Top Level Diesel, LLC in
Richmond Heights (VA)

I was having an electrical issue with my trailer. It took roadside 40 minutes to find someone to come out to me. He called Everyone in the area. Paul had the issue fixed in minutes. Everyone else was to scared to touch it refusing to come out. Thanks to Paul and Top Level Diesel. Skip the rest and call the best.

This is great shop they did good job replacing my seals and air bags. Prices were good and they took the time to make sure all my concerns were addressed. Preciate the work guys and the friendly customer service.

Came out for an air leak repair and fixed and then it started leaking again. They came back out the next day waited for me to unload and fixed it for no charge very nice guys respectful and awesome work will have a repeat customer

I contacted Top Level Diesel based on the good Google reviews. Not being from the Richmond VA area I called around trying to arrange for a reliable diesel mechanic to do a pre-purchase inspection for a CAT 3126B engine on a partially converted schoolbus RV that my husband and I were considering buying for our 3rd act passion project. Dustin did not disappoint! He arrived promptly to the prearranged appointment to check out the vehicle motor and systems. He gave us his unbiased opinions on its condition but also really listened to our intended uses and thoughts and provided his input of mechanical expertise which is exactly what we wanted and needed to make an informed decision about the purchase. Moving ahead, we made our deal and did not hesitate to put the bus in his hands for a complete preventative maintenance. He was accomodating by making sure our vehicle made it to the tire store and a fabricator for a custom heavy duty hitch install. When it was ready for pick up we flew back to Virginia and Dustin was waiting and available to answer our questions and pick up. During our 900-mile drive home, Dustin responded promptly to texted questions about the engine performance. We felt like we had a mechanic on call. THAT is a lot of peace of mind. Finally arriving home with no incidents, I highly recommend Dustin and Top Level Diesel, LLC as knowledgable, experienced, trustworthy outfit, with professional dealings throughout as well as reasonably priced. And finally, on a personal note, Dustin is an extremely polite and respectful young man. We will definitely use Top Level Diesel, LLC services again. Maholo Dustin!

Clay, Clay , he’s the man if he can’t do no one else can Lmao I what to thank big Clay over there a top Level Diesel for help me and getting me up and off the road so quick and safe thank you for being one of the good guys out there and being professional and bringing good energy to my already stressed out day I would have given you a 10 star rating but it only go up to 5 I recommend anybody that needs a Wrecker tow truck in Virginia give these guys a call and get the job done

Was on a work route headed back to richmond from va beach & my box truck started to slow up as the engine light came on so I pulled over got my manager to call a tow truck. I say that to say that this company was excellent with their service Clay who was the driver was very efficient with everything from gwttin to me at the time he said he would to gettin my truck in the air he was great overall & i highly recommend if u need any towing to go with top level towing & promise Clay will get you squared away in no time ??

The best service. We had a truck break down in PA. After the shop their couldn't fix the problem. Clay took the time to tow the Truck from PA to RIC for us. They were proactive and took a huge burden off of our logistics. Knowing the vehicle is in there care sets our work at ease.

Love these guys! We needed an out of state tow for one of our company trucks and Dustin sent his guy, Clay right away. They made the hassle of a breakdown much easier. This is the 3rd time we've brought a truck to TLD and we always met with helpful advice and mechanical expertise!

You will get multiple calls to pick up equipment. Upon arrival work still isn’t complete! (broken parts & Dustin won’t even make right what he or crew did). Be certain to open your hood & check in detail. Top level diesel is money hungry & will try to not preform work that is approved on estimate! Guess paying $10,000 cash for maintenance has no credibility

Had a stressful day and I was stranded by my work truck breaking down. Clay at Top Level Diesel reached out to me multiple times to see if I was okay and nothing more than professional the whole way home. If you need good conversation and professionalism call my man Clay.

Appreciate CLAY and Top Level Diesel for coming to get me from the side of the road. Towed my truck & trailer loaded to my parking spot and to shop. Price was pretty reasonable. Would recommend if you need to get towed.

Our driver hit a deer and damaged the truck. The folks at Top Level went to where he was on the side of I-95, towed him to their shop, and made sure he got to a hotel room. Purchased the parts for the repair locally & got our truck road worthy. Great guys to work with.

I found this company online and based off of their reviews, l figured l would give them a try! My truck had after treatment issues, so l called and came in. The owner was very upfront and knowledgeable on what my truck needed! Honestly, probably the best customer service l have ever received at a shop! Shout out to Dustin( the owner) and his team for taking care of me and my truck. The whole staff is very friendly and knowledgeable. They fixed my truck with no issues! I’m definitely a returning customer! HIGHLY RECOMMEND!!! They go above and beyond for their customers! Special thank you to David (the office man)

Top Level Diesel stands out in the professional diesel service industry. From start to finish, their team exemplifies a higher standard making every interaction a seamless experience. One of the most impressive aspects of Top Level Diesel is their remarkable ability to foster a cohesive team dynamic. Despite the challenges of coordinating a group of individuals, this company's team operates with unparalleled energy, showcasing what true teamwork looks like in action. When it comes to turnaround time, Top Level Diesel is transparent and honest. Their efficiency in completing projects is commendable, ensuring that no time is wasted in delivering top-notch service to their clients. Their effective communication truly sets them apart from others in this industry. As a cohesive unit, the team ensures that clients are kept informed every step of the way, offering transparency and trust throughout the process. In addition, Top Level Diesel is remarkable in getting the job done right the first time. Their straightforward approach eliminates any ambiguity, guaranteeing that tasks are tackled head-on with precision and expertise. If there is ever a concern, it is addressed with 100% satisfaction. Integrity lies at the core of Top Level Diesel, as they never compromise on quality by cutting corners or resorting to evasive tactics. Every aspect of their work is characterized by honesty, reliability, and a commitment to excellence. This dedication verifies their commitment to customer satisfaction. Lastly, Top Level Diesel is a shining example of professionalism, teamwork, and integrity in the diesel service industry. Twan’s Transport appreciates such an incredible bond and partnership. We look forward to many years of working together. Thank you for everything you do! On behalf of Twan’s Transport LLC Antwan Jones, Owner & Manager

Grateful for being steered in thru direction. My newly acquired Dump Truck had some issues that I discovered while driving it back home from the dealership in MD. Stopped in Richmond (half way from home) at a friend’s to be safe. Googled a diesel repair shop….found them. Outstanding service, prices, staff and facility! Dustin, David and Kevin are solid dudes. A pleasure to work with. Highly recommend this facility.

Dustin was easy to work with. He was honest and upfront on his rate. He gave us an accurate timeframe on when he could get to the truck to work on it. He fixed the electrical/fuse issue we had and got us back on the road. Great service. Took my Call at 9pm at night!!

We had Dustin work on our 22 579,he did a pm service and run the overhead.We called him on very short notice he said come on.He stayed late just to get us taking care of.We have been looking for someone that's honest every charge was exactly what he said from the start. we appreciate it.Thank you Dustin from Mitch and Jenn

My 06 Ford diesel had a catastrophic coolant failure while traveling to Florida. Even though pickup trucks are not their specialty, they took it on and did an outstanding job replacing my radiator and some hoses. They worked for hours to make sure it was road ready. The guys are amazing. I can’t say thank you enough. It’s a shame there are only 5 stars here. I would give them 50 stars! Special thanks to Kevin for your hard work and skill

I love these guys. I first meant Dustin on a on road called. Within minutes he figured it out and got my truck back up and running. I took my truck to them for some front end work they fix that and they realize a problem with my truck that another mechanic shop had done. Long story short they fix the problem and talk with the other shop and explained to them how they messed up my truck and the other shop agreed to pay Top Level Diesel to fix it. These guys love what they do. Their customer service is the best and they have the best prices around. Kevin thanks for being so passionate about my truck. My mechanics for life?. And thank yall for taking care of my truck. ?See yall soon

We broke down on I95 on a Friday in 5pm rush hour traffic Dustin At Top Level Diesel worked hard to find a tow company willing to tow our truck and trailer loaded with 45,000lbs in rush hour, after getting to his shop they quickly diagnosed the problem and we had them do a rebuild on our Detroit motor. They did an excellent job, Sent us pictures and kept us updated,Dustin and his team worked long hard hours to get us up and running again.we also had them build a custom exhaust on our Cascadia and it looks and sounds great , we highly recommend them to anyone in the Richmond Virginia area.They are by far Top Level ? thanks again Dustin and your team we will definitely be back in the future!!!

Ladies and gentlemen, don't give up just yet, call Top level diesel, they most certainly gonna get it done, very professional, extremely knowledgeable, shout out to Brandon, got to my truck , hands on right away got me back on the road in 20 minutes this is after 2 failed attempts from a company called 24/7 service and another mobile truck repair guy, highly recommended

Found this company on the Truck Down app and decided to give them a try. I was thoroughly impressed with their work and expertise. Reached out to them at 8:30a and was back to work at 10:15a. Usually takes a Love or TA 4-6hr just to get to you. Dustin was very knowledgeable and identified the problem immediately. I love these guys service. Going to get an inverter installed with them next. Highly recommended!!

We're from Memphis & our truck broker down in Richmond. Dustin / David were the BEST we've worked with in years. Very reasonable prices and top notch mechanics that know their stuff. Provided great communication and treated the truck as if it was their own. They went way over and beyond to help us out. Highly recommend.

I have been using Top Level Diesel for a few years now for a varies number of repairs and general preventive maintenance. This last week Dustin and his team proves more over or why the name of “Top Level Diesel” is the name of the company! I started having transmission faults come on and Dustin said the clutch needed to be replaced. I move the military personal and I’m on an extremely tight schedule as all truckers are yet I’m booked now until the end of August booked. With this being said Dustin and Kevin had the parts in hand the next morning. They stayed open for me the next day until 11:45 PM getting my truck “America” back on the road! The level of service, knowledge, professionalism and understanding to the American Trucker in getting them back on the road running is “TOP LEVEL”!

Truckers, if you're in need of quality work in this area - give Dustin a call. Top Level Diesel is looking out for the driver like it used be. Good quality work at fair cost. TLD is thorough, honest, and efficient.

Excellent mechanic with an awesome work ethic! I trust him fully with my truck and all work that needs done. He’s very honest and fair. Dustin is hardworking and gets the job done quickly and efficiently. So happy for him and this business!

Dustin is by far the best mechanic at this shop. He knows my truck inside out and always get back with me with straight up answers. If you want your truck repaired the right way with no worries, ask for Dustin. He always picks up the phone and make time for me whenever I have a question. I give this place FIVE stars because they are very professional and treat your truck like it’s their own.