This rating is based on customer reviews, inventory size, pricing, and service quality
For truckers considering Recycling Management Resources - Richmond in Richmond Heights, VA, recent feedback skews negative: overall 44/100. Consistent complaints cite long waits for docks/loading, slow unloading, and a tight, congested corner where parking, scales, and loading converge, causing shuffling and FCFS queues with no inside parking. Yard organization feels strained. Staff impressions are mixed—some praise helpful staff, others report rudeness. Customer service is inconsistent. Pricing, inventory variety, and ease of finding parts aren’t covered; uncertainty there. A few report quick in-and-out.
Place where everyone parks, weighs gets loaded is all in the same corner. Lots of shuffling of trucks. Trucks on & off the scale. Packed sardines. Took them 2 hours to call me for a dock. Took them over an hour to load me. Loaded just recycled paper/cardboard bales. Be aware of the tightness and vehicles moving all around the corner where everyone needs to be.
If you can park outside then check in that will be great, if you can go in and straight to the scale, then go to the window to check in. FCFS faculty, no parking inside.
This place is actually pretty reasonable when it comes to getting you in and out. I checked in at 1250 and left the gate at 1400. Would’ve been 1350 if I didn’t have to wait on 3 trucks in front of me to weigh out.
These people are the worst. The receiving old bag is rude and don't know anything and the "men" on the forklift are lazy. I've been in the dock for nearly three hours and still just sitting. People have jobs and lives outside of the trash you people recive at your docks. These people are everything that is wrong with the trucking industry. Just time wasted and no money to back that time up.
Website
