This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Liberty Auto Parts & Salvage in St. Louis, MO earns 74/100 with sharply mixed feedback. Many praise quick, polite service—especially fast, affordable tire and auto-glass work—and helpful staff who find the right parts or point you elsewhere. Strengths: fair prices (often), short waits, and some honest sales. Common complaints: poor workmanship on complex repairs, messy handoffs, missed callbacks, price changes, delays pulling parts, and a few rude interactions; one note of very high pricing on a headlight. Inventory seems hit-or-miss; yard organization is unclear.
If I could give them a zero, I would. I called to ask a question about my vehicle, and the first thing I was met with when he answered the phone was, “Gotdamnit.” I asked him how his day was going, and he replied, “I’m trying to put this battery together, and every time I do, the phone keeps ringing. What do you want?”
There is no way on God’s green earth I would take my vehicle there to be worked on with that type of behavior and mentality.
My mother was in need of a tire replacement and Liberty Auto Parts came through for us! Tire was in great condition and came with a good price! Thanks for the great service!
I had an issue with the exhaust muffler on my car. Mike was very professional and friendly. He helped me get the right part, and when I got it, he was able to put it together in a few hours. Also, the labor cost was very reasonable. I highly recommend him.
This is the place to go if you in need of fast tire service and affordable tires. Make this your first stop on CASS ave! SUPER POLITE and GREAT SERVICE! HIGHLY RECOMMENDED
Was looking for a 5.7 vortec for my truck and a bumper for my 2013 Hyundai veloster,they didn’t have the engine but he led me in the direction of my bumper, Would purchase from here.
Worst place to go there. Never ever go there. They will not fix your car. I fixed my truck there fan clutch when they were removing fan clutch. They damaged water pump too. Because they don’t have a special tools. They made me to change the water pump, fan clutch and wires and as soon as I leave the place think fun latch cut the wires. I gave them $1800. When I went to New Jersey, I fixed it the same thing again.I paid again. When we remove fan cluch it was all damaged. They don’t know what to do and they’re also very rude. They’re not giving me money back.
I called for a wiper motor and linkage for a 2004.Ion, the guy said he would call me as soon as it was pulled.I called the next day.Still hadn't been pulled here.It is 4 days later.Have not heard nothing.How long does it take to Pull It I know how long it takes i removed my old one in 15 minutes
I took my car for a tuneup and replace oil cover gasket and the job was poorly done . They did not connect hoses to the intake runner .. They did not put the clamps on hose that send the antifreeze also the reel screws were missing.. They didn’t tighten the reel down which caused my car to run hot .. I had to take car to someone else to fix the damage they caused.. I have video to show them the damages they cause.. I requested $50 from the owner to pay for their mistake and was denied.. Ladies Please Be Careful
I call up there to get a part they told it it would be only 45 dollar and it would be ready buy Monday at noon went up they didn't have the part ready an charge me 75 dollars instead of 45 like they said it would I would not recommend this place to anyone especially if there going to lie to people
They installed a motor for me and they just left my vehicle full of oil on the inside, parts was missing found bolts and screws on the inside of my e250 econoline front end wasn't put together properly. If you paid me to do a job I would do it like I'm supposed to and give your vehicle back the way it was given to me. The guy argued with me saying things weren't on my truck when I brought it in like I'm oblivious to how to work on vehicles or I don't know my truck but never again. Thanks for costing more money to fix what you guys screwed up and taking parts off my van like I don't know they were there. HE'S A GOOD GUY BUT HE DROP THE BALL ON THIS ONE
They have poor customer service. When you ask them to order parts for you they will lie about when the part going make it and not do anything to help you. They are rude and I wouldn’t go there even if your last option
Super nice guys...got a rim and tire. Thanks Magic for putting it on my car and switching out the rim and tires when they weren't the right ones. He even put it on. Thanks Liberty for making a bad day a little better :)
Enquired about a used headlight assembly. Was quoted a price 11 times more than all of the other local Auto Parts yards. They wanted more than the cost of a new one. Have they no shame ?
They stole $20 from us after they gave us a piece that was missing a part, were very rude about it and told us to take them to court. I would give zero stars if I could, I would not recommend this place they are thieves trying to sell junk. They have terrible customer service and not much knowledge on the pieces, highway robbery. Take your money elsewhere.
I love this establishment!!
These gentlemen are like 5 guys in a man cave on Tuesday night . They always welcome me and make me feel at home . Prices are great and they go above & beyond to ensure their customers leave happy !!
I'm gonna take them a surprise next time. They sure deserve it .
Bravo Liberty
Kinda lack on the customer service priority. Was greeted, but then they took a call and ignored me for 10 minutes. Once call was over they did get my parts quickly.
I really would not recommend this place they are very rude and unprofessional. I called in today for a part the guy told me to hurry up and come and get it they will take my part off my car for me (which is there logo) he told me that I needed to get here in the next 30 minutes or I will not be able to get it. I came all the way to this location for the guy to tell me that the part was broken and that he no longer has the part for me proceeds to say if I had caller ID that he would’ve called me back ! Such a waste of time and money!
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