This rating is based on customer reviews, inventory size, pricing, and service quality
RVA Used Auto Parts in Richmond Heights, VA draws mixed feedback. Overall: 70/100. Strengths cited often include friendly, knowledgeable staff, low prices, and a decent, frequently refreshed inventory in a self‑service “you pull it” yard (bring tools). Shoppers say it’s usually easy to find common parts and tires. Weak spots recur: phone/communication issues, brief or rude interactions, inconsistent over‑the‑phone info, long waits for pickups, and occasional claims of offensive conduct or questionable practices. Yard can feel confusing, but value keeps many returning.
Address:
4215 Jefferson Davis Hwy, Richmond, VA, United States
Great people, Easy to work with and reasonably priced used parts. The typically have fresh inventory daily or weekly. It's also great It's right here on Jefferson Davis highway.
Just remember that this is a "YOU PULL IT" and to bring your own tools. I didn't know the first time I went, but the people the go there are also nice. Someone lent me the tool I needed. Management was really nice as well. Great place for used but good parts.
Great selection of newer cars because they get all the stolen cars in the city. Sometimes they crush them to quickly to avoid the police having evidence. Nice little hidden gem.
Waited all day for someone to come pick up a car. Never came. Husband called to see if they were still picking up but was told it would be the next day now. The lady at the front desk isn't very helpful and very rude. Asked to speak to the manager/owner and got hung up on. Had a great experience last year but will never be doing business here again after today.
The owner is very weird and they act like they don’t have time to look threw their inventory and he told me he has to watch black people cause they steal
Good service and good prices, friendly staff. No the biggest yard but its not small either. I have purchased body panels for my Toyota Camry here twice and i'll be back for sure!
This place can be a bit confusing.... They sell used appliances, new mattresses new bed frames and then on the other side they sell Auto Parts and used cars this is very confusing
Call looking for a part the gentleman said oh I'll get back to you I got to check on my lot 4 days went past call back up there lady said oh he didn't call you back because you didn't have the part that's not very good customer service I would not recommend this company to anybody
I don't know what kind of business this is but when you call you never get an answer you go there and you pick a part and they try to charge you as if it's a new part if you can check out Chesterfield Auto Parts instead just my advice.
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