair pricing; many note quick ETAs and clear communication. Complaints center on occasional no-shows, long waits, and a receipt/pricing dispute, suggesting inconsistent availability when busy. Customer service is generally empathetic and solution‑oriented. Little to no feedback on inventory variety, yard organization, or parts‑finding. Overall: 91/100. A reliable pick, with timing and paperwork the main risks.
Address:
10812 Galt Industrial Blvd, St. Louis, MO, United States
My driver was a helpful, good guy who looks out for others. (I was broke down, from out-of-state & not getting help at the auto shop where I was. He got me towed to a reliable shop & saved me from junking a good vehicle!)
called them for thursday to make sure they could tow my car monday. Told me call them monday morning theyd be waiting on my call. Called them 5 times they never picked was forced to use another company.
0/5 stars. Shiesty. Quoted me $120-125 for a tow over the phone but charged me $90 in person when I just needed a jump. Won’t send me an itemized receipt for my insurance company to reimburse so I’m stuck with the cost.
Let's just say I got stuck in a tight spot. After four days I was feeling hopeless. Lewis towing showed up and despite the abnormal conditions never quit until they pulled the van to safety. It felt like Christmas morning.
The owner of Lewis Towing is an #EarthAngel. If he was metal, he'd be gold. If he was a gas, he'd be oxygen because he breathed new life into my faith and helped restore a measure of my faith in humanity.
Fabulous excellent service got me out of a jam that another Tow Truck company put me in last minute came right away loaded up my 65 Mustang that have been sitting since 1977 in a back yard onto a car hauler trailer and did it within an hour and care. If they lived here in Texas, they would make a killing. Thank you again for all your help
Josh was fantastic. He was prompt and accurate on his estimation for arrival. He was very polite and professional, I felt extremely comfortable with his skill set and safety mindedness.
Having to tow my car three times in the last week wasn't fun at all. The first time I hired Lewis Towing they were reliable, timely, and professional. Had a great experience considering the circumstances, and I appreciate the way they handled my car.
The second time I called for a tow, I waiting almost 3 hours. Guess they were just too busy. Would have appreciated being told they could not make it though, as this would have saved me three hours. Ended up calling another company.
Fantastic service! After dealing with my insurance for 2 hours to not even get an eta for towing I called this company and they arrived 20 minutes later! 1 hour later and the car is dropped off after making a pitstop and I'm satisfied and also great pricing!
I called this company after the 1st company never showed up and wouldn't answer thier phone. THIS COMPANY WAS FANTASTIC. VERY FRIENDLY..WITHIN 5 MIN OF CALLING THEM I RECEIVED A CALL BACK FROM THE DRIVER. HE WAS AT MY DOOR 15-20 MIN LATER. WHEN HE DELIVERED THE CAR TO THE SHOP. EVEN THE SHOP STATED HOW WELL THE DRIVER HANDLED MY CAR. THEY STATED THAT THEY WILL START RECOMMENDING THIS COMPANY AS WELL..WELL DONE GUYS ..I WILL DEFINITELY RECOMMEND YOU IN THE FUTURE
I had a flat tire yesterday and needed a tow. I was able to set up a time later in the day for when I would be available for towing and he arrived right on time. He was very efficient and made the process go smoothly and easily. I would definitely recommend.
I called to arrange for a tow later in the day. The gentlemen that answered was very professional and helpful. He said to call about 30 minutes before I needed him and he'd be there. He showed up right on time. When he got there, he tried starting my car one last time and miraculously it started. He didn't charge us anything, even though he made the trip out to my car! I didn't wind up needing him this time, but I've saved the phone number for future reference and would highly recommend them if you need a tow!
if you EVER need a tow,, these guys should be the first people you call. plus the owner, Lewis, is super sexy, thou his brothers not bad to look at either.
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