This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, USEDPARTSRUS LLC in Charlotte, NC draws polarized feedback: some praise low prices and quick shipping and successful pickups, but many report wrong or undelivered parts, ignored calls, and stalled refunds, raising serious customer-service concerns. Professionalism varies (owner helpful for a few, unresponsive for others). Pricing is attractive; inventory breadth and yard organization/ease of finding parts aren’t clear. Wait times range from fast to never fulfilled. Overall: 48/100, mixed with a negative tilt.
What clients say about USEDPARTSRUS LLC in Charlotte (NC)
Buyers be aware this company is a SCAM do not buy anything from them they are fraudulent. I ordered a transmission from them on July 29th, 2025 and never received it. I've sent them several emails, I've tried calling them with no response. They blocked my number therefore I'm unable to contact them. This "company" needs to be shut down they are not working in the best interest of the public. Thankfully I filed a dispute with my bank and re
Owner had a used turbo for Sprinter and I paid the owner deposit for it and was promised that he will prepare for sale and will be ready in two days , but after 5 days he simply was ignoring my calls and following day refunded my deposit back . Not serious people and company !
Nick had a posting on eBay but also offered local pickup. Talked to him couldn’t make it during his hours so I told me he left it for me. Very satisfied with Usedpartrus llc. Would do business again
Ordered a HID Ballast for a 03 Lexus Gs. I was skeptical at first due to past reviews. After I placed my order i called their number AFTER HOURS and the gentleman answered and assured he could see my order. He shipped it out on Monday and i received it today (Wednesday). The ballast works and was packaged professionally.
Ripped me off. Nick family owned business in stealing people's money. 3 investigations from UPS on this order I never got. No refund. Scam artist. Don't worry I got all the emails, I'm going to ruin your name. Don't you worry scammer.
I ordered a black bumper for a Mercedes E320 and I received a GREEN bumper. He agreed to refund $100, but has not and won't reply to emails or telephone messages. BUYER BEWARE!
I purchased an Amplifier for our BMW; it did not work; I sent it back a week later. Spoke with Nick who was said he will credit our money back to our account the next day. However, that did not happen; spoke with Nick again, he said his accountant forgot to credit the money back to our account and that he promised it will be there the next day. Nonetheless, we have not received our money back on our credit card. This is a scam and this company will be under investigation. I will not order anything from this business because they our not reputable!!!!!!
only gave 1 star because I couldn't give none. Rip-Off!! took money but 10 days after still haven't "fulfilled" order. several phone calls and emails have gone unanswered
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