West Creek Motors in
Richmond Heights (VA)

This was an adventure. I give Steve 5 stars. I spent an enormous amount of effort to decide what car to pick. I must've dealt with thirty different RAV4s across the southern states and had some way to high of prices or way to sketchy videos or pictures sent over to me about the car. I had not seen Steves reviews, I only went off of a Carfax report. That is how I met Steve. He walked me through every test I had and was a gentleman, even though I was not all that polite, and over the phone. I am from Wisconsin and what I need is a healthy engine, computer, transmission, four-wheel drive and frame. He did a litany of tests for me, before I even made the trip and immediatly. He even fixed a "flutter" we heard under the car by having the mounting brackets replaced. A common issue in this car and not a huge deal but something a standup guy would do. I had a Toyota code reader with me and made sure I had no P0420 codes hiding, no hidden whispers of a car that was slapped together to get it off of the lot. It made it with the smooth casualness of a car that had been taken care of. The kind of car that Steve sells. As he says, they are used cars. But these were cars that met the requirements of a good car. A good set of bones, a good engine and a good transmission. I drove this car for 16 hrs. home to Wisconsin, smooth, steady the way a healthy rav4 should feel. This 2011 Rav4 from his lot is going to be a place of stability for us for some time. Our little goat, horse, restoration businesses are thanking you!

This was the best car buying experience I have ever had. Steve is honest, kind, clear and helpful in explaining each aspect of the car. I had a question about the car, and Steve got in the car for the test drive to answer all my questions. I’d recommend him ten times over.

In helping my neighbor find a replacement car , I found a really nice Toyota Camry here. Knowing Toyota reliability and Steve's honest answers to my questions, made the decision to purchase here a pleasure. This neighbor switched brands and is enjoying her vehicle and is grateful for Steve's help.

I called and spoke to Steve about a car I saw advertised on Edmund's and CarGurus. He was very professional, helpful, and not pushy about anything! I felt so comfortable talking to him about my situation and he provided sound advise and tips to getting some financing. Although I ended up with a different deal elsewhere, I still found this business to be worth its weight in gold to brag about everywhere I go. Also, don't be afraid to call and leave a message because Steve is very quick with returning calls.

Normally hate car shopping, however Steve made the process fast and easy. The car was exactly as represented, very clean , and a fair price. Will do business there again.

All you want in a car buying experience. Steve was very friendly, no pressure, no tactics and fully transparent. We went out there a few times, interested in a couple of different cars for our 17yo son. Bought the car and it took about 30 minutes. Would buy from there again.

I bought a Camry from Steve. Easy process and very up front and friendly. If you need a used car, look for one at West Creek Motors!

Ima tell you right now Steve is hands down one of the best car salesmen in the Richmond area, he doesn’t bs you and get you out the door, not to mention he welcomes you in like one of his own me and my family have brought 3 cars from him back to back and will be directing more business to this awesome guy, NO HIDDEN FEES NOTHING he’s a solid guy!

My family and I were there yesterday to get my son a car. My dad found Steve and we were very pleased with his service and his inventory. The best part is the price listed for the car is the price you actually pay. When my crappy car dies I will definitely be buying from Steve!

Steve was fantastic, he was like a bright spot in a very stressful car buying situation. My 2018 Rav 4 is in great condition and it was a very quick and easy process. Would 100% purchase again, it’s even better when you are dealing with the owner on a big purchase like this. The vehicle was extremely well priced so no need for haggling with a salesman and the dealer fees were half of a larger dealership

We recently bought a Honda HR-V from Steve and the experience was like dealing with family. He was not pushy and told you everything he knew about the car good and bad. Highly recommend shopping there.

Steve was very personable, easy to work with, and made the process of buying a car very enjoyable. We bought a 2012 RAV4, which he had detailed and cleaned. We love this car and will definitely purchase from him again!

Steve, the owner, is a great guy who owns a great business. Highly recommend to anyone looking to buy a used car. I’d assure you he has your best interest in mind with fair prices and great customer service. Thanks Steve!

We went to West Creek Motors to shop for a car for our child and Steve could not have been a better salesman. He bent over backwards to provide the best customer service, was very easygoing, and worked with us the whole way to help ensure we were satisfied with our purchase. I would 100% go back here for future purchases.

Excellent experience! Steve was fabulous- friendly, up-front, and honest. He made car buying SO easy. Plus he has a great selection of cars at really good prices. I got better than what I was looking for on my budget!

I have purchased many cars in the past but buying from west creek motors was the best experience I’ve ever had. Steve is the most kind and courteous salesman I’ve ever met. I highly recommend him. Please give him your business you will not regret it.

Buying a car from Steve at West Creek Motors was honestly the best car-buying experience I’ve ever had. He’s not pushy or slimy like so many other used car salesmen — just a genuinely honest guy who actually cares about finding the right car for you. If a vehicle isn’t a good fit, he’ll literally talk you out of it! The whole process was easy, smooth, and even fun. Steve is a total breath of fresh air in the car industry. I’ll definitely be back and will recommend him to everyone I know!

Steve is a one-in-a-million car guy, and I highly recommend anyone that's looking for a car to come visit West Creek Motors. The cars he selects are in really great shape, and he's taken a lot of time to make sure they are good quality and lower cost. I bought a used car last year, from a different local dealer, that was trouble from day one. A week ago, I decided I needed something more reliable and safe for me and my children. I read the reviews, and decided I needed to check it out. West Creek Motors is the real deal! Steve was kind, leaving me talk through my anxiety and was really accommodating when I requested a pre-purchase inspection. Today, I went home in a 2015 Honda CRV, and I'm just so happy!

Grandson just bought a car from West Creek Auto. Vehicle is in excellent shape and Steve made the often stressful car buying event a pleasure. He is knowledgeable, patient and respectful. I would purchase another vehicle from him.

Buying a car was a great experience with Steve! He’s just a great guy and his cars are in such good shape. If you want a car, this is the place to go.

I don’t normally write reviews but when someone goes above and beyond, I feel the need to let others know. I purchased a car a little over a month ago from Steve at West Creek Motors. I was out of my comfort zone in buying from an independent dealer and I have to say that it was a fabulous experience. There was a minor issue in the beginning but Steve went above and beyond to make it right for me. In addition, his customer service was exceptional and he made me feel like a valued customer throughout the entire experience. Would definitely recommend and would definitely purchase from him again. Thank you Steve and your crew for an amazing job!

I purchased a 2017 Outback Aug 22, 2025 from West Creek Motors. Steve was efficient and the transaction was transparent from start to finish. There were no hidden fees or up sell add-ons. It was a great experience from start to finish. I can't imagine buying a used car anywhere else.

We had a great experience buying a car here. We drove 2 hours from Lynchburg after seeing his raving reviews. Steve is very transparent, not pushy, and did not rush us. We looked at several cars in his lot and he took the time to walk us through the carfaxes and explain details. We are super appreciative of his honesty and the easy process. We walked away with a car we loved and the price felt very fair. I would 10/10 recommend West Creek Motors!

We had a great experience with Steve at West Creek motors. He went above and beyond in helping my daughter with her first car purchase - from recommendations on the options, to the purchase process to addressing all our questions. He was super communicative and we would definitely buy from him again.

An amazing place to get a used car. The owner Steve is easy to communicate with and very flexible with scheduling. He will tell you how it is about your car and is very transparent about fees and payments. I got my first car from here recently after lots of research and couldn't be happier with the result and after driving for a bit I have not seen or heard any problems.

We found West Creek Motors through Car Gurus and are so happy we did. Steve was great in helping my mom purchase a car at a great price. Steve is very personable and trustworthy. His cars are well maintained and not sketchy like many self owned used car dealerships. We 100% recommend West Creek Motors.

LUV West Creek, they are true to their mission “People come here because they need good, clean dependable vehicles for someone they care about”. Steve, was absolutely enjoyable to work with, he listened and truly assisted with suggestions that fit our needs! Highly recommend checking West Creek Motors out!