This rating is based on customer reviews, inventory size, pricing, and service quality
AP TOWING SERVICE in Charlotte, NC scores 100/100. Reviews are overwhelmingly positive: standout fast response times (roughly 15–40 minutes), clear ETAs, careful vehicle handling, and professional, friendly drivers (Allan/Alan often praised). Pricing is seen as fair with upfront quotes, sometimes better than competitors. After-hours help and punctual pickups are common strengths. No recurring complaints surfaced. Note: feedback centers on towing—there’s little about inventory, yard organization, or finding parts.
They answered the phone promptly on a rainy Sunday morning! Quickly gave me a quote and was at the truck within 40 minutes. Excellent customer service! I will definitely be using and referring this company!
Great people to work with, very responsive and respectful as well. On time pick up and drop off times, will recommend to anyone who is needing a quick and easy tow, it’s been a truly good experience.
I wanna thank AP Towing. You are the best. answer the phone right away. Quick response went in and out of your way to help me precise professional on point. Best price on a market. Best, number one. God bless you guys.
Well my truck decided to crap out on me. Luckily, after a quick Google search, I found AP Towing Service. They were very nice and professional. Oh, and very reasonably priced and were there within 30 minutes!!! A couple other tow truck companies had long wait times and wanted to charge an arm and leg. THANK YOU AP Towing Service for saving the day!!! Highly recommend their services!
Great service. Called to tow my daughter's car arrived in less than 20 minutes. Alan and his brother were awesome and very reasonably priced. Would definitely recommend to anyone needed a tow service.
Allen , got me a tow within 20minutes he’s did everything he can to get to me asap even when he booked up tonight , thank excellent service I will call again
Called another tow truck company originally and they had me waiting over 2 hours without any update. I called AP towing and explained my story to this guy. He literally came out within 30 mins and helped me out big time. Definitely will recommend AP towing. Super friendly and will give updates on ETA
Can't say enough good things about Allan who came and picked my car up when I broke down in a random neighborhood. He not only showed up on time but he was also encouraging and really nice when I was havinga more than rough day! Highly recommend this company to anyone needing a tow!
Allen was very punctual and friendly. He arrived to tow my vehicle quickly and got it to the destination in a timely manner. The entire process was flawless from start to finish. Allen is professional and knowledgeable making the experience comforting in my time of need. I highly recommend using AP TOWING for your towing needs.
Answered right away, professional, arrived on time and handled my SUV with care. Hope I never need towing services again, but if I do i will use AP Towing.
FAST; FRIENDLY; PROFESSIONAL!
Alan was quick to respond & gave me the best quote of any of the other services I called.
He showed up right on time & delivered our vehicle just as promptly.
He has a good sense of humor & a very friendly demeanor.
It was a pleasure doing business with him!
These guys are awesome there genuinely care about the customer. Very fast there guy told me they would pick my truck up in 15 mins and they meant it very fast professional
Thank you to Eduardo the driver and the dispatch operator I would recommend them any day or any night thank you guys god bless y'all??
The tow truck driver Allan was so professional. He said 30 or 35 minutes and he was there in less than 30. Great attitude. Definitely will choose AP towing if I ever need a wrecker.
Awesome team at AP towing. We work with them a lot through our different business's. Did a great job on a tow recently for me using the flatbed. Alan is awesome!
I experienced excellent service from AP Towing. Service was timely, friendly and reasonably priced. It’s usually a bad day if you need a tow, but Allen can help relieve some of the anxiety.
I was in a motorcycle accident and found that AP towing service was just down the street from where it happend. Allen provided excellent service by responding quickly the same day and taking my bike to a repair shop for a very fair rate. I highly reccomend this company
Great customer service call him at 8pm for a towing and he was there in minutes don’t know what we would’ve done without AP towing we highly recommend him you will not go wrong with him. One of my best experience with a towing company
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