This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Truck Sales by Mountain Island Motors in Charlotte, NC earns an estimated 83/100. Sentiment skews positive: buyers praise friendly, professional staff, transparent dealings, quick paperwork, and good value on work/fleet trucks. Pricing is often seen as fair, though one review calls it overpriced. Biggest complaints involve serious mechanical issues shortly after purchase and limited post-sale help, so reliability feels mixed. Inventory variety appears good; little clear info on yard organization, parts-finding, or typical waits beyond fast closings. Expect used condition—some units need TLC—so a pre-purchase inspection is prudent.
Address:
6000 Brookshire Blvd, Charlotte, NC, United States
Bought an F350 Super Duty Diesel Tuck from Mountain Island. Needed some TLC cosmetic stuff as well if you don’t mind tinkering around some you shouldn’t have any problems
Found exactly what I was needing. A good dependable truck and an affordable price. Robert was super nice and helpful. The entire deal was as easy I’ve seen. I’ll definitely be buying from them again. Thanks
Bought a 2000 Cadillac Escalade here. It's a great car! The guys were honest about it's condition and even told me what all repairs it might need. Definitely not the used car salesman type you hear about. Honest good people. I would definitely recommend this place and would definitely buy here again.
I think MIM is an awesome place to pick up a good used work truck at an awesome price .
My latest was a late model ford truck and in spite of it being high milage, it has been very reliable over its first few thousand miles since its purchase and best of all, the price i paid allows for most repair work to take place and still have spent thousands below what i would have at most dealerships.
The one issue i had was to do with some title mistakes by the original lien holder and Dale and his guys bent over backwards to get it rectified asap. I will look forward to doing more business with them in the future.
Sold me a car with a blown motor. Didn't even get 500 miles out of the car. Reached out to them to see what can be done to fix the issue and was given every bs salesman excuse in the world. I don't care how many years they've been Selling cars. I'd advise staying away unless you have money to waste. 8 months later and I've put more money into this car than i actually paid!!!! Power steering pump, brake line, break fluid, transmission, alternator. Everything under the hood was basically shot! They cleaned up under the hood to make it look nice but this car is a disaster. What a joke. Smh
Great Dealership! I needed an extra truck for working on some newly acquired land. Found them online. The staff was friendly, courteous, and eager to assist me. I bought an F-150 that I am extremely satisfied with. Will definitely shop there again. Highly recommended!
Found this place online as I was searching for a third row vehicle for my family. Excellent customer service and very happy with our new truck. Definitely recommend this place to my friends and family, they made getting a new vehicle an easy transition for us.
Bought a 2006 ford E-350 6 weeks ago and immediately had to put new brakes on the work truck, reverse went out in the transmission, gas tank was leaking fuel. He charged me 8,500 for something I had to put over 6,000 into right away. It should have never been sold with all the problems it had.... I would recommend stay as far away from this place as you can....
Bought a f150 supercrewcab from here and within less than a week I had major engine trouble, and had to replace a engine. I would recommend anyone who goes here to buy to take any truck your interested in to a trusted mechanic and have them look over the whole truck before you buy they said I had bought the best truck off the lot within one week, one week, I've replaced wheel bearings, O2 sensors, timing chains, and when they went to replace my timing chains they told me I basically need a new engine because it was pieced together poorly.
Will not ever do business with them again.
Please do not make the mistake I made.
We bought a used vehicle from Mountain Island Motors and were EXTREMELY impressed with their professionalism and willingness to work with us. We were coming from out of town and dealing with a bank that was being difficult - Derek and Dale were flexible, transparent, understanding, and really went above and beyond to ensure the process went smoothly for us despite the hiccups with the bank. They seemed like good, honest guys - not only was the vehicle exactly what we wanted, but they made this the most painless experience we've ever had with a dealership. We look forward to doing business with them again!
These guys are awsome ....i owe a great deal of my sucsess in my buisness 2 them i met them several years ago when i first started my company ...i was from out of state and really didnt know where 2 go 2 get started .i stopped in there lot conv. Located next 2 the dmv and approached them and realized they were very easy 2 talk to and were straight up about there trucks...i liked that ...so now over 8 years later im on my tenth purchase from mt island motors..built a great freind and buisness relationship..they will wrk with you in every way they can....i strongly recomend this dealership....what ever your buis needs they have a truck 4 you at a very reasonable price....god bless
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