This rating is based on customer reviews, inventory size, pricing, and service quality
Hall'N Towing and Recovery in Charlotte, NC scores 84/100. Feedback is mostly upbeat: customers cite fast response (often minutes), courteous pros, safe handling, and reasonable pricing—even late nights. Communication and flexibility are praised. Still, a minority report serious complaints: long waits, poor coordination (lost keys/locations), alleged unauthorized tows, damage, and curt phone manners. Info on parts/yard organization is unclear; reviews are towing‑focused rather than parts‑shopping.
What clients say about Hall'N Towing and Recovery in Charlotte (NC)
Shipped a car down to Charlotte and used Hall'N Towing to hold it until my flight landed. Exactly the kind of business you want to deal with - straightforward, responsive via text, and fast. I gave them a heads-up when I was on my way, and the pickup was flawless. Five stars.
Thank you so much for your help during a very stressful situation. My son lost control of his car, and it went down an embankment filled with rocks and mud, and they came out quickly with no hesitation and handled everything with care and professionalism. Their pricing was very fair, and their service was top-tier. It really meant a lot to have people who genuinely care. Highly recommend!
He arrived within 20minutes of my call for help. He was so kind and so fast and drove us in the cab of his truck to the repair shop. I highly recommend using Hall Towing and Recovery. 5 stars all around
Thank you Jillian for coming to my driver's rescue today. I called Jillian at 5:02pm and he was there at 5:13pm. Excellent communication and service with kindness; Jillian was friendly and professional and he will make sure you’re taken care of!!! Great Experience and Highly recommend this company. Thank you once again!!
I had a great experience! They answered all my questions very quickly and got to me super fast. He even checked what he thought was wrong with my vehicle which was very kind. I would definitely recommend their service!
These are the folks to call when you need help! Excellent communication and service with kindness; they’re a friendly, local, family-owned business. Julian will make sure you’re taken care of!
Thank you Jillian for coming to my rescue today. I called Jillian and he was there quick. Very professional. He waited until my Uber driver came. I highly recommend Hall’N Towing and Recovery, you won't be disappointed. Again, thank you for your excellent service.
Thank you Julian and Shay your service was very professional efficient and swift, I was stuck with a stalled vehicle and you came and helped me out quick. I appreciate you both and would definitely recommend you guys to anyone in need. Awesome work guys!!
For starters I would like to communication was phenomenal a man to his word very affordable and very convenient will highly recommend I have had many doubts in the past but he is the truth
VERY prompt understanding & flexible. The customer service was excellent. I will definitely call for all my future towing needs, they exceeded expectations for sure.
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