Ray Harris Towing JunkYard in Charlotte (NC)
| Address: | 2015 Ayrsley Town Blvd #202, Charlotte, NC 28273 |
| Phone: | +1 704-458-0986 |
| Services: | Towing service |
| Methods of Payment: |
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| Rating: | |
| ZIP Code: | 28273 |
| Open Hours: | Open 24 hours |
Credit cards
Cash only
Description
Ray and Harris Towing and Recovery, proudly providing towing and roadside assistance services in the Greater Charlotte area! Was your vehicle towed?
for Your Vehicle!
Working time & Location
| Friday | Open 24 hours | |
| Monday | Open 24 hours | |
| Sunday | Open 24 hours | |
| Tuesday | Open 24 hours | |
| Saturday | Open 24 hours | |
| Thursday | Open 24 hours | |
| Wednesday | Open 24 hours |
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What clients say about Ray Harris Towing in Charlotte (NC)
DO NOT USE THIS COMPANY. HORRIBLE and potentially scammer. Other negative reviews are true!! The person's name we spoke to is Johnathan Ray, Jr (we later found this out). This review is based on asking for an invoice and paying for the service in cash due to encountering errors from Johnathan's Cash app and Apple pay. Initially, my family used his service to tow their car due to the car running hot. His driver arrived within a decent time, was friendly, and transported the car for $235 from Charlotte, NC to Lincolnton, NC. The story worsens once Johnathan states he is a mechanic and is able to fix the issue with the car. He was friendly throughout the process and actually fixed the car within the window of time agreed upon. His behavior changed after we asked Johnathan to provide an invoice regarding the parts that were repaired. All mechanics procure a receipt of parts and with parts' numbers especially when the parts are under warranty. Johnathan insinuated we will receive everything after paying him only using Cash app or Apple pay. We were hesitant at this and in turn wanted to meet with him in-person first, see the car, and then pay him. Johnathan would not listen to our request, rudely yelled at one of my female family members, and actually tried to belittle her. To cut down on the confusion, my family and I attempted to pay him, per his request, and both platforms prevented the payment after we attempted several times and we have evidence. His method of payment was flagged in both Cash app and Apple pay as fraudulent and a scam. Johnathan's demeanor and attitude became combative, argumentative, and disrespectful. He attempted to talk fast, try to use terms to confuse my family and imply that we did not comprehend his "simple instructions", and he wanted to share his life story about being married with an one-year old child that he has to take care of and if he does not show up to his home on time, then he is not a man of his word. Sir, we do not care about your obligation to your family. We are focused on resolving the problem of your payment methods flagging in order to pay for a service and retrieve our property. Johnathan continued to be combative about not accepting cash and stating, "I do not accept large sums of cash. I don't drive to my shop unless I am paid". He lives in Charlotte, NC while he was supposedly working on the car in Lincolnton, NC. However, we later identified that he moved the car from Lincolnton without notifying us and had to bring it back after we got the Lincolnton County law enforcement involved. Yes. We had to file a police report and get them involved. After law enforcement called and spoke to him, Johnathan set the time and date for my family to get the car. My family arrived earlier than the meeting time and saw them pulling the car in. They were not aware that my family arrived early. This is how we realized the car was not on the premises. Instead of Johnathan showing up to retrieve the payment, he sends one of his drivers (of his towing company) to meet us at the gate to exchange the money for the car. Johnathan stated he did not trust his drivers to accept cash, initially. We retrieved our car with law enforcement present who witnessed us giving the driver money. We drove our car away. Side note: we believe he thought he was going to keep our car and then sell it. DO NOT USE THIS COMPANY. We didn't get a receipt!!! Take heed to this warning: He has no respect for women customers. He WILL NOT provide you with a receipt. He is unruly, rude, combative, and demeaning. He exhibits traits of a person with narcissism. If he replies to this comment, he will attempt to put out a lavish story and try to paint the picture that he did nothing wrong and we would come off as being unwilling to "make things simple and not comply" to his request. Johnathan, when you read this, this is my only response to you...you WILL reap what you sow AND I pray that you learn to treat people with respect and stop trying to scam people.
Positive side answered after hours, and negative parts is, over the phone said eta is 30-35 min and they showed up 2 hours later. Smaller size truck to tow Semi. Broke our headlight and bumper while towing the truck and blaming on the driver. They require payment up front, no invoice nothing. During towing process impossible to communicate getting totally different attitude. Once they dropped off truck they didnt put brakes together and just left it like that.
After calling several companies looking for assistance and getting nowhere I came across Mr. Harris and he was out and had me taken care of in less than an hour. He was very friendly and professional. I don’t usually reviews but he definitely came through in my time of need. If you want fast friendly professional service I would highly recommend reaching out to this company